Volercars — refund not initiated for the booking cancelled by the company

Address:	Bangalore, Karnataka
Website:	www.volercars.com

I had made a booking on 2nd oct and made payment of rs. 3628, but on the date of travel 7th oct the customer executive called and cancelled the booking and said the refund has been initiated and will take 10 to 15 days to process. I have tried to contact the customer support several times but they are not responding. I have not received the refund amount till date.