Vodafone Idea — Fraudulent deductions from my number [protected]

Address:	Patna, Bihar & Bhubaneswar Odisha
Website:	www.vodafoneidea.com

I have been a consumer of Idea for a couple of years now but there has been a recurring issue for the last few months for which I have been following up with VI Stores as well as complaints in Whatsapp number but there has been no response yet.

Even though I am not holding a passport yet, in October I was aghast to find my number has been deducted a substantial amount for subscribing to International roaming. I tried to contact call center but neither I was provided with a resolution nor a complaint number too. The same amount was also deducted in Nov and Dec and even in December, there was an additional deduction for subscribing to video downloading. Apart from this, my account has also been deducted Rs. 22 on 8th October for downloading Fun Portal.

Apart from other SR numbers, the recent SR number was BHR-V[protected], Requesting you to look into the matter and refund all my unauthorized deductions and ask the Call Center to stop doing such deductions.

I would also like to have the logs of my subscriptions in case, you feel, they say that complaint is not genuine.

Thanks and Regards
BISWAJIT TRIPATHY
Chief Blending Officer, Varietea Tea
Bhubaneswar