Volercars — no refund

Address:H.no 560 sector 15 part 1 Gurgaon, 122001

I am lalit saini and i had booked a car from volercar rental services in month of october and august.

August: 15 aug -18 aug. Total amount paid: rs. 8944. Refund amount of rs. 250 for not dropping vehicle at my address.

October: 16 oct - 20 oct. Total amount paid: rs. 10480. Refund amount rs. 2390 for security.

Both the amount has not been refunded till date and the tat of 15 days have been breached. Upon tat i should be getting interest of 6% per day.

Tamakda mukharjee from kolkata had assured me one week before i. E. November 7, 2019 that i will be getting the refund by this weekend, but still the same has not been credited to my account.

Deepak gupta told me november 16, 2019 that due to some technical issue, the refund could not be processed.

On octoberber 31, 2019 i was on call with one of your executive for more than half an hour and i had asked him to transfer the call to his manager but the same was not done.
Today as well i requested the same but it wasn't done as per my request. Everytime i get a reply that they are busy or not available.

On november 30, 2019, tamakda told that i will get the refund my eod but the same was not processed.

Today i got a mail from them stating that the refund will be process on or before december 14, 2019.

Kindly help to teach such people lesson and get my money back.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volercars
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    45
    Pending
    0
    Resolved
    1
    Volercars Phone
    +91 33 6635 6639
    +91 76 5787 6579
    Volercars Address
    1 A Ground Floor, Forest Lane, Ghitorni, New Delhi, Delhi, India - 110030
    View all Volercars contact information