[Resolved]  VLCC — bad service and customer care

Address:

Vlcc Mahakali branch, Andheri east. Mumbai, Mumbai City, Maharashtra

So here it goes.
After spending 1.5l in coolsculpting followed by massage for 6months thrice a week i got zero result so i was requested to do the coolsculpting again which was done by the head jeetmala and later followed by a massage for 3 months. Zero result.
I had to ask for my refund but no response. After struggling for months and breaking my head and chasing them finally they said they will give me 6 full body laser against my fees i paid for coolsculpting of rs.1.5l + traveling for massages coz there was no result. I agreed. Now the worst is for every laser appointment i have to again chase them, follow up for months then i get one appointment.in laser i got horrible experience with the laser technician as i ended up in burn and one couldn't even shave properly. So someone from bandra branch was arranged. Now again it's been more than 2 months but vlcc not giving appointment. Shame is that they blocked my number and every person stopped replying. People i faced are :-
Mary, aman - who claims they are head of vlcc
Jeetmala - who claims to be the head of coolsculpting
Komal - who now moved to bandra vlcc centre.
Parul - andheri east, centre manager
Gurmeet - andheri east, centre coordinator.
Pls don't waste ur time and money. Vlcc specifically andheri east is not professional. They will welcome u as a client but no service once u become a client.
I ended up spending more than rs.2l with zero result and still struggling.