[Resolved]  Vivo — vivo y55s (music, video pauses in between)

Well it has been around 6 months, i have been using this phone and recently i have been experiencing this sudden annoying problem in this set i. E the videos and music doesn't play smoothly, it pauses all of a sudden and i have to resume it everytime also it has started to heat up, i am really unsatisfied with this product vivo 1610 kindly resolve this problem.
Was this information helpful?
No (0)
Yes (0)
Jul 26, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2018
Vivo Mobile India Customer Care's response
Hi Arpana Sewa, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
Complaint comments 

Comments

I'm complaint about my phone vivov7 plus and its under warranty it kept hanging very often and i can't pickup the call due to the hanging and it gives me lots of problem i went to the service center to get help they try to fix it but after sometime it happened the same and i'm very regret

Vivo Mobile India Customer Care's response, Jun 29, 2018
Verified Support
Hi banz wlah, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
Device heating while using internet
Samarpan singh's reply, Jun 27, 2018
Device heating while using internet
Vivo Mobile India Customer Care's response, Jul 2, 2018
Verified Support
Hi Samarpan singh, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vivo Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    1040
    Pending
    198
    Resolved
    803
    Vivo Mobile India Address
    Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003
    View all Vivo Mobile India contact information