[Resolved]  Vmake Visas — refund - case id : 60992

Address:New Delhi, Delhi, 110019
Website:www.makevisas.com

Case id : 60992 [login deffered]
Name: srijan roy
This is the second time i am forced to write in this open consumer complaints forum. On february 2017, i have paid 3.9 lakhs apart from 75k consultancy/registration charges. After 18 months of hanky panky, without any result and complaining in this forum, at last they agreed for refund. But it’s been more than 3.5 months not a single penny they have refunded [though it is mentioned the refund will be within 60 days]. Whenever i ask them they say the finance team is verifying the transactions. How long it takes to verify? For more than 2 months and 3 times you took all the details from me. Also whenever i asked to arrange call with the concerned person, they never did.
My mother is seriously ill. I am writing this sitting outside the iccu. She is in serious condition. She already was suffering from heart disease and now water got clogged in her lungs and liver. I took loan to give them and now i am in trouble and tension how to arrange the money for my mother. They are not humans. They only know how to raise their turnover by illegally keeping others money.
In each and every email they keep the “govt of india license” as signature to make the people fool. It’s my request to all that never ever believe vmake visas. They are the wolf in disguise.
My question to the owner mr. Ankit kapoor, shelly and the mahendra (Finance dept.), how long will you delay the refund by changing the case coordinators? First payal then sahil and now agnes. They are just the pawns. Do you think you will earn a lot by destroying other’s families?
My request to all viewers, please don’t believe them. Whatever they give you in writing or stamped, they will fool you. And if you are in same position like me, then we have now no way except lodging complaints in mea – madad portal.
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Feb 20, 2019
Complaint marked as Resolved 
I haven't received any refund from them. I have paid total Rs. 4, 65, 750. Its been 6 months they never contacted me nor any sign of refund. They were pressurizing me to accept whatever amount they are giving me [Only 2.3 lacs and they took Rs 4.65 lacs approx]
Vmake Visas customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
Vmake Visas Customer Care's response
Dear Client,

This is an official reply from Vmake Visas Team.

I am Rohit, I am working here as a client service manager. I have gone through your complaint and have forwarded the same to the concerned person or to the case manager. You will get a reply within 72 hours.

Thanks and Regards
Vmake Visas Team
Complaint comments 

Comments

I want to bring to your notice that my post and complaints are being deleted from the portal deliberately so i have to post here.

They cheated heavily and now threatening, unnecessary putting allegations... I don't know whether I am their client or are they mine. I am sharing my original post here -

Let me share my journey with one of the most bogus company of India. My case id : 106029.
In Feb 2018 I got to know about this spurious firm based in New Delhi. I got a call from one the sales agent who influenced me by her fancy words of immigration services to Canada and Australia. I said I’ll think about it and would come to visit their office for more information. And that was my biggest mistake in life. Anyways, I dumped more than Rs.70, 000 in two instalments. I submitted the required documents to put my file under SINP. The second installment I paid in next 2 months.

Since then, you guys can’t imagine, they never picked my phone until I call them 20-30 times, drop them e-mail and then they give one call or not even that. I have proof of all the e-mail. My case was handled by Monika, then came, Agnes, then Prakash, then Nidhi, then Abhishek and the number goes on. When they don’t have answer they simple say that they will assign your case to another senior guy, but actually there is no senior. They all are crooks who are just running illegal business with fake names.

Let me continue my story – almost 8 months passed and when I got to know their real face, I finally asked them to refund. First 15-20 days they tried ignoring me. I kept visiting their office on daily basis. When they got to know I’ll not leave like this, then a guy name – Mehek (not sure about his identity even, may be a fake name) finally told me come next week and collect your cheque. I got a little relief, but OMG he is such a dummy guy who lies so confidently. I kept calling him every second day and he said give some more days, give some days. Anyways I said its OK, take your time but finalize. After almost a month or so, I called and asked for the status he said to come and collect tomorrow after 2pm. The next day I went directly and asked, he said just wait, accounts team will handover. After 15 minutes he came back and said, please come tomorrow I forgot to bring and it is lying at Faridabad Office. Again I said –OK.

The next day I again called to collect, then he said why don’t you come and collect from Faridabad office. I said okay, no problem. I left home and was about to reach Office then got a call from him and he said I am coming that side (Nehru Place) meet me there and collect. I took a U turn again, waited there for another 2-3 hours and you know what happened. His Phone off. From the next day he stopped picking my call.
I approached their office and explained the entire story of last 2 months. They said – We don’t know anything about it and we haven’t issued any cheque. What a Joke ? I asked to call him and put this guy in front of me. But they are not ready to do so. Since then he disappeared. When I visit office either he hides or some staff tells that he in on leave or not in this branch. I again anyhow requested to refund my money and close the matter.

Kulmit Sobti (Shelly) and their Owner again promised me to give refund after hearing the entire matter. She said give a week or 10 days time. I again waited however again the same story. No one is ready to initiate my refund.

Today I’m writing here and they will only revert me back with same pre-formatted e-mail that – this is an official email and we are very ethical company…we are real company…. out of 1000, 100 will be unhappy, and if 100 signs up 10 will be unhappy, we do this, we do that .. the same copy paste lines..and they also call and ask to remove the post from here…

The crux of the story is that – All the staff is involved in making big money by making people fool who are not aware about immigration. They also deliberately make you eligible even if you are not, just to take out money from you.

I want to make ALERT by saying again everyone to please please contact me at my email id : [protected]@gmail.com or at my phone number – [protected]. I’ll provide all the proofs about their company and reference of around 200 people who got cheated in last few months. I bet their success is ratio is less than 2 percent. Not even 2 out of 100. The reason why I’m saying because – They only have one option left – Ask people for PNP (Saskatchewan PNP and Quebec) There are few more PNP options but there is extremely limited quota and people across the world apply for PNP program. Saskatchewan hardly opens 4-5 draws in an year with just 500-1000 invites. And there are more than thousand companies which files the case under PNP program, so you yourself can imagine, if V make files 100-200 cases then only one candidate hardly qualifies. So there is no point filing a case because nothing is in their hand. And If they can prove, then let me know.

If you want to immigrate Canada, file your case by yourself, it’s very easy and transparent. Again I’m reiterating DO NOT fall for this company, before signing up, do give a call or e-mail me. I have also a group of more than 35000 people at Facebook who are helping each other and getting settled in Canada without any cost.

ATTENTION : They will send you lucrative e-mail with subject line : Canada requires HR Managers
Also they mention amount you will be earning…. PLEASE don’t fall under the trap. Nothing will happen like that, it is just to attract your mind and get signed up with them.
Please be aware from these people and sales agents-
Master Mind - MD Ankit Kapoor at Vmake visas impersonating as Deepak Sethia and his wife Shibiya Arora Kapoor as Anu Chaudhary
Shelly/Kulmit Sobti, HR, Agnes Vincent, Mehek, Abhishek and many names..

I’ll keep you guys posted about each activity of this company and people.

Please contact me before signing up, I'll give you concrete proof of this bogus company and the details of the entire racket they are running – call me @ [protected], email id : [protected]@gmail.com.

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