VLCC Institute — refund issue

 
2 Reviews
Delhi, New Delhi District, Delhi, India
 DhruvSharma on Jul 24, 2017
Vlcc complaint

This is to inform you that my fiancé took your services starts in the month of january from vlcc, 372, 1st floor, kohat enclave, lala jagat narain marg, pitampura, delhi, 110034. The name of your executive was charu, first time when we had a meeting that time she was like so polite and warm, and after like 4 months of treatment as she took services for skin treatment and what ever charu promised as at the time booking nothing works. She charged 65k for the treatment with assurance that you will see like a complete change. Then they guys took more than 4 months to get it solved but nothing happened and during that time she were taking advice from their doctors as well and after like 4 months of treatment or you can say they were like doing experiments on her and nothing works then after they called up their senior doctor and they called us as well at the same time so they can analyse what problem is this after 4 months and after closed examine by her she said we can not do anything related to that and she also asked to her junior doctor and charu as well that why you guys committing wrong things playing with her life or skin. Then after she said what-ever the amount you paid you will get it back so don't need to worry about this then charu started ignoring us and then we ask what are you doing and how much time will going to take to complete the processor, she said with in a week, then she called - up her senior to manipulate us for bride make-up that at the of marriage you will going to book your bridal make-up so can compensate this amount in that they guys are start harassing us and the time when we said we don't want any services from you guys the they said ok we are giving you time to think. I said how many time i have to say no to you that we are not in a mood to negotiate then they said ok we are emailing to our head office and they will going to return your money and after even this is more than 2 months nothing works and we haven't receive any mail or anything in our case and she is keep ignoring us after like last friday we called her and she said do whatever you can do but we will not gonna return your money for any reason she behaved so badly

Complaint Status


[Jul 24, 2017] VLCC Institute customer support has been notified about the posted complaint.
Updated by DhruvSharma, Aug 12, 2017
TODAY I FINALLY PUT A COMPLAINT AGAINST THIS COMPANY AND THE LADY WHO WAS SETTING THEIR NAME SUSHMA SHE IS KNOW AS THE HEAD OF THE CENTER AND NOW SHE IS SAYING DO WHAT YOU ARE ABLE TO DO WE WILL NOT GOING TO REFUND YOUR MONEY.

refund issue
Updated by DhruvSharma, Aug 18, 2017
I'm surprised even after notified and knowing this thing that they guys are doing fraud still #vlcc are not taking initiate to actually make a call and talk to their customer they called me 4 days back and they promised me to get it resolved in 2 business days. But now it is more than 4 days and no call from their side this is how they actually do scam with people so HIGH ALERT FOR VLCC guys don't even think to take their services they are CHEATERS
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Vlcc Jaipur c scheme provided a very bad service and now they are not even returning my deposit amount, I have contacted customer care but they are just delaying the refund.These people think that they can provide any kind of service if the customer has deposited the Money, they are mentally harrasing me by not refunding by bridal package deposit.

DhruvSharma's [Complaint's author] reply, Aug 12, 2017
you are rite they guys are BIG TIME SCAMMERS NOW WE HAVE TO TAKE THAT CHALLENGE SO THAT WE CAN TAKE THEM TO THE COURT IN MY CASE THEY R simply said we will not going to refund the issue.

THIS IS HOW THEY DOING FRAUD>

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    0%
    Complaints
    24
    Pending
    0
    Resolved
    0
    phone
    +91 44 4352 4332
    location
    2nd Floor, Achu Tower, Second Avenue, Anna Nagar, opposite Sarvana Bhavan, Chennai, Tamil Nadu, India - 600040
    VLCC Institute - refund issue