Vodafone Idea — Consumer Charged for Service after asking for a disconnection

Address:Suman Tower, Plot No. 18, Sector 11, Gandhinagar-382011 Gujrat
Website:vodafoneidea.com

It started with a demand notice, now the company is sending an email legal notice when they have to pay me for the accumulated data, when i had asked them to disconnect the services in september 2020 itself as there was no connectivity at all in my area.

· my payment to the service provided is based only on the good services provided which vodafone had promised, i have no agreement with vi at all. It is your convenience of marriage or merger with idea which is a complete failure.

· after umpteen reminders to the customer care, all i would get is your standard operating procedures, cut and paste response instead of a personalised attention to my issue.

I have got so much o[censored]nutilized data for which i have already paid who is going to compensate this to me since the time of your merger with idea?

after informing your customer care about discontinuing of your service from 25th september 2020, which you can clearly see in your records, after which the service has not been utilized at all how can you dare to charge me for that?

have you conducted a feasibility test of your network in my area?

also you have given misleading advertisement about strong network in general.

A count of mental harassment to me during the pandemic times after making it very clear that the services were inadequate and after sending you all these mails of my concern. You are still harassing me by sending me this demand notice for which i am not liable. Duress to my business as it depends on a strong network.

Nowhere it is written on your agreement that you are going to provide bad service and we have to pay for it. I have never agreed for this type of service.
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Now they have come up with a new IDEA, and they are using ladies to call me up from numbers such as [protected] and [protected], and threatening to disconnect the number of some other service provider. I don't know how low they can stoop. I asked them to approach the court, they keep threatening to do so and that has not seen the light of the day for almost two years.
Venan Bonaventure Dias
सावधान ! सावधान ! Vodafone आजकल बहुत लूट मचा रखा है । अपना पोस्ट पेड़ बिल पूरी तरह जांच करे । कुछ अतिरिक्त शुल्क तो नही है ?? Check post paid bill . Any extra charge ❓❓

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    Suman Tower, Plot No. 18, Sector 11, Gandhinagar-382011 Gujrat
    India
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