[Resolved]  Vmake Visas (P) Ltd — Visa related

Address:Pune, Maharashtra

Hi,
I was going through the review of Vmake visa service of Pune.Prior to that I received phone call from the centre.The lady said she will charge Rs 50 k for the immigration service to Germany as Job Seeker visa .But I am little confused as she said i[censored]nsuccesful she will refund 40 % of the amount That is the big issue If i go further.
Regards
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Jan 11, 2017
Complaint marked as Resolved 
Verified Support
Dec 09, 2016
Vmake Visas Customer Care's response
To all readers,

This is an official reply from Vmake Visas Pvt. Ltd:

Vmake Visas provides services like counseling, document assessment, documentation, etc. and uses a complete professional research team over the same using latest technologies for the same. All this is obviously not for free, we charge for our honest and dedicated services.
So you have heard right that we charge an amount for Services under Germany Job Seeker visa.

And according to our Refund Policy:

In case of Visa being rejected on the following grounds, No refund from our side will be issued.
1. If the candidates fail to attend the Visa interview.
2. If the applicant does not follow the needs of the Embassy or Consulate.
3. Failure of medicals by the client or by his/her family members which are included in the application.
4. Failure to provide a genuine Police Clearance Certification, which is not less than 3 months old.
5. If the applicant submits Fake or Fraudulent records.
6. Violation of any sort of immigration or Visa rules by the client or any of his/her relative included in the application.
7. Late submission of any added documents asked for by the consulate at a later stage.
8. The client is unable to clear the Language Eligibility Criteria.
9. If the client abandons his/her application within 3 months from the date of registration.
10. Delay caused by a third party services such as Courier Services etc.

We take pride in stating that Vmake Visas has become one of largest and fastest immigration consulting companies in the world only because of our service and success of 1000's of cases.
We have grown to over multiple company owned offices in India and abroad with 600+ employees who love their job.

Vmake Visas offers career counseling advice & processing for those who want to work study visit migrate or invest overseas.

Due to our high volume of inquiries and cases it is natural that we will have some unsatisfied customers. When you deal with 10 customers 1 will be unhappy of 100 customers 10 will be unhappy and so on. And Vmake Visas deals with 1000's of customers.
On the other hand there are a few clients who sign up with Vmake Visas and wish to withdraw during the process - due to their own personal reasons. And they expect a refund even after full or partial service is provided. Vmake Visas does not entertain these requests.

There are also customers who get rejected and do not succeed after the process. They too expect a refund and this is rejected by Vmake Visas. Vmake Visas does not guarantee or promise a visa or a job. Our deliverables are very clear.

Most complaints about Vmake Visas are written by the above type of customers only. Vmake Visas signs a legal agreement with the customer before taking him/her on. The terms of the agreement are very clear and mentioned in black and white. Vmake Visas invests in research development technology and other factors to enhance our process. There is a cost to all of this and it is not free. So in cases of the above Vmake Visas refuses a refund and the customer goes online to post it.

Smaller competing firms who cannot compete with Vmake Visas on any other basis get their employees to post false complaints in an attempt to tarnish Vmake Visas' reputation. Employees who are terminated from Vmake Visas due to fixing documents or indulging in fraud also post false reviews because they have been let go off immediately.

We are REAL company with real people processes systems and also real problems. We do not pay online portals to take off bad reviews. Neither do we pay for SEO services to ensure that bad reviews do not come up on sites like this or do not come up in search engines. So you will see bad reviews about us. Do not get carried away by lies and exaggeration. We request you to email us. If your problem is genuine and your request is reasonable we will do our best to resolve it. We pride ourselves on being a customer centric company. And we want you to go back happy & send us referrals. So do contact us in case of a genuine issue.

Vmake Visas is the best in the business. Our success speaks volumes about our business. Clients are loyal and referrals are many. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website or visit one of our offices to see true success stories.

Please realize when you get Vmake Visas on your side you get the best career consultant on your side. What you need to consider is our experienced staff many of whom have been with us for years a comprehensive solution that studies all aspects of our profile and your spouse - no other company in the world understand overseas careers like we do as on a daily basis we have the pulse of the immigration and visas world; transparency in the transaction as we have a clear black and white agreement. Our prices are fixed and don't change based on individual bargaining skills.

Our valuable counseling is free. We don't take up a case if there is a no chance of success. Did you know that our own Sales Consultants can't take up a case until they get a positive evaluation from the Evaluation Consultant who operates independently without bias?

Don't let your dreams get laid by false propaganda sales talk and petty discounts.
Choose to go with the consultant who created 1000’s of success stories.

Our office details are available at http://www.vmakevisas.com/contact-us.aspx. You may also email at [protected]@vmakevisas.com
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    +91 11 4841 4141 [Delhi]
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    305, 3rd Floor, Sheetla House, Building No. 73-74, Nehru Place, New Delhi, Delhi, India - 110019
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