Vmmc & Safdarjang Hospital — Negligence in attending COVID-19 patients in ssb building

Hi,
We have admitted our father( Surinder verma) in SSB building zone 2 7(a) from 23/01/2021 as he was found COVID positive, we was suggested that there is a very good treatment of COVID patients with a good recovery rate, but there is very negligence in attending patient, as my father is having trouble in calling them for help as no one comes or listen to him, he said new staff on duty is very careless, he keeps on calling for changing urine bag, but no one listen, he keeps on asking for water but no one brings, we trust the treatment but There is so much careless ness, kindly take care of it.