Vodafone Idea — Unauthorised charges collected frequently by vodafone

Name of Complainant :Meenakshi
Date of Complaint :January 16 2021
Name(s) of companies complained against : vodafone idea
Category of complaint : [protected]

Rs 20 has deducted for activation vz vicms songs which I didn’t even activated and heard about it.How could vi charge from consumer when vas is blocked.such charges were collected earlier also by vi.Hence take necessary action in this matter.

Meenakshi