VLCC — Laser hair treatment

Address:

A.s rao nagar, Hyderabad

I paid 59, 000 rupees in February 2020, at A.S Rao nagar branch Hyderabad, for laser hair removal treatment.
However due to lockdown it got delayed which i understand. There is only one guy who performs laser treatment and he is incompetent in his work, after few sessions no affect could be seen and upon complaining at the reception, Receptionist always used to tell me that from next session we will provide a better service and we will provide you with the desired results. Now since few months whenever i call them for an appointment, they don't pick up the calls and finally i get a reply from them that there is some disputes at our centre kindly contact Corporate or customer care for whatever issues you are facing.
So finally i want vlcc to shift my service to another centre or provide with a refund.
[protected]@gmail.com
[protected].
Hyderabad
The branch i am talking about is located at A.S Rao nagar, Hyderabad