Vodafone India Complaints & Reviews

I have closed my vodafone postpaid connection [protected] after clearing all the dues in august and i received the confirmation mail also. Now i am getting notice that i need to pay 785/- which i used in september. I never used that number after august as there was no service for that. I have went to vodafone customer care center and explained them and they told to ignore the same. But i am still getting mails stating to pay bill or legal action will be taken.

Please help me out on this

I was performing a vodafone prepaid mobile recharge on 24th feb., 2018 (I. E. Yesterday) just after 09:35 pm (21:35 hrs ist) by credit card through billdesk. But after providing all the the details (Including the otp), the recharge was not successful but the amount of rs.509.00 was deducted. The one time password (Otp) for your online transaction on vodafone for inr 509.00 on your sbi card no. 2054 is 586221.
So, i request a refund for the same.

I was using vodafone postpaid connection with mobile number [protected] from last few years. On 2nd or 3rd oct 2017, vodafone customer care officer

Called and offered me a new plan

Which mainly benefits 1gb/day 3g internet and unlimited calls. So i have agreed to this plan only for internet 1gb/day. After using it for one month,

I found out that, the 3g service wont work. So on 3rd nov 2017, i raised complaint about 3g internet, call incoming and out going issue when i choose

Network type as 3g. If i choose 3g network type then i wont able to use internet or no any calls goes out or comes in. So on 3rd nov 2017 only, i

Have asked the customer care executive that, if you wont be able to solve the issue then please change my plan. But she told me that, they will

Resolve the issue soon and you keep the current plan.

After raising complaint on 3rd nov 2017, i didn't received any feedback or call from vodafone. Myself only contacted to them via email and asked

Status about my complaint on 22nd nov 2017. Later on i was taking follow up almost everyday till 1st week of jan 2018.in between this period, no.

Times associates shared wrong information to me. They were calling me and every time they were asking me details and does timepass. No one was

Interested to resolve the issue. I have spoken with more than 100 customer care executive. They wasted my time more than half an hour everyday. Every

One was not reading my complaint and email communication, just they asking me details. They have frustrated me, even though, i was telling details

Them. But no one resolved the issue. No. Of executives used valgur languge, slangs and wrong words with me. I have raised these issues with @vodafone

Tweeter handle. But they also haven't take any action on the executive.

After 2 months, the vodafone team is saying that, they wont provide the service at the mentioned addresses because they wont have 3g signals. And it

Will take 4-5 months to optimize the 3g signals at mentioned locations. I have email confirmation from them and also attached it. If they wont

Provide the service to me then how could they ask me to pay bill for a service which was unable to use for me. They have said that, for nov 201,

Bill will waived off. But they have given only promise.

I have raised complaint on 3rd nov 2017. And after end off month dec 2017, they are saying that they won't provide the service at that time. So my

Question are,
1. Why did they take that much time to inform me that they wont provide the service?
2. Why did they haven't informed with in a week after receiving a complaint?
3. If they are not able to provide a service then why they are asking me to pay a bill amount for the service which haven't used by me fully?

They have delayed intentionally to resolve the issue. And they haven't provided the service. So they should waive off a whole bill amount and

Compensate to me for wasting my time and vulgar language, slang used by their associates.

I have attached whole email communication. Also you can verify my complaints at vodafone tweeter handle @vodafonein. If you needed anything else then

Please let me know. I will be reachable at [protected]@gmail.com.

Please take an action on vodafone to not serving the service as mentioned and not taken any action on their associates or executives.

Note: i am not able to attach the email details. I will send it through an email if required.

I am using vodafone service from last 6-7 years. Currently i am working outside india. And hence vodafone uses reduced. Due to which my sim is blocked on 17th january 2018.

When we visited to vodafone store, we got new sim card & customer care told that the sim will be activated in 24hrs. Now its almost 1.5 month, then also that sim is not activated.

We tried with local vodafone care, then we made complaint in nodal officer then appellate officer but these guys are not responding at all.

Even they are not responding to calls and mails. I am only putting them mails but no one from vodafone ready to respond.

Affected mobile no is +91-[protected]

My plan 99 is closed automatically and activated some other plan. Now i have asked customer care executives about the matter, they are not ready to activate my previous plan. I am customer of vodafone from last 10 years but now i am no more interested in vodafone and i have decided to move to any other service if my previous plan or any other better plan is not activated.

Please send me the statement of prepaid vodafone number [protected] which is my name athar card[protected] for the period of last year august month first date to this year twenty of february that is from 01 08 2017 to 20 02 2018 and how i change the number from vodafone company to another company offennly the line is busy or how i convert postpaid

I want to convert my no from postpaid to prepaid because prepaid have the same plan in lower price.
But now they want me to visit vodafone store which is not too near to my location.
Why it’s happening i can’t even understand when we want to port it in postpaid you send a executive but again for prepaid port they don’t have this option.
Contact [protected]

I have been receiving calls from vodafone from last 5 months asking to pay bill for somebody i don't even know. The calls are annoying rude and causes mental harassment during my work and even rest. Since last month i have collected all incidents and reported to vodafone mails, they promise i wont receive any calls but till today i am being harassed by vodafone calling from different numbers.

My name is sudhir awasthi, my vodafone no. Is [protected].
I have made a recharge for rs. 458 on 13.02.2018.
While recharge it has been made two transactions for the same recharge of rs. 458. I have complaint on 13th, 14th, 15th and so on, but in spite of my complained they have not refunded my money till date.

Now it is requested to look in to the matter, and resolve as soon as possible.

I had done the recharge of rs.85 via paytm and got this message
"rchrg of mrp rs 85 on 23/02/18 successful. Tlktime rcvd rs 0.93, gst rs 12.97, accessfee rs 71.10. Is it fair that i get rs. 0 talktime for recharge of rs.85?
This kind of service provided by vodafone, rather advertisement showing that fulltalk time is being given for rs 85, look into this matter.

Dear sir, i have a vodafone postpaid connection, since past 4 days whenever i am trying to make a call, 9 out of 10 times i am getting a beep sound instead of normal ring. The other person receives the call but i am unable to hear anything. No issues though with incoming calls & internet services. All other sim cards are working properly in the handset. I have already lodged the complaint at vodafone customer care but no action yet. This is very irritating situation as it is my official number & my work is getting affected because of this.

Hello sir, i'm levin, staying in kanyakumari district, tamil nadu. I've been using vodafone for more than a year and i love its services. But the only problem is that when i'm in my home there's no network coverage at all. Sometimes it shows only 1 or 2 points of coverage. But when i go to the first floor the network is normal and 4g data works fine. Is there any solution to this problem coz my room is in the ground floor and i use data a lot and also recharged for rs.347/- pack.

I've complained so many times to vodafone directly through twitter. Even though they responded to my feedback, they didn't seem to care enough about it. That's why i'm complaining here now. So please try to solve the problem asap.

Thank you!

Hi,

I am ur grumpiest consumer..
Vodaphone was offered me plan vodafone red shield of rs.499/-

On 18 feb my handset is not working properly.. I was immediately contact to ur customer care excutive they informed for claim u have to contact nearest vodaphone store.. Today i went to ur store nd got pathetic service.. They dont register my claim and informed me to send mail on vodafone care. [protected]@vodafone.com

Seriously!!! Its really hard work to serve service to customers?? Urs customer care agents and store representatives are not able to raise consumers claims?? They u guys hired them??? If they dont have writes!!

Please check and do needful
My mob is not working properly from 18 feb 2018 my details are
Imei number [protected]

Vodafone always provided me pathetic service... Always got poor service pls check my history i am regular and genuine customer o[censored]rs

Kindly register my claim nd give me resolution asap

Regards
Mr. Kadam

I have received an offer letter from some people after paying 1450. After that they asked me to make the payment around 5700 for laptop security deposit. But i asked questions instead of making payment. After that they have sent me training letter. Presently i have offer letter and training letter from vodafone. I would like to know whether it is true or not. How do i validate? I am attaching my offer letter and traning letter with this attachments.

I filed the complain towards pathetic service given by vodafone.

We are having 10 nos of vodafone.in our office premises there is network issues are there, so we ask them to keep booster here. They agreed to send us booster. After submitting all the documents since 5 months i am waiting for booster. Whenever i call ms. Nisha patel our relationship manager she always says our engineer will come next day with booster, 5 months passed but no one is turn up. Totally waste of time to keep chasing. Vodafone people doesnt bother to give proper service to the customer. I really don't understand how come such a big company afford their employee spoiled their reputation.

My number [protected] your sales given wrong commitment of data plan.
Please help to resolve the problem otherwise i will change the service.
They told me 40 gb per month but when i active the service showing 30 gb per month. Sales person name priya number [protected] i like your service but your sales person giving wrong commitment to customer.

I have been receiving all conflicting responses from vodafone regarding a plan change on[protected] and two other numbers in red together. So i contacted vodafone nodal and appellate via email more than a week back. There was no response. I followed it up around 3 times over email and also phone. They just do not bother to respond. Why do they have these email ids and details on their websites if they do not even have the courtesy to respond?

Hi

Relationship no/account # 61185922
Vodafone mobile no # [protected]

I have been coordinating with poornima shenoy from vodafone customer relations to cancel my connection and i have even sent a final mail with online transfer details as full and final settlement with vodafone relations (External) email id in cc but none bothered to revert or take action.
Now again iam getting reminders and if not resolved i have no option but to seek consumer court assistance of somebody's lethargy leading to mental harassment.

Regards

Mallikarjun
[protected]

Dear sir,

My vodafone no is [protected] yesterday my balance was deducted two time dt:22/02/18 even i recharged 458 unlimited plan when i try to comlaint to customer care then they also refuse to refund my ammount of deduction i want my balance back.

Date of deduction:22/02/2018
Ammount of deduction : 7-8 rs aprox
No of dedudction :[protected]
Contact no: [protected]

Hello my name is trinity i need some intelligent beings help please okay i brought a 30$ sim card and activated it online yesterday, it's the next day in the afternoon and it hasn't activated? I don't know if it's because i was transferring my previous phone number from telstra to my new vodafone sim card for my mobile? I can't contact vodafone or a help line as i have nothing to call from... Please help?