VLCC Institute — refund issue
Delhi, New Delhi District, Delhi, India
This is to inform you that my fiancé took your services starts in the month of january from vlcc, 372, 1st floor, kohat enclave, lala jagat narain marg, pitampura, delhi, 110034. The name of your executive was charu, first time when we had a meeting that time she was like so polite and warm, and after like 4 months of treatment as she took services for skin treatment and what ever charu promised as at the time booking nothing works. She charged 65k for the treatment with assurance that you will see like a complete change. Then they guys took more than 4 months to get it solved but nothing happened and during that time she were taking advice from their doctors as well and after like 4 months of treatment or you can say they were like doing experiments on her and nothing works then after they called up their senior doctor and they called us as well at the same time so they can analyse what problem is this after 4 months and after closed examine by her she said we can not do anything related to that and she also asked to her junior doctor and charu as well that why you guys committing wrong things playing with her life or skin. Then after she said what-ever the amount you paid you will get it back so don't need to worry about this then charu started ignoring us and then we ask what are you doing and how much time will going to take to complete the processor, she said with in a week, then she called - up her senior to manipulate us for bride make-up that at the of marriage you will going to book your bridal make-up so can compensate this amount in that they guys are start harassing us and the time when we said we don't want any services from you guys the they said ok we are giving you time to think. I said how many time i have to say no to you that we are not in a mood to negotiate then they said ok we are emailing to our head office and they will going to return your money and after even this is more than 2 months nothing works and we haven't receive any mail or anything in our case and she is keep ignoring us after like last friday we called her and she said do whatever you can do but we will not gonna return your money for any reason she behaved so badly
[Jul 24, 2017] VLCC Institute customer support has been notified about the posted complaint.
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