Vlebazaar — Product not received still showing processing from 16/4/2025

From
Sansirong International pvt ltd,
Shop no.4, Maple building, Triveni nagar,
vadakupattu, orgadam, kanchipuram, chennai
603204

We ordered two items 1.Google Pixel Buds Pro with Active Noise Cancellation Bluetooth (14, 398 Rs)- 2 pieced 2. Bose Soundlink Color Bluetooth Speaker II Portable Bluetooth Speaker Black(7989 Rs) - 1 no. on 16/04/2025 . Still we not receieved the item, even we complaint and there is no action at all. We are trying to get customer support . No reply form the VLE bazzar team,

Please help us to get our item or refund the money .