[Resolved] Vivo Mobile India — vivov9 earphone

Prashant` Kr. Singh

from Lucknow, Uttar Pradesh

Address:

227405

I have buy vivo v9 youth 3 months ago ans after 1 month its earphone sound of one side didnt work. When i go to service center they say it didnt replaced because its not totally damaged what you are trying to do. Replace my earphone beacuse its only 3 months. Invested 18000 rs. On this phone and didnt satisfied with your accessories. Please contact me on my email id or my mobile no. [protected]. I want to replace my earphone because its in gurrantee period. Please take action as earlier as possible.

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Nov 17, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

Vivo Mobile India Customer Care's response Hi Prashant` Kr. Singh, sorry for the inconvenience caused. Kindly wait for sometime, we will get back to you shortly.

Verified Support

Oct 13, 2018

Vivo Mobile India Customer Care's response Hi Prashant` Kr. Singh, we tried to contact you many times but there was no response from you.

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Comments

Niraj6655

from Bhopal, Madhya Pradesh

I am vivo customer. I have submitted my vivo phone in vivo care bhopal mp nagar zone 2.
Before submitted my phone is very well only folder change purpose I have submitted .I have also requested softwere update.
I have received my phone in not working condition.

Vivo Mobile India Customer Care's response, Oct 17, 2018

Verified Support

Hi Niraj6655, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]