[Resolved]  VLCC — redeem point regarding.

Address:208001

Dear mam,

Myself shalini agarwal, have some redeem point which value is 248/-.

But this redeem point not redeemed bcz of otp not received in my mobile on 25/03/18 according miss fazia (Swaroop nagar kanpur) said that send otp more time in my mobile.
Every message of vlcc received in my mobile but redeemed otp not received. Why???.

I think miss fazia did not try for sending otp.

Please check n confirm me.

This redeem point expired on 29/03/18.

Kindly extend the expiry the redeem date.

Regards
Shalini agarwal
[protected].
[protected].
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Apr 28, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2018
VLCC Customer Care's response
Hi Shalini,

Please accept our sincerest apology for any trouble or inconvenience caused. Kindly share your registered mobile number and email address with us, we will look into this matter and provide the best solution available to resolve your issue as soon as possible.

Warm Regards,
Team VLCC
Mar 29, 2018
Updated by Shaliniagarwal
Dear ma'am .

Myself Shalini Agarwal, sending my mobile number [protected] & Email id- [protected]@rediffmail.com.

Kindly check n confirm me.

Thanking you.
Apr 05, 2018
Updated by Shaliniagarwal
What is status of my complain.?????

I have complained regarding reedeem point which mention above.

My mobile number [protected].
Complaint comments 

Comments

Dear ma'am .

Myself Shalini Agarwal, sending my mobile number [protected] & Email id- [protected]@rediffmail.com.

Kindly check n confirm me.

Thanking you.

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