VLCC — Misleading Laser hair removal package

Address:

VLCC Gurugram, Sohna Road

Hi Team VLCC VLCC Gurugram,

I want to bring this to your notice as I have been reaching out to VLCC centre for past few months and send an email to complaint against VLCC Sohna Road, Gurugram.
I took full body lazer(hair removal) package from VLCC Sohna Road(Gurugram) and at the start, a manager named Bhawna assured me that I will get rid of hair and even if it doesn't completely she will take care of the sittings and increase if necessary without the extra charge. So instead of opting for a Dr I opted for VLCC.
In between my sittings, I complained to Dr Ruchi Ruchi Sachdeva(VLCC center head Gururam) that my hair growth increased at 2 places and she asked me to get hormonal tests done which I got it done and tests were normal. Now I could only see 10-20% decreased growth on few body parts but still an increased growth at 2 places. The Dr at VLCC asked me to take PCOS/PCOD medicines even though my results are normal. I have been reaching out to them for months with no resolution and just ignorance.
I would request VLCC team to take an action on the same.