Vodafone Idea Ltd — balance deducted without my consent

My name is rajan tripathi, mobile no is [protected]. I want to complaint about deduction of 49 rs from my main account on 22 may 2020. It was deducted without my consent, it was a bad surprise for me. I was out of my home and mobile was at home, when i returned and checked there was a deduction of rs 49 from main balance 878.48 and leaving balance 829.48. I called customer care at [protected] he assured me to resolve the complaint within 48hours. Vodafone customer care are trained to fool customer as when i checked appeal against complaint resolution, it tells that no service request found. Then why cc was telling that complaint has been registered. If it is registered then why it is not shown. It is total fraud from company