Volkswagen India — 3 clutch failures in 2 years | vw taigun | ignored escalations & forced payment

3 clutch failures in 2 years — under just 20, 000 km(90% Highway Riding). Volkswagen blames it on “overdriving”, a convenient and vague explanation. But I’ve driven a Maruti for years in the same conditions — never once faced a clutch issue.

And on top of this:

Paid 14, 000/- at PPS Motors, Tirupati for clutch repair. For the same issue, Apple Auto, Bangalore quoted me 32, 000/- — blatant overcharging.

The dongle never worked from day one — and even after 2 years, it remains unfixed

Forget these product concerns — let’s talk about basic customer courtesy.

Despite multiple emails, follow-ups, and escalations, no one from VW even acknowledged my actual queries. Their only response? “Pay and collect the car or you’ll be fined.”

So this is what Volkswagen India calls customer support and after-sales service?

Sharing experiences matters. If you’ve dealt with VW’s poor service, let’s compile them, post it here. It’s time brands like VW are held accountable for post-sale neglect.