Vlebazaar — Need refund

Address: Vle Bazaar Private Limited X-52 Dlf Phase 2, Near Cyber City, Gurgaon, Haryana 122001, India Support: +91 9958938900 / 9958972800 (Available 9AM to 8P

I placed an order for a Dell KM5221W Pro Wireless USB Keyboard and Mouse on the website Vlebazar.in.

Order ID: 3739119

Order Date: 21st June 2025

Cancellation Date: 1st July 2025

Refund Due Date Provided by Vlebazar: 6th July 2025

The product was not shipped, and I cancelled the order on 1st July 2025. Vlebazar confirmed the cancellation and stated that the refund would be processed by 6th July 2025, but to date, I have not received any refund.

I contacted their customer support multiple times but received no satisfactory response or resolution.

This delay is unacceptable and reflects unfair trade practices. I have suffered financial loss and mental stress due to their negligence.

I request the concerned authority to take necessary action against Vlebazar.in and help me:

Get my full refund

Receive compensation for the delay and inconvenience

Attachments Provided:

Order confirmation

Cancellation confirmation

Refund communication (mentioning 6th July 2025)

Screenshots of follow-up emails/chats (if available)

Relief Sought:

Immediate refund of the full amount

Penalty/compensation for the delay

Warning or action against the platform for unfair customer treatment