Vodafone Idea Complaints & Reviews

Hi,

Vodafone idea deducted 48 rupees with this description DNLD-
WWAP_DLS0048_PPU_KIN01467053 on 20/11/2020.

I have not downloaded anything neither given vi any consent for the deduction.

When I contacted their customer care they could not answer me why this has been deducted....

There was around Rs 750 balance in my mobile number [protected] but it was stolen and now it is showing balance 0 now.
can you tell where the balance went ?
how you eaten it ?...

I have been a consumer of Idea for a couple of years now but there has been a recurring issue for the last few months for which I have been following up with VI Stores as well as complaints in Whatsapp number but there has been no response yet.

Even though I am not holding a passport yet, in October I was aghast to find my number has been deducted a substantial amount for subscribing to International roaming. I tried to contact...

Re: Postpaid mobile number

I am a subscriber of Vodafoneidea for the last 11 years with the above number.

As I was proceeding to USA on a five month holiday, I had contacted their Idea store [at the time it was Idea]
who advised me to keep the SIM in safe custody for six months, which I did on 10th March 2020. However,
due to the Covid situation I had to extend my stay. The safe custody would have...

Without intimation, I received the below message and was charged without my consent.

Hello!
Thank you for downloading FUN PORTAL from CARBUN8.
You have been charged Rs. 22
Your balance is Rs. Xxx

Who validates the confirmation? Who authorized the payment ??...

I am getting irrelevant message to pay 106 rs after clearing all the bills and successfully porting the number to jio.
Please help...

I have paid postpaid bill for Mobile No [protected], Mumbai circle from https://www.myvi.in/ site on 27.10.2020 of Rs. 494/-. Amount got deduct from Union Bank of India where I hold my Savings A/c. But Vodafone Idea has not received payment. In first place, if amount is not received by intended party it should get credited in my account within seven days if not deducted but same also has not happened. In Bank statement, reference is showing...

I own a vodafone idea(previously "vodafone") sim which i bought by registering my own documents many years back. recently i noticed that it is showing different name as the registered user name. When i emailed them about the issue asking how they changed my name\identity without my consent their representative "priyanka pawar" wrote to me after a few days that after cross checking with the local branch she found out that my number was registered...

Today I just got a message stating that 22 rupees was charged for using fun portal from carbun8 (that's what the message said). I don't know about any games I played, like ones from telecommunications companies. I also had a similar experience before, with idea. They had deducted money, saying that I had subscribed for hello tunes, which I didn't even subscribe knowingly. They are just cheating customers.
I hope this issue is solved...

Vidafone has the worst customer care service. this is second i am experiencing this. Without even using the data i am receiving msgs from vodafone that my internet is exhausted...

In March when lockdown started, Idea broadband was working very rarely or with low speed,
Idea was not able to provide the service during lockdown.

and they Idea customer care number was also not working.
I was registering complain multiple times from portal for connection suspension.

and I asked them to suspend the connection but they kept on generating the bills and I paid till April. After that...

I was using a postpaid connection of vodafone idea and port the sim to other operator on February 2020 but still the security amount not refund to me....

Hi,

I have an incorrect charge in my vodafone bill of aug-sep 2020. It
Says value added services dmirrates and i have been charged rs22 for
This on 22nd aug 2020.

On checking further in my messages, there is a fraudulent transaction and i have a message that says - dear customer, thank you for downloading fun portal from carbun8. You have been charged rs 22.

I have not made any such...

Mobile network not available since yesterday evening. I can neither make nor receive calls. I am not able to send or receive messages. I am not able to use mobile data. There is no proper customer service from in Vi and when I complained via the virtual assistant in whatsapp, they asked me to check for OTP, which is really stupid because I can't receive messages due to the issue....

Dear Sir/ Madam,

This is to bring you kind notice that I was customer of Idea since 15 years, my mobile number is [protected]. However I purchased another add on number i.e. [protected] from Idea. From last 1 year i have received very bad service from the Idea.
I have given complaints several times for the same.

During the Lockdown due to covid 19 online classes of my children have been started and at...

I received the messege '

Dear customer,
Thank you for downloading fun portal from carbun8.
You have been charged rs. 22
Your balance is rs. 67.49

I did not download it from anywhere. Please refund me.....

Hello sir,
I, prabir kumar deb, from deb enterprise, we have a corporate connection at idea from 10 to 12 years, now in this lockdown time you have disconnected our service, without informing us, from march 2020 we are trying to reconnect the connection, we have visited nearby idea stores and trying to catch you by helpline number but nothing happens. from the idea store i got a number of the senior manager named anirban ([protected]),...

Value added services have been repeatedly activated on my pre-paid number. These have been done without my request or consent.
This has happened 3 times now. While i got SMSes informing me of these transactions the first 2 times, there was no SMS on the 3rd occasion. Only on checking my balance was i able to notice this transaction.

On taking this up with customer support i get a standard reply stating i should not click...

Dear sir,
Mane 129 ka recharge karwaya tha 25.6.2020 ko jisme mujhe 10+2 gb data milna tha lekin mujhe only 2gb data hi mila h.
Jiski jankari m aapko niche de rha hu.
Thanks,
Raj kumar
Mo. -[protected]
[protected]@gmail.com...

Dear sir,
My sim card is not showing any network for last 15 days.
I tried to solve the problem by restarting the phone, reinserting the sim, changing the phone.

On checking with customer care, they tell me that all the services are active in my number but i don't see any network signal.
I have lodged a complaint s[protected] but i cant see status because they send a verification code the same number....

On 13th March 2020 I had recharged my Idea number [protected] for ₹399 (a coupon of ₹50 was used transaction amount ₹349). The transaction was done using the official website of idea i.e. www.ideacellular.com through internet banking. Due to some technical problem the transaction was not successful but the amount of transaction was debited from account.10 days have passed but no refund has been made to my account, I have also talked...

My self avinash kotwal, 3rd nov 2018 i was payed my installment (By cash), but still till time my instamnet not updated,... Last one year i m conitunes visit jammu mahinadra branch but no one serious to resolve my issue... Many time i m complaints mahinadra head office new delhi, nodal ofice mumbai, customer care and also branch manger of jammu ashish sharma, but no resolved of my complainant....

The incident has happened on 27.12.2019. I recharged my prepaid mobile on the same date (Which is also due date of recharge).

The opening balance of rs.8.31 (Before recharging the mobile) was lying in my mobile, but the same was found vanished / seems to be forfeited after recharging the mobile.

I have been following the matter with the company but the company is adopting dilly-dallying (Time passing) tactics...

I have been charged fir rs 8 on 11 november for rs 8 and after complaining to the customer care team of idea vodafone i have not received the refund as i dont have any data balance then why would i subscribe for a service of buffering at video given in the attachment please ask them to refund my money at the earliest.

Idea customer service has been deduction my talktime balance time and again and they have deducted it again...

Im unable to use data of 10 gb on my number [protected] since 10 october till 11th october 10:15 pm and called thier customer service and there service executives are suggesting me to select network manually instead of resolving my data connection problems instead of valid till 12 october 11 :59pm.

Also incoming calls are not coming which is valid till 25 october 19. Please escalate it to top management. Charge customer money...

Hi sir,

I have taken the corporate number transferred on my personal name by visiting vodafone store.

I have submitted all necessary documents required by them,

They asked to pay the due amount at that time which i have paid 100%.
But they are still sending me old amount rs.127/- outstanding reminders every month.

I am very much upset about their such behavior. Kindly help.br...

Today morning that is on 11.07.19 suddenly vodafoneidea has deducted rs. 1.50 from my main account balance of [protected], without any reason, i didn't use any of its services that time neither did i make calls, it's customer care is useless, i called them but no help received from them, several emails are also submitted but no reply, it seems they are intentionally harassing the customer. They are cheating the customer by deduction of balance...

Hi,

I think this is ruting from you to give me stress.

Every mnoth Active VAS Without Informing me And deduct My Balance,
they told me that its done by pop up, i have other Airtel card they never start this type of service.

I suffer from this problem every month, every time i sent mail to care but they
cann't help me, Every time i loss my hardcore earn money.

Still...

Dear sir/ma'am,
I have been charged with rs. 3 on 12 february stating that i have used wep service of idea for no-[protected] which i have not used because on 18 feb i got a message which says that i have full balance of 100 mb in my number. Then on 22nd february again they have deducted rs 19 without informing me what it has been deducted for.

I have escalated this issue with appellate authority of vodafoneidea.com...

I have ported my mobile no [protected] from airtel to idea.Ihave paid Rs.150 to Mr.Kamal paytm vallet linked to mobile no.[protected] the persom deputed by Sh.Rahul Bedi Manager Idea.He requested me to pay this amount and the same will be adjusted in the coming bill.However after persistent follow up with the IDEA nothing has been done so far.The amount is charged for e KYC which is illegal.There was call failure most of the time.So I have...