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Hi Sandeep, we are very sorry for the discomfort. Please share your concern with the contact number and location on our official mail id that is [protected]@vivo.com
Reply
Hi Team,
I am still waiting for either right support to be provided or my money (20k) to be refunded.
As far as yoru DM messages are concerned. I don't see any DM. Can you please where you sent those DM, my registrered e-mail, whats app, text message... where...?????
And why any DM message is required, please update me here only and let the whole world know that how Vivo India team is providing support to deemed customers. No need to play hide and seek.
Also I always welcome if someone from leadershipt team can call and just talk to me first.
Still awaiting for the ethics based response from Vivo team.
Thanks,
Sandeep Kr Das
I am still waiting for either right support to be provided or my money (20k) to be refunded.
As far as yoru DM messages are concerned. I don't see any DM. Can you please where you sent those DM, my registrered e-mail, whats app, text message... where...?????
And why any DM message is required, please update me here only and let the whole world know that how Vivo India team is providing support to deemed customers. No need to play hide and seek.
Also I always welcome if someone from leadershipt team can call and just talk to me first.
Still awaiting for the ethics based response from Vivo team.
Thanks,
Sandeep Kr Das
Hi Team,
Still my case has not been addressed properly.
Can i expect some early support here or this is also one of the useless portal from customer stands point.?
Thanks & Regards.
Sandeep Kr das
Still my case has not been addressed properly.
Can i expect some early support here or this is also one of the useless portal from customer stands point.?
Thanks & Regards.
Sandeep Kr das
Vivo Mobile India Customer Care's response, Nov 24, 2020
Verified Support
Dear Sandeep, we sincerely apologies for the unfortunate experience that had happened.
As we have checked the concern through our service team and got the confirmation that you have been communicated with the solution on reported concern.
We have arranged a call from a technical expert on this. We will get your complaint closed soon.
As we have checked the concern through our service team and got the confirmation that you have been communicated with the solution on reported concern.
We have arranged a call from a technical expert on this. We will get your complaint closed soon.
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