Vlebazaar — Request for Return Received Opened Package (Philips Trimmer)

Address: Vle bazaar pvt limited Gurugram, haryana

Website: vlebazaar.in

I had placed an order for a Philips 13-in-1 Trimmer (Model 7920 Hz) from the online platform VLE Bazaar on 21 April 2025. Upon delivery, I found the product to be already opened, visibly used, and in spoiled condition—clearly not a new product. I immediately raised a complaint and submitted a return request. I was issued both a Return ID and Ticket ID, but despite repeated follow-ups, no refund has been initiated and the seller has failed to respond or resolve the issue.

This is a clear case o[censored]nfair trade practice and deficiency in service. The platform has not only sent a used product but also ignored my legitimate grievance. I demand urgent intervention and request that a full refund be issued immediately. I also request that strict action be taken against the seller for engaging in deceptive business practices and ignoring consumer rights.

All relevant proof, including photographs of the product and screenshots of the communication, are available and can be provided upon request.