[Resolved]  VLCC — intimation to discontinue the course of wellness service._ rekha pradhan

Address:Kolkata, West Bengal, 700060

Hi,

This is arindam. I would like to inform you that my mrs rekha pradhan is a member of your wellness service at vlcc. Her id number is clmc/18/[protected].

From last couple of weeks she is facing some trouble after coming from your wellness centre. We have been consulted with doctor for general medical checkup for this, & being informed by him to stop that courses with an immediate effect.
I guess she is not comfortable with the exercises & all. Therefore i have decided to stop this activity.

Hence i would like to request you that please cancel her membership effective from this month. & she will discontinue to attend any further therapies & all.

As of now could you please let me know about her remaining outstanding that i have to pay. I will pay the same through bajaj finance. As there some of the therapies & other stuffs are still pending to complete her courses.

I apologize to stop this courses in mid of the scheduled. Hope you can understand.

Looking for your kind co-operation in this regard.
Was this information helpful?
No (0)
Yes (0)
Mar 16, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2018
VLCC Customer Care's response
Hi Arindam,

Please accept our sincerest apology for any trouble or inconvenience caused. Please share your contact details with us, we will look into this matter and provide the best solution available to resolve your issue as soon as possible.

Warm Regards,
Team VLCC
Complaint comments 

Comments

I tried contacting your customer care through WhatsApp and the representative named Anamika saw my messages and continuously ignored them without answering my queries.

VLCC Customer Care's response, Feb 24, 2018
Verified Support
Hi,

Please accept our sincerest apology for the inconvenience caused. Please share your contact details with us, we will arrange a callback for you on priority.

Warm Regards,
Team VLCC

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VLCC
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    938
    Pending
    29
    Resolved
    493
    VLCC Phone
    +91 11 4163 1976 [Regd. Office]
    +91 12 4471 9700 [Corp. Office]
    VLCC Address
    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
    View all VLCC contact information