[Resolved]  VLCC — cheated me

Address:

160101

Sir/madam
I had taken a laser hair removal package at vlcc manimajra branch in chandigarh in june. After full growth of hair on upper lip and chin in july i called tanya (Centre head who had given me the package) for the session but she didn't make any effort to fix the session. I had clearly told her that i would undertake the laser treatment from dr urvashi who comes to the centre from sec 35 chandigarh on appointments. But tanya went on a holiday. Since i had to go outstation i got my hair removed by threading.
Now after a month again, today on 5/8/17, i went to the centre for session. Dr urvashi was there. She came and spoke to me also. Tanya kept me waiting for 1.30 hrs and once told me that you i can come the next day also but dr urvashi will not be there. I opted to wait. But when i was called for the session and was lying on the bed, one girl came for the treatment. When i insisted on dr urvashi, tanya came & told me that the girl was also a doctor. I thought it was not good to leave.
But i am not satisfied with the treatment as my hair have not been removed.
Did i wait so long for such a raw treatment??? Is it good on their part to cheat me like that??
People like tanya deserve punishment who deceive the customer like that. She became so sugarcoated when giving me the package but now cares a damn and harassing me at any given opportunity. I am feeling very restless on given such a raw deal.
Pl bring the guilty to the punishment and do the needful. Thanks.