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VLCC Complaints & Reviews

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Updated: Aug 18, 2025
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S
sonalihatey
from Karad, Maharashtra
Jun 9, 2014
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I joined VLCC for weight loss program, my experience was they will take your money and after that will not care for their clients. At the time of weight measurement also they will write less weight in your improvement card. They cheat you in front of you. They will not the exact weight. Not good for weight loss..Plz dont waste your money on these cheaters.
Aug 14, 2020
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. While results vary from person to person we assure you that VLCC has a team of experts who will do their best to get desired results once the instructions are followed. Please send us your contact details and the exact center you had enrolled in for this service to [protected]@vlccwellness.com and we will look into it immediately and work closely with you to achieve the desired results.

Best Regards

Team VLCC
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    zuber patel
    from Mumbai, Maharashtra
    Jun 1, 2014
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    Address: Surat, Gujarat

    My sessions are coming to finish but still my D.N.A report is not come. And want to follow my diet according to my D.N.A report during my session periods as well as before the sessions But your clinic has taken my samples after 2 weeks of sessions. And today 2 weeks are completed but report is not come. So cant follow my diet according to D.N.A report. And another thing is clinic morning die titian don't have trust on customers about the payment of products. Because at early morning no one take his/her money.
    Aug 14, 2020
    Complaint marked as Resolved 
    VLCC customer support has been notified about the posted complaint.
    My sessions are coming to finish but still my D.N.A report is not come.
    And want to follow my diet according to my D.N.A report during my session periods as well as before the sessions
    But your clinic has taken my samples after 2 weeks of sessions.
    And today 2 weeks are completed but report is not come. So cant follow my diet according to D.N.A report.
    And another thing is clinic morning die titian don't have trust on customers about the payment of products.
    Because at early morning no one take his/her money.
    Dear Zuber,

    Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlccwellness.com with your name, contact details and we will investigate further and ensure due corrective actions are taken. Looking forward hearing from you soon.

    Best Regards

    Team VLCC
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      Rutvi
      from Pune, Maharashtra
      May 29, 2014
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      Address: Pune, Maharashtra

      To whosoever it may concern, This is a complaint for the receptionist at VLCC Bhandarkar Road, Pune. I had enquired about a particular service if it is being provided ( eye brow waxing ) yesterday (28th May 2013) and without even listening to what I want in particular I was told by the receptionist that the service is available and was told to come the next day. The next day when I went to avail the service I was told by the beautician that they did not have the service. The receptionist in particular was extremely rude and was not ready to accept her mistake. This is not at all acceptable. On the day of enquiry I was a bit late ( around 7 in the evening ) and hence she was hurrying to leave and hence did not clearly hear me out. I live far and had come all the way from there just to know that he service was not available. I was unable to get her name but I'm sure she was the one in-charge of the desk. She wouldn't apologise nor would she accept her mistake. I will never recommend VLCC to anyone.
      Aug 14, 2020
      Complaint marked as Resolved 
      VLCC customer support has been notified about the posted complaint.
      Dear Rutvi,

      Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlccwellness.com with your name, contact details and we will investigate further and ensure due corrective actions are taken. Looking forward hearing from you soon.

      Best Regards

      Team VLCC
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        Teelek Sanerr
        from Mumbai, Maharashtra
        May 24, 2014
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        NOT SATISFIED

        Address: Pune, Maharashtra

        To. Dear Sir / Madam To whom so ever it may concern My wife is getting treatment from Your Aundh Branch -Pune from last 1 year an because of our small baby Problem she Skipped the sessions, now your people are saying we cant help it 3-4 sessions are left they are telling to buy One more New Package So we can adjust in that your Old balance sessions, After paying to you people this much money i dont have words to say you people... in...
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        tanu777
        from Patiala, Punjab
        Apr 30, 2014
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        Misbehavior & Misguidance by VLCC Staff

        Dear Sir/ Madam, I am witting this letter to bring your attention that I have been misbehaved and misguided by your staff whose names are harkirat-(Dietitian cum counselor) rude and arrogant girl & sarvesh ranjan (sales person) at VLCC HEALTH CARE LIMITED Asha Heights 3/4c, Bhupindra Road located at Patiala, Punjab .They are cheating clients with false promises. I am thyroid patient and my left knee has also been operated at mumbai...
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        vastu
        from Vijayawada, Andhra Pradesh
        Apr 30, 2014
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        i approached vlcc for hair smoothning in april, after first wash my crown area was stll wavy nd like before so they said dat they will redo the crown area so i again wnt for it, but after redoing the crown area my hair has become very dry rough nd giving a lifeless appearence...it looks as if i hav burned my hair.i am very disappointed in vlcc...they are not up to the mark...previously i had done smoothning in lakme 3 times but never faced this problem.i guess my switching over to vlcc cost me heavily.after spending 11000 rs i dnt even feel like touching my hair...i m never going there again.
        Aug 14, 2020
        Complaint marked as Resolved 
        VLCC customer support has been notified about the posted complaint.
        Dear Vastu,

        Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlccwellness.com with your name, contact details and we will investigate further and get back to you. Looking forward to a healthy ongoing relationship.

        Best Regards

        Team VLCC
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          Aswatha Arthi
          from Mumbai, Maharashtra
          Apr 26, 2014
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          Address: Mumbai City, Maharashtra

          this is to complain about people in VLCC taking tips for their services from rich customers and making other clients wait ..I was scheduled an appointment @ 11.30 am and reached there before 10 minutes and while one of the service persons and myself were talking about hair colour and hair cut( these were the services i was about to take) the receptionist asked my service person to immediately attend another customer and as a result i had to wait for 15 - 20 more minutes... Every body has time constraints and i walked out of VLCC just ending up in having Hair cut and no colour..When i was waiting for 15-20 minutes I saw tips being given to that service provider apart from the bill .. So my question is should we also give more money apart from Bill in order to avail our appointed services????
          Aug 8, 2021
          Complaint marked as Resolved 
          VLCC customer support has been notified about the posted complaint.
          Dear Aswatha,

          Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlccwellness.com with your name, contact number & name of the center you had visited. We will investigate further and ensure due corrective actions are taken.

          Best Regards

          Team VLCC
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            mdinodia
            from Mumbai, Maharashtra
            Apr 14, 2014
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            Hi, I am a member of VLCC at opp Grey Race Course centre in Baroda, Gujarat. I joined weight loss program and turbo slim program on 20th January, 2014. My area of concern was the middle portion of my body, specially tummy. I expected these programs to show quick result as been claimed by the VLCC staff, and on basis of which I joined. Since the program began, there has been a lot of focus on diet and exercise, which I have been following. I have been complaining since the beginning that the machines are not giving me required result and I had to follow a strict diet and exercise plan for any positive results to show. Today, I was asked to meet one Sumita Raj, who has come to visit this branch, for diet counselling. I discussed my food, lifestyle, exercise routine and explained all my concerns to her. After all the discussion, to my surprise she started questioning me with a raised eyebrow about what all I might be eating and was not telling her, blaming that may be the reason why I was not getting required results. I tried explaining her that I have been following a reasonably good diet plan because of which I lost some overall body weight also, so that should not be the area of concern. But the real problem was that the machines were not working well on my body and were not giving result on desired areas. To support this statement, I showed her that my weight, before today's session and after it, was same. But continuing her persistent arrogant behaviour she kept on arguing that I was hiding the facts about my diet and she could help only if I disclose those perceived facts. To this, I showed my dissatisfaction towards overall services and asked her if we could meet again at a later time to discuss the matter as I had another time commitment. But to my utter shock, she furiously shouted that even she was too busy and did not have time to meet me again. Continuing with her furious tone, she said that she was too busy to help me and she alleged that I was lying about my diet and that and I should discontinue the programs with VLCC. I am totally shaken by the whole incident and wondering what made her behave in such a shockingly rude and arrogant manner. Any esteemed customer cannot tolerate such a disrespectful behaviour. I complained about the whole incident through email to VLCC customer complaint service on 9th April, but till now I haven't received any reply from them. This shows how indifferent the management is about customer grievances. Thanking a lot in anticipation. Regards, Manoj Dinodia +91 [protected] P.S. : Inspite of asking many times, I have not been yet given any kind of receipt/invoice for the payments I have made for joining VLCC weight management programs.
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear Modinodia,

            Greetings from VLCC! It is our endeavour to offer the best experience to our customers and your feedback is highly valuable to us. We will investigate further and ensure due corrective actions are taken.

            Incase you would like to share any details with us please write to us at [protected]@vlccwellness.com.

            Looking forward hearing from you soon.


            Best Regards

            Team VLCC
            Hi,

            This has reference to my email dated 9th April and again on 15th April, 2014. As been assured by you, I have still been eagerly waiting for any positive response from your side. It seems that no corrective action has been taken yet on the matter discussed.

            Also, as it was discussed that I should wait for a couple of days for a corrective action from your side, I am still not sure from when can I start resuming the services of VLCC.

            I am sure that customer grievances are handled in a much better way.

            Thanks & Regards,

            Manoj Dinodia
            +91 [protected]
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              Priyanka Sahil Singla
              from Mumbai, Maharashtra
              Apr 13, 2014
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              Address: New Delhi, Delhi

              To VLCC teamMy name is dr priyanka.I got married last year in april 2013 n i took prebridal package of around 14000 from vlcc gk-2, new delhi..one of the renouned n posh branch.but i was totally unsatisfied with the treatment being given..starting with the treatment in february, i asked for temperature control but nobody listened and i had to get my things done shivering, staff over there was busy attending their children coming from school plus the facials given specially to brides costing 4500 per facial was useless..i would never recommend anyone to go to VLCC for any treatment..even local parlours are better at giving services for prebridal thing..
              Aug 8, 2021
              Complaint marked as Resolved 
              VLCC customer support has been notified about the posted complaint.
              Hi Priyanka,

              Greetings from VLCC ! We understand that you've faced an inconvenience during your last visit. However, due to a time lapse of about an year we are not able to rectify the issue. We assure you that your feedback will be shared with management and required corrective action will be taken.

              Meanwhile kindly be assured of our best services at all times. We look forward to seeing you soon at VLCC.

              Thanks
              Team VLCC
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                preet82
                from Mohali, Punjab
                Apr 3, 2014
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                Address: Ludhiana, Punjab

                dear vlcc,
                i wud like to tell that vlcc ludhiana centre is one of the most pathetic centres i have ever been to..i hv been to mumbai delhi centres they r good...but ludhiana is worst one...they have worst staff...they dont have any interest in giving services to customers...they r always busy in gossips n phone while doing facials...dont take interst at all in clients...do worst facials...every client is having problems with this centre...plz just close this centre or change the entire staff...i have been facing this problem for so long...this centre is of no use...
                Aug 14, 2020
                Complaint marked as Resolved 
                VLCC customer support has been notified about the posted complaint.
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                  A
                  abhi77_2001
                  from Chennai, Tamil Nadu
                  Mar 31, 2014
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                  Address: New Delhi, Delhi

                  Dear VLCC Team !

                  Greetings.. I would like to Introduce myself fat the first outset & t hen start with my complaint & agony

                  Myself Abhishek Sharma, working with an airline as Duty Manager & am sure your team would understand how important it is for me to lose weight & look fit & smart.

                  To start with the problem, I would tell your team that I had visited your SOUTH EX- BRANCH- PRITKIN in almost Dec2011 & wanted to start a program to reduce weight & tummy since there were some discounts were on. I met your Dr Mohit Aggarwal & spoke to him for which he had explained about some packages & all. But, I was a more than little worried to start the program since I had started with a backache problem about 2 months back in Nov2011 . I had shown the medical consuktation papers of Indian spinal Injury centre & specifically about my point of worry but I was told by Dr Mohit that it is ok to start the program & in a hurry he took the advance money plus a cheque for almost 27000 ruppees.

                  Later my health conditions deterioted & my backache kept on increasing & self could not start the program. I kept in touch with VLCC & got in touch with VLCC again in late 2012 & early 2013 to re start the program if my health conditions permit to reduce weight & submitted all my consultancy papers plus medicines i had been taking them for the corporate doctor Dr Anju Ghai but seems no one is interested in my plea & no body reverts to me inspite of several /multiple calls made to VLCC - SOUTH EX 2

                  But, then it seems VLCC team at South Ex including centre manager Shahida does not want to be fair on my part & does not to refund my money either but they are deviating from the main topic to reduce weight with m y present conditions though same had been conveyed to VLCC before starting the program & instead advising some crap alternative just to do away with the money so that somehow my money gets utilized with them as they does not want to pay back though it seems my conditions are not favourable for any exercise or hard work without aggravating pain which VLCC is just trying to hide AWAY with since inspite of so many calls no one reverts to me & i have to call up 100 times to get in touch with their centre manager though they always say that they tried calling me up but my phone not reachable which is absolutely false

                  Please intervene so that either I get the best package for my money in the tune of Rupees 27000 for last almost 2.5 years keeping my health conditions in mind or else I get my money back with interest as I had already clearly told Dr Mohit Aggarwal of VLCC about my health conditions & probable chances of it getting worst but It the consequences was hidden away from me after I pay up & my health conditions went further down as they falsely tried to implicate me & took the money from & I am not getting a satisfactory response from their side as well

                  Pls advise how to go about VLCC irresponsible behaviour

                  best regards

                  Abhishek Sharma
                  DISSATISFIED CUSTOMER - VLCC( AVAILING WEIGHT & TUMMY LOSS PROGRAM)
                  M-[protected]
                  EMAIL - [protected]@rediffmail.com
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  VLCC customer support has been notified about the posted complaint.
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                    Pranita.dop
                    from Gurgaon, Haryana
                    Mar 29, 2014
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                    Address: Patna, Bihar

                    My Name is Pranita, I had joined vlcc at BIA Building, Patna 1 by paying the amt 36, 000, they promised me a 10 kg weight loss and reduce tummy with in 4 months, After regularly following their instructions I have not lost a weight and tummy, and again they convert my plan for beauty treatment after 50% discount. When I got appointment for beuty treatment they have cancelled my appointment several time .VLCC is very fake business doing.They are cheating clients very easily with false promises.My time and my money both waste and my patience also lost.Nobody taking care once u paid their duty finished. They play silly, cheap games with clients...
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Hi Pranita,

                    Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. While results vary from person to person we assure you that VLCC has a team of experts who will do their best to get desired results once the instructions are followed. Please send us your contact details and the exact center you had enrolled in for this service to [protected]@vlccwellness.com and we will look into it immediately and work closely with you to achieve the desired results.

                    Best Regards

                    Team VLCC
                    It's very sad that vlcc has been doing the same with everyone.
                    I paid 15000 for laser treatment and they convinced me to convert it into full package worth rs50000 with fake promises.
                    I have been struggling to get appointment. If any how I get appointment they usually cancel it out.
                    Even they don't have qualified professionals.
                    Every time I needed to visit again for the poor service.
                    When we complaint about poor services at vlcc center, they start behaving so unprofessionally.
                    I contacted vlcc customer care but still they haven't taken any action.
                    Vlcc seems completely fake and my money is completely stuck.
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                      kashusetia
                      from Badhni Kalan, Punjab
                      Mar 12, 2014
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                      Hi my name is Ravinder setia I have taken PRP setting from ludhiana center i have paid per setting 30, 000 i have also paid 10, 000 for botex but due to some reason i am not able to take visit ludhian i was told manager pl refund my money or provide me products of vlcc worth Rs 10000 but they ignore my calls pl help me
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Dear Ravinder,

                      Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlccwellness.com with your name, contact details and we will investigate further and ensure due corrective actions are taken. Looking forward hearing from you soon.

                      Best Regards

                      Team VLCC
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                        Apurva Kashyap
                        from Mumbai, Maharashtra
                        Mar 5, 2014
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                        Address: New Delhi, Delhi

                        Vlcc is such a fraud. They promise complete hair reduction from chin in 6 sessions. At the end of 6 sessions there are still hair and now they are offering me discount for continuing sessions. When i said i cant see the expected result they said that me To get ultrasound as i may be suffering from PCOS. Without asking my medical history and without checking the problem they can cause u such a big syndrome. The doctor there is never interested in listening youR problem. She Only wants to chit chat and have her cup of Coffee. Very hurridlY she will finish up of appointment. I will nEver suggest anyone to go at vlcc.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Dear Apurva Kashyap,

                        Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlccwellness.com with your name, contact details and we will investigate further and get back to you. Looking forward to a healthy ongoing relationship.

                        Best Regards

                        Team VLCC
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                          Sadique
                          from Patna, Bihar
                          Feb 28, 2014
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                          Address: Patna, Bihar

                          Hi, I am in weight loss program for 10kg at patna 2 centre. I am having a worst ever experience. Your sales person are cheater here. When I came first time I have been told for 10kg plan and Gym for three months. I had told to Ms.Meenu the sales lady here that I will not be regular because my job includes excessive travelling so I will not be regular at your gym so it will not be worth for me to join three months because my money will be wasted in this. Ms. Meenu told me that no issue sir the day you will come it will be counted on that basis. On her commitment I paid for gym. Yesterday she called me and told that your gym period is over now you have to again pay for it. I have only used 31 days of gym and looses 7kg. When I told her you had committed for the days I will use but now she is refusing from her word. Now I would like to ask you whether this the way the customers are cheated by your sales people. Now please let me know what should I do becausing paying for three months and using only one month . Reason for not using was informed before joining. The peoples are here to cheat. And now asking to increase the weight plan.. for which I was ready but now after cheating I have to think hundred times before joining or telling anyone about vlcc to join. Regards Sadique Akhtar
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                            Keyura
                            from Mumbai, Maharashtra
                            Feb 27, 2014
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                            Address: Vadodara, Gujarat

                            I have taken package for beauty treatment in the vadodara vasana raoad center, I am totally disappointed with the center!!! They do not have stock of even simple product like wax!!! They are not even bothered to call customer and inform them that please do not come today due to nos. of reason!!! They do not have proper staf[censored] Whatever staff they have they talks too much!!! They do not give proper appointment and if atall they give they do not owner it!!! On the whole very very bad experience with VLCC, i will not recommend any one to go to vlcc and i will prevent going to vlcc to my friends and relatives. Pinky
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Keyura
                              from Mumbai, Maharashtra
                              Feb 19, 2014
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                              I have taken package at the local vlcc center here at vadodara, vasana road center but the center is not managed properly they give appointments but do not give the service may be because of lack of staff or they do not have the product available for the service, simple product like wax is also not in their stock for waxing, their staff talks too much, they give unnecessary advices, we are helpless because we have paid in advance! I am sorry to say that i am totally annoyed with vlcc!!!
                              It is my request that your management should look in the problem because they are runing your name!!!
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                radheyadav
                                from Mumbai, Maharashtra
                                Jan 11, 2014
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                                Address: Varanasi, Uttar Pradesh

                                i hearby inform you that, i called slimming therapist Mr.Amit Pandey for appointment and he lied that he is busy in meeting. After this, i called receptionist of VLCC Varanasi to forward the call to center manager Laxmi singh, but after hold, she repilied that center manager is buzy with some client. i asked the receptionist to inform center manager to call me back when she will be free but i got no response. i visited the Vlcc varanasi center at 2:00 pm and i took a therapy and i came back but still center manager laxmi did not attend me while i was there. i am very much unsatisfied with their behaviour towards me as i am the member of Vlcc center since it started in varanasi. i want you to take an action towards VLCC Varanasi center manager Laxmi singh and the therapist Amit Pandey as soon as possible. MR. RADHESHYAM YADAV MOBILE-[protected] EMAIL- [protected]@yahoo.co.in
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  ROOPAK SAHA
                                  Dec 30, 2013
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                                  Resolved

                                  Address: Darjeeling, West Bengal

                                  To,
                                  VLCC HEALTH CARE LTD,
                                  Siliguri Branch
                                  i am ROOPAK SAHA, Director of LEADS OVERSEAS PVT LTD, living siliguri, Westbengal, i have taken a package of Rs 78000+ tax for reducing DARK CIRCLE UNDER EYE. I already paid 65000 approx but totally in vain from VLCC HEALTHCARE LTD to reduce dark circle.

                                  Now the branch asking for balance money without giving any result. Therefore i have no way to go district consumer forum first, i will be prepared also to go state as well as national consumer forum.

                                  i also bound to write to sales tax department state and national, how a company will get payment cash against issuing tax invoice as tin no [protected].

                                  pl treat the letter as legal documents for further process.

                                  ROOPAK SAHA, DIRECTOR, LEADS OVERSEAS PVT LTD.
                                  [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    pxjose2000
                                    from Delhi, Delhi
                                    Nov 25, 2013
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    Dear Sir/Madame, Please note that my Wife Ms Dincy Devassy Thomas joined the Model Town, Delhi Branch with lot of expectation of loosing weight. We paid a huge amount, and she strictly follows the diet chart and the exercises given by the dietician and the physiotherapist of VLCC . respectively. However, inspite of ardently following everything that she has been told, not even a single kilo of weight has been lost in over a month. As per her, it seems that VLCC has totally forgotten her once the money was extracted from us.There were lot of commitments that were made to us and we were assured that she would loose 10 kgs in 3 onths time. Please note that we paid our hard earned money trusting your reputed institute. I will humbly request yu to please provide extra guidance in her case as she has not lost any weight in even over a month Thanking you in Anticipation
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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