Vmmc & Safdarjang Hospital — Complaint Regarding Complications Due to Non-Functioning AC in Ward 13

Subject: Complaint Regarding Complications Due to Non-Functioning AC in Ward 13

Dear Hospital Administration,

I am writing this letter to express my deep concern and dissatisfaction regarding the non-functioning air conditioning (AC) system in Ward 13 of your hospital. I believe it is essential to bring your attention to the severe complications and discomfort that patients, their families, and the medical staff have been experiencing as a direct result of this issue.

First and foremost, the lack of a functioning AC system in a hospital ward poses significant health risks to patients. Proper temperature control is crucial for maintaining a safe and comfortable environment, especially for individuals who are already vulnerable due to their medical conditions. The absence of adequate cooling has resulted in unbearable heat and humidity, exacerbating the discomfort and distress of patients, impeding their recovery process, and potentially compromising their well-being.

Moreover, the well-being and productivity of the dedicated medical staff working in Ward 13 are also significantly affected by the non-functioning AC. The high temperatures not only make it challenging for them to provide optimal care but also increase the risk of exhaustion, dehydration, and heat-related health issues. This directly impacts their ability to perform their duties effectively and compromises the quality of patient care.

Additionally, the absence of a functioning AC system has created an atmosphere that is inhospitable and unpleasant for visitors. Families and loved ones who come to support patients during their stay are subjected to uncomfortable conditions, which can add to their emotional stress and anxiety. This lack of comfort and support for visitors can negatively impact the overall patient experience and hinder the healing process.

I understand that technical issues can arise unexpectedly, but the prolonged period without resolution is unacceptable, and it is essential for the hospital administration to address this matter urgently. I kindly request that you take immediate action to repair or replace the malfunctioning AC system in Ward 13, ensuring a safe and comfortable environment for patients, medical staff, and visitors alike.

Furthermore, I urge you to establish a preventive maintenance schedule to minimize the likelihood of such issues in the future. Regular inspections and timely repairs or replacements are vital to guarantee the continuous functioning of critical infrastructure in the hospital.

I hope that you will consider my complaint seriously and take swift action to rectify this situation. I believe that it is o[censored]tmost importance to provide the best possible care and support to patients and their families, and a functioning AC system in Ward 13 is an integral part of achieving this goal.

I appreciate your attention to this matter and look forward to a prompt resolution. If I do not receive a satisfactory response within a reasonable timeframe, I may be forced to escalate this complaint to relevant authorities and regulatory bodies.

Thank you for your immediate attention and cooperation.

Sincerely,