Vivo — Phone handset issue of vivo cell pho

durchai

Address:

Kolkata, West Bengal, 700016

The vivo mobile phone (Y11) is problematic since the purchase. 4 times visited the service centre at durgapur west bengal, they does some upgrade or setting changes and says there wont be any problem. But new problems are arising every alternative 2/ months. Phone hanging, whats app not operating, hanging of phones.

Wastage of money, time.. Too much harassed.

I need clear replacement and no consolation from the company!

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Vivo Mobile India customer support has been notified about the posted complaint.

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Comments

Vivo Mobile India Customer Care

from Mumbai, Maharashtra

Verified Support

Hi durchai, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

durchai

Please do not try to avoid responsibilities !! have already sent mail to that and have shared alternative nos to contact .. hope they are enough for you to understand and contact us

[protected] is the alternative no . Can you please contact and try to understand the problem rather than simply avoiding by sending useless mails !!.

Please try to resolve the problems rather than avoiding the responsibilities

durchai

contact NO IS [protected]

Vivo Mobile India Customer Care's response, Jul 9, 2016

Verified Support

Hi durchai, as we discussed, you have already got the resolution. We hope you would be satisfied. For any further assistance, call us on our toll-free number 1800-102-3388 or visit our website www.vivo.co.in