VLCC — Certificate pending

Address:

3/646 dakshin puri Ambedkar Nagar new delhi 110062

Dear Team,

My name is Nisha and i was a student of VLCC Lajpat nagar, i joined vlcc on 2018-jan-31 and my course was professional makeup artist, my course fee that time was 70k, i spoke with Miss Mamta nad Amrita, they provide me discount on that time and i submitted discount fee which was 63000. I paid my total fee by cheque. That time they told me to pay only 63000 full and final payment which was discounted price for the course.
So it's been two years and I have not received my certificate yet. and when i called them they said you have to make extra payment which was pending, i visited lajpat nagar branch and again they said you have made payment of Rs. 7000 which was pending.
I am not working. I have no money and Miss Mamta and Narmata told me at that time that your discount course fee is 63k which I gave them.
Now i want my certificate as soon as possible. It's your staff miscommunication issue they lied to childrens just for admission so that they can complete their sales targets.
So I am requesting you to give me my certificate ASAP.