VLCC Institute — Certificate not issued for AMU course 7 months after exam

I had enrolled for AMU and Dietitian course in October 2020. I finished the AMU course in Feb 2021 and completed the exam also in 2nd week of February. In last 7 months, the institute has failed to issue my certificate for the same, after repeated follow ups also I have only been told by Greeshma that there is a technical error From your end due to which I am not getting my certificate. I want a full refund of both my course fees now, since your institute is highly unprofessional and unable to cater to students.