[Resolved]  VLCC — vlcc pusa road; jasmine, dr samiksha singh, fareeda ; slimming section

My mother & myself started slimming sessions after 25th may 2019 at pusa road under dr samiksha singh bill no. Del1020p00000334 and 331. Since that day it has been awful starting from parking vows to misbehaviour of therapist and guard. Not to mention that we are not loosing any weight. They may blame us that we dont come regularly well that is because there is no motivation for us and to top it up only stress in multiple forms is transmitted. We took 5 therapies each, for my mother she suggested detox ayurvedic therapy and curve expert for myself. After the payment was made the bill generated said differently. We were assured that services named above would be given irrespective of the difference in price. We started the sessions not that we were loosing any weight. Then one day the therapist threw the bell on my mother's face in a session. After that we had to take a break, which we had informed before making the payments.

Today was my mother's first therapy and she is very unhappy with it. To top it up they keep saying that they are doing us a favour by giving an expensive therapy and we have not made the appropriate payment. This humilation was done with 3-4 other members around us. We were even told that we always increase our weight and come. There is no privacy at the centre and it is embarassing that such words are said in front of total strangers.

No motivation is provided from any where apart from adding stress nothing is being done. I am regretting that i didnt join a gym.

The hygiene of the session rooms & toilets is very poor.

Post therapy somehow i am always given lemon water in a small glass probably because i have paid less. The guard thinks no end to himself. I have told him ample number of times that i am a new driver and no so good at manuevering the car during reverse but still he keeps shouting at me and forcing me to park car at odd angles which makes it difficult for me to reverse when i am leaving. The vibes of the centre are negative, dull and boring.
I refuse to be under obligation and certainly dont want to pay for additional stress and negativity. I request you to kindly return the amount payed because it is impossible for me to go through this unacceptable and unpleasant experience even on alternate days