Volkswagen India Complaints & Reviews

car rentals — about service n failure of replacement

To whom so ever concern this is to inform you that i have been holding a car bearing no KA-51 6379 which is been purchased in the year of 2008 n been complaining about the front head light problem with the each service and the people have been postponed with some are the other issue and finally the warranty period has been finished and now the company service people say that get it changed by paying the charges.


The major problem facing is that there is a small leakage in the hedlight of left side of fiesta the fog formation is going on.


there is no proper response for the complaint and also there is no proper service done.


We are feedup of been telling this service person from the beginning and still its not been this issue solved.



i kindly request you to look into it veru seriously


Regards

Chethan.K

March 22, 2011
From
Mr Rajesh Ahuja
906, Oberoi Park View, B Wing, Thakur Village, Kandivali East


To
Mr Altaf, Mobile Number [protected]
Volkswagen India
Mumbai

CC: Volkswagen International

Dear Sir,

Sub: Replacement of Volkswagen Passat by Recalling it
due to repeated Engine Failure
Ref : Complaint CL 5903

It gives us extreme pain to intimate the harrowing experienced by us in the last few months owing to repeated engine failure within 32 months from the time of buying the vehicle
Model : Passat
Colour : C White B Class : LMV
Vehicle Number : MH 02 BG 1365
Chasis Number : WVWD0834C48A00675
Engine Number : BKP 299214
Dealer Sold : GMS Motors P Ltd, (Presidential Cars) Mumbai
Location of Dealer : Worli Mumbai
Name of Purchaser : Rajesh Ahuja,
Date of Purchase : 23 June 2008
The above captioned vehicle has experienced lots of problems including en-route Engine Failure and the Engine failure is the second time in a row within the last 30 days.

For your information, first time the vehicle experienced engine failure on Mumbai Pune Express way on 21 Feb 2011 and the vehicle was toed down to your Pune Servicing Centre at Volkswagen Pune, Vidyut Motors P Ltd, Pune 411 005(Refer Job card Number[protected].

Due to non availability of Imported parts as per report of Dealer, it took M/s Volkswagen Pune, Vidyut Motors P ltd approximately 25 days to get the vehicle and handed over on 16 Mar 2011 (See the attachment of Dealers tax Invoice)

Again, with in a period of 5 days (five) days, second time vehicle has reported heavy Black smoke, with engine making very noisy with a complete break down on 22 Mar 2011 and again the vehicle was toed down to KSM Motors P Ltd, Nerul on 22 Mar 2011 who is also not in a position to identify the cause of the problem of Engine failure on the road.(see the attachment of Dealers Repair order sheet) Again, the Dealer has not able to give neither any date as to when he can repair the vehicle nor any assurance that after such repair that the vehicle would be reliable on ROAD for comfortable use.

We can not afford to have unreliability on road for paying hefty sum to get this vehicle for our use

From the inception time, the vehicle repeated complaints were made that the coolants & Gear oil were put up after every two days though there was no leakage from the car and no one including the service centre were not able to identify since the beginning o[censored]sing this vehicle though repeated complaints were made to the dealers including Down Town, Volkswagen (Shaman Cars P Ltd) Lalbagh, Mumbai

Above all, further horrifying experience is that while buying the vehicle that the undersigned was assured that the Volkswagen India Assistance is 24X7, Anytime, Anywhere highlighting the few of the following:
Travel and accommodation due to mobilization
Companions Travel assistance
Replacement of Car for upto 48hours (car rental included)
Transportation of Luggage and personal effects
To our surprise that Volkswagen Even charged for Road side assistance in their dealer bill of Vidyut Motors P Ltd Pune for a sum of Rs. 15594 vide Invoice Number March /4508/10-11 dated 16 Mar 2011.
Neither any replacement car was provided nor any such assistance above were extended as they were all only in the “Promises list of Volkswagen India” to customers both in website and at the time of buying vehicle.

The problem of engine failure has repeated with in five days from the date of replacing the crucial engine parts ( like Part Number 03G1300738 Pumb 4 numbers, Adapter, Screw Cheese HD, Rocker Bolt etc )clearly reflect that the vehicle has inherent manufacturing defects beyond the capacity of repair by ordinary prudence necessitating that the vehicle should be recalled for the manufacturing defect by providing us with a replacement of a NEW VEHICLE is the least is expected from Volkswagen to alleviate the mental and physical sufferings sustained by me as a customer after choosing such an impeccable quality assured German Excellence Vehicle.

For your information, the undersigned as a businessman along with my family is using Toyoto and SKODA vehicles which has never given any such problems atleast for first four to five years of purchasing vehicle and on the contrary, it is to my disappointment after coughing up a huge sum of money for this German Engineering Excellence vehicle Volkswagen was a sheer unpleasant experience


Look forward to your immediate assistance and confirm having registered this complaint with Mr. Noorul also on your India Helpline,[protected] as well spoken to Altaf, Head of Customer Care, Volkswagen India today

Thanking you in anticipation that you will replace with a new Passat Vehicle, failing which I have unfortunately no alternative except to take it to appropriate legal remedial measures including approaching the Consumer Redressal Forum, which hopefully you will not permit me to do so.

Yours faithfully



Rajesh T Ahuja
Mobile Number : [protected] / [protected]

Wrong Registration number plate fixed on car

Have been chasing the Frontier world Volkswagen Dealer in Gurgaon for replacing the wrong registration plate that they have fixed on my car but to no avail for the last three months. This is how Volkswagen Dealers behave after sales.

I am very much agree with Ram. Even same thing happened to me. I booked on 21st march. And the Dealer ELITE Motors, Bangalore is still continuing telling new new dates. For past 3 months the Manager shows me one excel sheet and gives a new date on which he fails to deliver and again tells a new date. I am really frustrated and surprised to know their attitude and behaviour towards customer. Even they don't bother to call me and upadte from their side. Every time I call them and enquire. This is really ridiculous act for a company like Volkswagen. If they want to progress well in India they have to really think twice to give dealership to dealer like ELITE MOTORS.

I have booked Polo Trendline (Petrol Variant) on 21st Marach through Elite Motors, Hosur Road and assured that I will be getting the vechicle by last week of April. When I called in the last week of April, I was told that there will be slight delay and i will be getting by 15th of May. Again they said some problem in assembling as the Gear Box and Engines are being imported but definitely you will get by June 1st. Finally I decided to go to the dealer directly. So I went to Elite Motors and spoke to Mr. Philips (Manager). He committed that there will be no further delay or extension and you will definitely get the vechicle by 30th June. Again last week I called him and he again told that - please have some patience for another 5 days. Since it is a matter of 5 days I didn't tell him anything and asked him to call me and update about this before 5th of July. Still I have not received any call or updates. This kind of response is not at all expected from a Auto giant Volkswagen at least. This is really irritating and frustrating. They have to seriously think to change this sort of attitude and response.

i am senthilnathan from arcot which is an vellore .i am one among the customer who booked vw polo diesel in abra motors chennai 25 march. my rep told i would get the car in june 1week .but till(9-aug) i didn't get the car.i am very much frustrated and i have even paid the full amount including accessories.i am very much unhappy with the service given whenever i enquired them.i didn't ask for the car before the date they commited then why the hell [censored] they are committing. whan they can't keep their word.is this is fair for an international brand company.i also heard that they are giving preference to the customer whoever give premium amount of 50000.totaly vw [censored]ing the indian customers.

I am Ramesh B. Sabhani from Mumbai. The above three remarks are very scary. I have booked a Comfortline version of the Volks Wagen POLO in the third week of July, with firm assurance from the lady sales rep.of VW Downtown Motors, Mumbai, that I can expect my car on or before Dassera ( 18 October 2010 ). The dealers take a Rs. 50 thousand booking amount which the purchaser pays up without giving a second thought. He gets no interest on this amount and if he recieves no interest or concern from the dealer he is bound to loose his cool like these gentlemen. Having travelled to West Germany myself and being familiar with the more than perfect and punctual approach towards business ethics, I hope VW does not disappoint me in making me go through what these gentlemen are sore about. Not just me but even my children who are anxious and looking forward to this fantastic gift this Dassera. Volks Wagen - are you listening.? Dont let us down. PLEASE...

If at all this advice reaches, I would to highlight the fact that these days it is very common to see that the front/rear logos of all the brands of cars are being yanked out and stolen while they are parked on the roads. This happens in broad daylight too and it has been happening for the past two years and increasing in number by the day. It is very surprising that the car manufacturers have not taken preventive measures in ensuring that these logos are fixed in a more secure manner and are not pilfered. I would atleast like to draw the attention of VW that it is for the image of the brand VW to fix these VW logos on a permanent manner so that the car continues to be identified as a VW car from a long distance, as it is being done because of the large size of their existing logos. I was shocked to see a logo flicked from a brand new black POLO just a few days after it may have been delivered. I hope you are listening - VW..

me to in same boat dealer of chandigarh extending date beyond assured delivery date promised. manufacturers dont respond to complaint and mails.sorry state of affairs at VW india. booked on 8-5-10 still waiting no response from dealer its already 18 weeks as told 14-18 weeks by dealer .
kulvir

I, v divij have booked a polo diesel trendline white car in hyderabad in ORION MOTORS, HYDERABAD, on 23ed april 2010 by paying 50000Rs as advance and my receit number is 1180.your dealer commited to deliver vehicle on 24th may but till today there is no responce from ur dealer.its almost 6 months im waiting for ur vehicle after paying advance.when ever i call they say that "allocation is not done".kindly respond to the issue and attend to customer complaint.reputation of company will be damaged if dealer is not cooperative.look into matter and delivery vehicle soon.i[censored] could not delivery kindly return my money back.

Hi all,

I have been waiting for four months since i booked in july 15th. I think the company itself asked the dealers to say anything to make the customers book the car so to see the demand. other wise it is too much to say that i will be getting my car in 57 days and making me to wait for 122 days and still no hope of getting my cary any soon. I was excited to book my VW at very first time. But totally frustrated about the company that VW are not real VW in india. ...if the VW cant deliver the promise at very initial I dont think that the promise about the quality and other stuffs will also be good..I am planning to go for the CAR company that really deliver the promise and so reliabel...i dropped my crase about VW atleast in india...


Frustratingly,
Barath,
[protected]

It's the same in Mumbai. Horrible customer service and you never get a straight, truthful answer from the Sales or Service people.
i totally agree w these complaints. the dealership is CRAP and so is their workshop in Lalbaug. i booked my car in july and got delivery in the WORSE possible manner in Oct. the whole entire time of waiting for the car, i had to call them to get a status which in my opinion should be the other way around. Co calls customer! i was actually in tears while getting the car because it was not only dirty but filthy on the inside as well. upon asking our sales rep, Ayesha, all i got was a stupid smile and told to be calm. how are you going to tell me that the car is brand new when there is filth in the front and back of my car. i asked to speak to the Mgr, who was also completely USELESS as well. i want to know that when you are putting a deposit to a company like VW why is there NO sense of customer service. we are paying for the car and it is their JOB to provide us the service. most disgusting experience of buying a car at Shaman! if you can avoid it, you should just to save yourself from the HELL i have been through. and the workshop is NO better. when you ask for your car to be done at 6 pm, they give you a bunch of crap about the delay (2 hrs to wash your car madam-WHY??? its a Polo not a truck) and finally give the car at 7 pm!!! 1 hour to just get your car back from the workshop. something really has to be done because this is not how you should be treating your customers. JUST ABSOLUTELY RIDICULOUS!!!

Gentlemen,

Firstly, my apologies for a lengthy comment but do bear with me...

I am 28 and was naturally enthusiastic as a first time car buyer. Being very tight on my budget, I invested several months of research into every small car available at that time. Finally, I booked the VW Polo Trendline 1.2 L Petrol on 31st December 2010.

In comparison to other small cars (base models) this car costs significantly more. So it is safe to say that it is a 'premium product'. When one buys a premium product, whether it is a pen or a car, the first thing you expect is customer service. And this is what was non-existent at the VW Downtown Showroom in Mumbai.

On the day of booking my car, I was assured of delivery within 3 months (maximum). The sales executive was insistent that the car would arrive well BEFORE three months but to be safe he was saying 3 months. I agreed to this 3 month term and and promptly booked the car falling for his sales pitch and paying a Rs.50, 000 as a booking fee. This was at a time when every other car was available for delivery either immediately or in less than 1 month. As noted by a gentleman above: no interest is paid to the customer for this booking amount.

I heard that car dealerships are notorious for not sticking to their commitment but I would've never even dreamed that a company of the stature of VW would come under that blanket. 1 month later (end Jan 2011) I called to check on the status of the car. I was told that It would arrive by 2nd week of Feb. I was pleasantly surprised that it was going to be delivered earlier than committed. But no, week after week since then, there was some excuse other the other about 'production problems' or some other issues that the customers do not need to know - it is simply not my problem as a paying customer. I never thought I would have to make so many calls to the dealership.

The date committed to me was 31st March (as per their 3 month waiting period). In those months, I never received a single call even once from the sales executive or anyone from VW to update me on the status of the car. Not once.

Every time it was me that had to call - and 9 of 10 times the sales executive was either 'not available' or 'gone for a test drive' or some lame excuse like that. I was never called back. And even when I get through to him I was only assured of further delay.

By beginning of March, I realised exactly what was going on. It was simple dilly-dallying and I knew that I could no longer believe anything this sales executive was saying. So I called the Sales Head of VW Downtown showroom in hopes of a resolution who turned out to be even better - he told me the car which was supposed to be delivered to me by end March would not be available to me until mid May! This made the waiting period a colossal 5 and a half months long! He said there was no way that I could get the car before that and simply ruled it out.

Though he was quite a sweet talker and almost managed to convince me, I had had enough - I immediately went to the VW website, found out the number of the VW corporate office and called them right away. I talked to a senior sales department person whose designation I'm not fully clear about. I explained the entire series of events to her and gave her all the details: booking date, receipt number, etc.

Within 2 days I received a call from VW Downtown saying my car has arrived to the showroom. I am going to take delivery of my car in a day or two (before the 3 month period is over) So wish me luck.

My story mirrors the ones of so many frustrated and helpless customers who have written on this forum. I request them to contact Ms. Poonam Karnik - on +[protected]Ext. 7062).

Registered Company Address:
Volkswagen Group Sales India Private Limited
3, North Avenue, Level 4, Maker Maxity,
Bandra Kurla Complex, Bandra (East),
Mumbai- 400 051
India.
Phone: +[protected]
Fax: +[protected]

If you look at their website, VW have not exactly made it easy to find their address and phone numbers. A shame, if VW want to remain in India for the long run they better get their act together. Customers are fickle and it does not take them long to change loyalties. If you serve them fairly and with dedication, they remain with you for generations. I hope VW can take a cue from my negative experience and that of so many others and clamp down on these dealerships if they want to retain a positive brand image

Moral of the story: car dealership sales team are not to be trusted at all. All they care about is to sell a car and make their commission - it does not matter to them if it is a VW or Tata or Nissan.

If you want results, you have to talk to VW directly - the ones that actually care for their brand and brand image. They are the ones that will make it happen.

Hi

Just want to share my personal experience with Volkswagen Delhi West (World Class Automobiles Pvt Ltd)
Address:68/3, Near Moti Nagar, Najafgarh Road, Moti Nagar, New Delhi.,
New Delhi, Delhi, 110015.

I have a POLO which I purchased in August 19th 2010 earlier there was some issue with the alignment the car was moving towards left. I called the advisor and he asked me to walk down the service station and he will get it checked. Same day I have to go to Chandigarh. Once I reached the service station and I asked for the same advisor at the reception the reply I got was he is busy and will be here within 15 -20 minutes however no one turned up for 30 -35 minutes I asked for the same advisor as well as called the same advisor he said he is with a customer and have one in queue. After 1 hour and 20 minutes he turned up look at the car and said he will be right back and was back in approximately 40 -45 minutes by that time I already spent almost two hours just waiting for someone to tell what the issue is. He took 20 -25 minutes just to open a job sheet I asked for a manager/supervisor the only reply I got that there is no one if we have any issue we can either speak with Sachin/Jaspreet. The incident I mentioned above happened two months back.

I was in Dehradun for last three day while on the way I small stone from the roadside hit the windscreen on the right top corner and there was a small scratch on the screen. The crack took over the entire screen in two days. I called an advisor name HARI OM and he told me that it will take 3 days and I have to left the car at the service station. Once I came back to Delhi I called HARI OM on Monday morning he asked me to walk down to the showroom I asked for the same advisor at the reception I had to wait for 15 -20 minutes as he was with a customer. I called the same advisor three times and the reply I got was he was with a customer and have other customer waiting in the queue. I asked for any other person who plays the same role he said he is also busy with a customer, simply shows a bad after sales service. They only listen to you till the time you have not purchased the vehicle. This is just one example. I got a call to collect the RC as its already November it’s been almost three months and the reply is there was some issues with the printing of DL 4C NA _ _ _ _ _ series. As per the concerned person at the showroom and once I called the guy who called me said once he checked the RC was there they might have sent the RC back. This is the second example of bad customer service. This time to change the windscreen and as there was some issue with the clutch paddle just to open the job sheet it took almost 3 hours. I called HARI OM multiple time and he never turned up or called me. Later on Jatinder kumar was the one who walked up to me to check if I have some issue with my car or if I was waiting for someone. I really appreciate him as first of all he apologized for the inconvenience and helped me with the issue. Till that time I was pissed with the service and called [protected] and launched a complaint. The only call center they have in Mumbai they don’t have any on phone escalation. She asked for the entire issue and said I will receive a call within 48 hours which I never expected for VOLKSWAGEN GROUP. The call was escalated to someone once I mentioned that I will put a blog on Google and Twitter. Someone called me next day in the morning after telling him the entire story that it’s the same story every time. They don’t have the setup in place the reply I got was two of the service station have closed so they have the entire work load and they are running short of people. I asked for the corporate number/email id he said the call center it the highest authority to whom the issue was already escalated. He asked me to come is personal and said will check with the staff.

In other works if we talk about the product or the services. The product is not good nor the services. Now the first service is at 15000KMs / 1 year which one is early. I’m sure if the car will be on road I will face some issue and I’m prepared myself for the worst services in future. If we talk about the ground clearance in this segment the ground clearance for POLO is 168 mm comparing with SWIFT 170 mm JAZZ 160 mm FIGO 168 mm I10 165 mm RITZ 170 mm. My recommendation is SWIFT over POLO.

Will try to escalate it to the next level. Still searching for the big shots for VOLKSWAGEN GROUP.

Kshitij

THE VW CC mail is uselees i guess, i send mail and no response for 3days.. even small car maker in india respond faster.. may be thats VW style!

purchasing a vw car became my worst experience ever, , details r as below.
date of bill[protected]

--> insurance actual-as per policy is Rs. 14008 while charged Rs. 14451.

-->accesories costing Rs.7800 charged Rs. 8491. dat to of third class quality..
--> I hvnt received d bill for accessories yet.
whn i personally visitd 2 shwrum, , no 1 ws bothrd 2 listen my problem.

Mr. Jayesh(Sales Manger) ignores d customer aft sellin d car as if he met d customer 4 d 1st time.
4 d prob stated above i visited d shwrum minimun 3 tims n calld Mr Jayesh n Mr. Hasmukh (sales managers) n Mr. Niraj (Accounts dept) minimum 10 to 15 times bt no solutioin till date..
plz luk in to d matr as soon as poss. 2 continue future relations vid me n othr wud b references..

HI,

I HAD BOOKED VENTO HILINE DESEL FROM RAJKOT SHOWROOM,
AT THE TIME OF BOOKING I GIVEN 50, 000/-RS.
AFTER 20 DAYS OF BOOKING SALES MANAGER FORCE ME TO PAY SOME MORE(ON PRISE OR UNDER TABLE INCOME).
ALSO TOLD IF I WILL NOT PAY THEN I HAVE TO WAIT TILL 6 MONTHS.

FOR THIS ISSUE I ALREADY COMPLAINT TO CUSTOMER CARE AS WELL AS MAILED ON SUCH EMAIL ID.

TILL TODAY I HAD NOT ANY GENERAL MANAGER OR PUBLIC RELATION OFFICER NO... I TRIED IT TO GET BUT I COULD NOT GET IT...


ADVISE TO ALL PLEASE DONT BUY OTHERWISE CALL THE GOVERNMENT REGULATORY BODY.

Hi,

I am Piyush Jain Advocate, the instant grievance is against the Volkswagen Dealer Frontier Motors Pvt Ltd at Jabalpur (M.P) the only authorized showroom in this region. It is when we planned to buy a new small segment car, as we were having a Maruti 800 and decided to exchange the same with the new one. The Volkswagen sales team approached us and assured us to exchange the old vechile also, thereafter I decided to buy a Polo baseline model and I purchased and took the delivery on occasion of "DHANTERAS".On the very next day I delivered the possession of my Maruti 800 to the Frontier Motors and after few days they told me that the said vechile has been sold to one third guy hence they need the original papers in good faith to complete the documentation earlier, I delivered the same it to the sales people, it is till date the Dealer failed to supply me any documents which reflects that the Vechile is in his possession and not mine, moreover the said vechile is roaming all over the city which has been noticed by me & other people known to me. It is surprising to see the Dealers staff behavior that they promised that we want to build a long relationship and it is after only one month past that, they are avoiding my call and the sales people who were like bees behind me are not even ready to call me and inform the current status and complete the paper work. Needs a immediate attention on my complaint with appropriate action.

Rgds

I purchased a polo car from thane Volkswagen showroom in the month of July 2011 after waiting for four months.
In the month of December the car stopped all of sudden while driving. Reported to their service centre and they took the car for repair work at thane. They told me to do a general checkup by paying rs 3000 . After a day car was delivered to me. After two days the same problem occurred. Again the car toed to their work shop. Kept the car for two days and told me that car is perfectly okay. Took delivery. However the car stopped as it is on the way. Again the car toed. Neither the dealer nor the compliant department took a serious view on this and facing lot if problem. I tried to reach higher officials but nobody give the phone number. This is ridiculous the service is poor

I purchaged new polo highline on 16 feb 2012 . its headlights not working well.that is whyi went to the I went to the polo service station rohtak (haryana).after showing the headlights two time in the agency .it was as it is .mostly I drive at night that why I was phase difficultys to drive at night .please change my polo car headlights. mob no. [protected]

Hello Sir,
I have given my vehicle AP 09 CF 3569 for 30000 service on 7th July 12 ., Time In 9:57:47AM They have mentioned that sump problem., and they had given estimation for sump roughly 20 to30 thousand and as on they have not given my vehicle delivered ., its has been almost 2months since my vehicle is with you and and now yoUr Volkswagen workshop A div of PPS MOTORS PVT LTD ..!!
FINALLY what the answer is from yoUr side is we dnt have any spares so we can't make Ur car ready this is what yoUr service people say and they don't have work mechanics .,
DETAILS ;
one is Mr srinivas cell no [protected] he is least bored about the customers
And other fellow is Mr mUrthy Manger cell no [protected] he always say some carp and dnt even attend the customer calls are zero response ., and after 1month i got a call saying that vehicle is started and estimated cost is 1lakh i have told to make it ready ., finally they have called me on August 21 as I am out of station I have told I will take it with in 2days so i will come and collect it ., and now again vehicle is having some problem we can't make it delivery by this time, i[censored] want u can take yoUr vehicle and go this is what Ur work shop people say being a biggest delar in Hyderabad saying this kind of words ashamed of VOLKSWAGEN ...!! I gonna take a serious action about this ..!!!

Are you people paying Caculo's (Goa) to kill Volkswagen Brand!! If you are not the competition may be...

Hi!

I guess when Volkswagen came to India they got accustomed to the 'CHALTA HAI' attitude... I won't be surprised if they change there 'DAS Auto' with 'Chalta Hai' in the coming years or I wonder if that's what it really means in German!

I was asked to replace my Brake Pads while in Bangalore by a service adviser there, which I did (I was traveling, my car is bought in Goa). On returning back to Goa I went for my 1st service and told the service adviser about what had happened, also told him that there may still be a problem with my brakes. After getting my car back from servicing, within 4-5 weeks the brake problem escalated and my whole car would shake vigorously (shudder) when ever I applied brakes especially above the speed of 80kmph. I called up the service station in Goa, first they told me they can't accept my Car but then I insisted to at least to speak to the service adviser they gave me his number.

Now the funny part... On calling this guy he remembers my cars brake problem and tells me he cannot do anything as the break Pad was replaced in Bangalore Volkswagen service center and I will have to take my car back to Bangalore to get it rectified... (I still want to laugh, sadly its my brake's)

I told him that I am going to report this and I did (my concern number CAL20417 Dated: 12/06/2012), but till today nothing has been done, I am now trying to find out if any other service center can rectify this (I know Skoda uses similar parts, or if the brake rotor which I am told can be taken to a lathe, may be the Maruti service center here might tell me where to take it).

End of the day I feel I bought a good car but I have to be a Car mechanic to keep it. I was told by someone that since one person holds the Volkswagen & some other brands for whole of Goa this is what you should have expected. Unfortunately they are considered the best brands of Cars in the market today by many after Maruti (I still love my Red Polo, its a beauty).

I don't know what to ask Volkswagen, I am frustrated but more over I am sad...

Hello Sir/ Madam,

I am not getting response from anywhere...not from customer care and not from dealer.

"I have purchased VW POLO Highline diesel from @ Global Gallarie Motors Pvt. Ltd., Maharashtra, Thane.

When I went for the delivery on 8/11/2012 morning I checked the car and it's fine. After that agent told me that regestration paper is not ready so come in evening for deliver.

I again went in evening and took the deliver of my car, but at that time I didn't check my car.

After couple of days I noticed that spare wheel is not there and for that I already call the dealer couple of times but didn't get satisfactory answer, and then I looged my complained to customer care on 26/11/2012.

I have received a message on my mobile number [protected] saying that "You will be hearing from our authorizsed dealer Volkswagen Thane within 24 hours...BUT DIDN'T RECEIVE ANY CALL FROM THE DEALER.

I may go to legal procedure if I will not get any satisfactorey answer."

Can you please help me to resolve this.

volkswagen is only big in name not in service very poor third class service i have experianced

I do agree with you. I also had similare experience in Pune. I went Vidyut Motors Pvt. Ltd in Pune. They think that Clients as . There sales persons are Best. Salesperson Poonam was so rude. But I do not have any other option in Pune. God only knows what will happened to after sale services of car.

completely agree shaman is horrible, i had booked my car on may 7th, 2010. today is 17th spet, 2010. i was to recieve my car today but when i went to the showroom they kept tellin me 20mins, 10mins more since the car according to their saying was coming from their sweri workshop, i waited 2hours till i lost it said wht i had to fired the sales team and the manager and just left. Even maruti gives a better customer experience, at shaman dealership of VW, im ashamed of saying a german comapny as well reputed as VW all over the world, this third grade service. I wasnt offered a glass of water, and my saleswomen Ms. Ayesha, had no communication skills and couldnt even talk proper english. Disgusting absolutely disgusting. If there is some way of contacting the Head of Volkswagen i would go to any level to do so. I have refused to take delivery today and will sue shaman and VW for giving such people their dealership in consumers court and take extra action if you'll know what i mean ;)

i totally agree w these complaints. the dealership is CRAP and so is their workshop in Lalbaug. i booked my car in july and got delivery in the WORSE possible manner in Oct. the whole entire time of waiting for the car, i had to call them to get a status which in my opinion should be the other way around. Co calls customer! i was actually in tears while getting the car because it was not only dirty but filthy on the inside as well. upon asking our sales rep, Ayesha, all i got was a stupid smile and told to be calm. how are you going to tell me that the car is brand new when there is filth in the front and back of my car. i asked to speak to the Mgr, who was also completely USELESS as well. i want to know that when you are putting a deposit to a company like VW why is there NO sense of customer service. we are paying for the car and it is their JOB to provide us the service. most disgusting experience of buying a car at Shaman! if you can avoid it, you should just to save yourself from the HELL i have been through. and the workshop is NO better. when you ask for your car to be done at 6 pm, they give you a bunch of crap about the delay (2 hrs to wash your car madam-WHY??? its a Polo not a truck) and finally give the car at 7 pm!!! 1 hour to just get your car back from the workshop. something really has to be done because this is not how you should be treating your customers. JUST ABSOLUTELY RIDICULOUS!!!

Gentlemen,

Firstly, my apologies for a lengthy comment but do bear with me...

I am 28 and was naturally enthusiastic as a first time car buyer. Being very tight on my budget, I invested several months of research into every small car available at that time. Finally, I booked the VW Polo Trendline 1.2 L Petrol on 31st December 2010.

In comparison to other small cars (base models) this car costs significantly more. So it is safe to say that it is a 'premium product'. When one buys a premium product, whether it is a pen or a car, the first thing you expect is customer service. And this is what was non-existent at the VW Downtown Showroom in Mumbai.

On the day of booking my car, I was assured of delivery within 3 months (maximum). The sales executive was insistent that the car would arrive well BEFORE three months but to be safe he was saying 3 months. I agreed to this 3 month term and and promptly booked the car falling for his sales pitch and paying a Rs.50, 000 as a booking fee. This was at a time when every other car was available for delivery either immediately or in less than 1 month. As noted by a gentleman above: no interest is paid to the customer for this booking amount.

I heard that car dealerships are notorious for not sticking to their commitment but I would've never even dreamed that a company of the stature of VW would come under that blanket. 1 month later (end Jan 2011) I called to check on the status of the car. I was told that It would arrive by 2nd week of Feb. I was pleasantly surprised that it was going to be delivered earlier than committed. But no, week after week since then, there was some excuse other the other about 'production problems' or some other issues that the customers do not need to know - it is simply not my problem as a paying customer. I never thought I would have to make so many calls to the dealership.

The date committed to me was 31st March (as per their 3 month waiting period). In those months, I never received a single call even once from the sales executive or anyone from VW to update me on the status of the car. Not once.

Every time it was me that had to call - and 9 of 10 times the sales executive was either 'not available' or 'gone for a test drive' or some lame excuse like that. I was never called back. And even when I get through to him I was only assured of further delay.

By beginning of March, I realised exactly what was going on. It was simple dilly-dallying and I knew that I could no longer believe anything this sales executive was saying. So I called the Sales Head of VW Downtown showroom in hopes of a resolution who turned out to be even better - he told me the car which was supposed to be delivered to me by end March would not be available to me until mid May! This made the waiting period a colossal 5 and a half months long! He said there was no way that I could get the car before that and simply ruled it out.

Though he was quite a sweet talker and almost managed to convince me, I had had enough - I immediately went to the VW website, found out the number of the VW corporate office and called them right away. I talked to a senior sales department person whose designation I'm not fully clear about. I explained the entire series of events to her and gave her all the details: booking date, receipt number, etc.

Within 2 days I received a call from VW Downtown saying my car has arrived to the showroom. I am going to take delivery of my car in a day or two (before the 3 month period is over) So wish me luck.

My story mirrors the ones of so many frustrated and helpless customers who have written on this forum. I request them to contact Ms. Poonam Karnik - on +[protected]Ext. 7062).

Registered Company Address:
Volkswagen Group Sales India Private Limited
3, North Avenue, Level 4, Maker Maxity,
Bandra Kurla Complex, Bandra (East),
Mumbai- 400 051
India.
Phone: +[protected]
Fax: +[protected]

If you look at their website, VW have not exactly made it easy to find their address and phone numbers. A shame, if VW want to remain in India for the long run they better get their act together. Customers are fickle and it does not take them long to change loyalties. If you serve them fairly and with dedication, they remain with you for generations. I hope VW can take a cue from my negative experience and that of so many others and clamp down on these dealerships if they want to retain a positive brand image

Moral of the story: car dealership sales team are not to be trusted at all. All they care about is to sell a car and make their commission - it does not matter to them if it is a VW or Tata or Nissan.

If you want results, you have to talk to VW directly - the ones that actually care for their brand and brand image. They are the ones that will make it happen.

North East Dist Pvt Ltd — Delayed delivery

I have recieved credit card statement for the month of February 2010 on 26.02.2010 and the due date for the same was on the same day, when requested to ICICI, I was informed that the same have being delivered on 18.02.2010, on request they send me photocopy of the POD which is fabricated and does not carry my signature. this was informed to ICICI but they go as per what they have send me. this is very shameful on the part of Sgma Couriers as well as ICICI.

Dear Jawer,

We regret the inconvenience caused.

Please write to us with your contact details and account number at [protected]@icicibank.com (Subject line: UID 270742). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

I have booked the polo from Elite motors, Bangalore and was agreed to be delivered in the month of April. But now they have backed off from the date and the new tentative date is in the month of June. A delay of 2 months and a total wait of 4 months... :-)

I have a mixed view on this and at the same time getting concerned for the delivery of my own VW Polo. I booked mine in Delhi after having done the round of the few dealers available and selected the least worse of the lot. Most of the dealers had an 'attitude' of an elephant.
Finally I booked on 4th April with a stated waiting time of 75-90 days. So technically should get it sometime mid of june to end of june.
Unfortunately I am not getting any input on the delivery dates as I call the Dealer.
My problem is that I would be disposing off my current vehicle as I recieve the Polo, the insurance and loan on the previous car is getting over in mid-june. I was hoping that I get a one week overlap such that I can save on paying insurance on 2 cars. Plus other problems of parking at my residence.
There is no information from the company regarding delivery and steps taken to fasten the delivery. That is a little disappointing.

i never expected this from vw...i have booked the polo highline(black)(vw showroom in palace cross road bangalore)and the dealership claims that not even 1 black highline was delivered by the company till now..n vw only deliveres 3 highline models a month to each dealer...this is not right vw ..i[censored] dont speed things up then der is danger lurking in the future for u guys..hope atleast one of the vw ppl hav read this

Dear Sir,

I would like to inform you that I have booked one Polo- Highline - Candy White colour by paying advance of Rs.50, 000/- vide cheque no. 612236 dated 22.3.2010 drawn on HDFC Bank with Bhasin Motors, New Delhi and received Receipt No.BC00159 dt.23.3.2010.

I request you to kindly confirm when the car will be delivered as I am not getting satisfactory reply from them.


Regards


A Bansal
Mobile: [protected]

For me the waiting period is 6 months. From mid March to Sep.
I believe it is the issue of Volks wagon not able to come up with delivery .
The dealers also have an attitude problem.

VW it seems has learnt initially itself on how to deal with Indian customers.
It is another crap company I believe

bought polo, after a delay of 3 months,
have petrol version
average is very poor
10.5 kmpl
don, t know what to do
any buyers call [protected]

Cancel your booking at wait for Etios...:)...Q promise...

This is to inform you that I have purchased a brand new Polo car from your Delhi South showroom on 29th June 2010 with a registration no. DL-7 CK 5598. Within a week the car started giving trouble. I have taken the car to your Delhi South Showroom. They said that the service happens at the workshop at Mathura Road. When I reached there I saw a workshop of Bhasin Motors-Mahindra car workshop. Then again I went back to the showroom and they said that they don't have their own workshop and directed me to Delhi West workshop. Initially the front driver side door power window was not working at times. They could correct the same and found the people at Delhi West very co-operative.

After a month the car started shivering at the idling condition. And many at a time the car stops while driving with a heavy vibration. This time again I took the car to the Delhi West workshop and they said that they can't find the problem. I gave the car for a day to them and next day they informed that engine head has to be changed and will check during the trial run. They have given the information to Pune and the parts will come in fifteen days. I want to know that a brand new Volkswagen car owner has to go thru this kind of troubles better I could have bought a Maruti at a lower price and immediate delivery.

I think that the Bhasin Motors has given me their trial car. Your phone no. and email id has been given by Bhasin Motors people and told me to write to you. And they are talking about repairing the engine and I will never accept an engine repaired car. At your discretion I want you to direct the Bhasin Motors to give me a new car at the earliest. Every time I sit in the car I feel like calling the media people and expose my experience to the public. If I don't get a favourable reply by tomorrow evening I will have to the public, for this has left me utmost tension.

Regards,

PRAVEEN KK
[protected]

DEAR SIR,

VEHICLE DETAILS

NUMBER =WVWJ10606BT007433

DELIVERY DATE =21/09/2010.




I TAKEN POLO DIESEL COMFORT LINE CAR LAST WEEK I VERY MUCH EXECPETED VOL KSWAGEN
BRAND BUT THIS CAR PERFORMANCE ISVERY MUCH POOR I THINK TATA INDICA CAR WORTH RS3, 50, 000 IS BETTER THAN THIS HOW CAN SATISFY US THIS IS CHEATING CUSTOMER IN INDIAN MARKET.WORST CAR I HAVE NEVER SEEN IN MY LIFE EARLY I HAVE I20 CAR AND, SWIFT BOTH ARE BETTER THAN THIS.



P.SREEDEVI,
W/O PIDATHALA RAMI REDDY,
8/493 RAYALASEEMA DIESEL WORKS,
KADAPA,

same here all, these dealers are ruining VW reputation. I believe the company should take some immediate action to resolve all our problems. All dealers are doing the same, promising and then delaying, they all show attitude...its like..."mat lo...mere baap ka kya jaata hai..." I would hate to see a german company fail in India because of such a poor and weak distribution channel.

I would love to share my experience, , , but you all know its the same, undelivered vehicle and frustrated minds.

I would suggest VW to put down some hotline no. where a person could call and resolve their issue. that ways the company would be able to build up a nice PR(Public relation). Else there is no scope.

Thanks!

I agree about the poor service of Volkwagen South (Bhasin Motors). I booked a VW Polo comfortline in April 2010 and was told the waiting was 3 months. I finally got delivery on 25th November 2010. In between, absolutely no-one from the showroom would communicate the status. They were too cocky. Finally when the car was delivered I was told the showroom has no accecessories and the registration number will take a week. i requested for a number adding up to either 1 or 5 which the sales assistant Hemant agreed to follow up. Imagine my utter horror, when I was prefunctorily informed that I have a number I did not want and now I have to live with it and could just go to hell.

There is a total absence of any concept of customer service at Bhasin Motors New Delhi-Volkswagen South. Anyone doing any transaction with them is doing so at their own risk-do not expect any service from them. I hope Volkwagen India Ltd does see this comment and take severe action against this dealer.
Dr Shiv Dhawan

I have booked one at EVM motors ernakulam. The date they promised has passed which was the 3rd week of december 2010.

I am drafting a mail to the WV CEO trying to get an explanation as to why this delay. I work in a company which manufactures things and I know that it is possible to give a definitive date of delivery once a order is booked.

If not the company is cheating people by talking money and saying it is booked. Or in other words the company is instructing its dealers to take the booking knowing very well that it will not be able to deliver on its promises.

There is definitely a legitimate cosumer forum issue here.

John Thaliath
[protected]

I also got the car delivery after 5 months of booking. So I agree with you that they are not keeping their words (we will deliver in 1 month).

This is regarding the another issue found in VW Polo car. The VW car logo's can be stollen easily (with in 5 min). When I approach to delear in Pune for this issue he said there are so many complants we have. But they are not getting proper response from VW.

If we go to purchase VW logo, it costs about 9000/- RS.(for front side + back side Logo)

I think people are buying this car because of their name (VW) but I didn't saw that quality in the car when I heard my car's logo was stollen in 5 min and there no single scratch on the car.

Hi All

I purchased polo in Mar2010. Since then it broke down 2 times.

On very first day while going home from showroom it stopped in the middle of the road. Service people told it is minor issue and they took 3 days to fix that issue. In fact issue was not minor, they replaced fuel pump of brand new car.

Today also my car is at workshop due to engine noise. They replaced the petrol filter, it had added two more noises in my car. They informed me that idler bearing has the issue and need to replace, since last 3 days my car is at workshop without any progress on the fixing of the issue, everytime I call they give one or the other reasons. Service Advisor is not reachable.

I am kind of frustrated with the brand. VW cheated me. I am thinking to go to consumer court. If anybody has done this already, please let me know the process.

Regards
Dharamraj Rathod
[protected]

Gentlemen,

Firstly, my apologies for a lengthy comment but do bear with me...

I am 28 and was naturally enthusiastic as a first time car buyer. Being very tight on my budget, I invested several months of research into every small car available at that time. Finally, I booked the VW Polo Trendline 1.2 L Petrol on 31st December 2010.

In comparison to other small cars (base models) this car costs significantly more. So it is safe to say that it is a 'premium product'. When one buys a premium product, whether it is a pen or a car, the first thing you expect is customer service. And this is what was non-existent at the VW Downtown Showroom in Mumbai.

On the day of booking my car, I was assured of delivery within 3 months (maximum). The sales executive was insistent that the car would arrive well BEFORE three months but to be safe he was saying 3 months. I agreed to this 3 month term and and promptly booked the car falling for his sales pitch and paying a Rs.50, 000 as a booking fee. This was at a time when every other car was available for delivery either immediately or in less than 1 month. Note no interest is paid to the customer for this booking amount.

I heard that car dealerships are notorious for not sticking to their commitment but I would've never even dreamed that a company of the stature of VW would come under that blanket. 1 month later (end Jan 2011) I called to check on the status of the car. I was told that It would arrive by 2nd week of Feb. I was pleasantly surprised that it was going to be delivered earlier than committed. But no, week after week since then, there was some excuse other the other about 'production problems' or some other issues that the customers do not need to know - it is simply not my problem as a paying customer. I never thought I would have to make so many calls to the dealership of VW!

The date committed to me was 31st March (as per their 3 month waiting period). In the interim months, I never received a single call even once from the sales executive or anyone from VW to update me on the status of the car. Not once.

Every time it was me that had to call - and 9 of 10 times the sales executive was either 'not available' or 'gone for a test drive' or some lame excuse like that. I was never called back. And even when I get through to him I was only assured of further delay.

By beginning of March, I realised exactly what was going on. It was simple dilly-dallying and I knew that I could no longer believe anything this sales executive was saying. So I called the Sales Head of VW Downtown showroom in hopes of a resolution who turned out to be even better - he told me the car which was supposed to be delivered to me by end March would not be available to me until mid May! This made the waiting period a colossal 5 and a half months long! He said there was no way that I could get the car before that and simply ruled it out.

Though he was quite a sweet talker and almost managed to convince me, I had had enough - I immediately went to the VW website, found out the number of the VW corporate office and called them right away. I talked to a senior sales department person whose designation I'm not fully clear about. I explained the entire series of events to her and gave her all the details: booking date, receipt number, etc.

Within 2 days, I received a call from VW Downtown saying my car has arrived to the showroom. I am going to take delivery of my car in a day or two (before the original 3 month period is over) So wish me luck.

My story mirrors the ones of so many frustrated and helpless customers who have written on this forum. I request them to contact Ms. Poonam Karnik - on +[protected]Ext. 7062).

Registered Company Address:
Volkswagen Group Sales India Private Limited
3, North Avenue, Level 4, Maker Maxity,
Bandra Kurla Complex, Bandra (East),
Mumbai- 400 051
India.
Phone: +[protected]
Fax: +[protected]

If you look at their website, VW have not exactly made it easy to find their address and phone numbers. A shame, if VW want to remain in India for the long run they better get their act together. Customers are fickle and it does not take them long to change loyalties. If you serve them fairly and with dedication, they remain with you for generations. I hope VW can take a cue from my negative experience and that of so many others and clamp down on these dealerships if they want to retain a positive brand image

Moral of the story: car dealership sales team are not to be trusted at all. All they care about is to sell a car and make their commission - it does not matter to them if it is a VW or Tata or Nissan.

If you want results, you have to talk to VW directly - the ones that actually care for their brand and brand image.

Test

Hi I was really upset with the Valkswogan in delhi(india).that's was my biggest mistake to purchase Polo
From " Bhasin Motor mohan coprative delhi near sharita vihar"
problems...
1. Communication
2. Commitment
3. Money (exchange)
4. Staff

Complaint about ur Dealer N Showroom..They take more money from my pocket for Car Choice Number and Register my car without my confirmation with another number. First they told me we are not able to arrange any Good Number for your car and suggest me you do one thing if you have good Links in Delhi Authority then collect your choice number and Your amount which you paid us for choice number we will return you in 20 days. After three day when i reached in showroom with my choice number that time they told me your car already register in authority, we can't do any thing for you, i have spend around 20000 thousand rupees for my new polo car number (10000 in showroom cash and around 8000 in authority). When i told to return my 10000 rs which is taken by you from my pocket . They replay will give you soon becouse
now after 20 days i m totaly upset with the company and company name ... this is my biggest mistake .
In car feature i have no issue.
I can go with the consummer court but i don't have any cash reciept of given amount for the car number.
I request to the company please take some serious step with your staff
otherwise the day not much longer to brush the name of valkswogan...

And you can contact me on my ph.[protected]

My friend bought a brand new VW polo, the very first day he was shocked and suffered a serious problem in his car
He found out that as he was driving with his family of four the car often touched the road and terribly bad on speed breakers, he was simply clueless as to how this could happen in his brand new Volls Wagon POLO.On hearing this major drawback, I changed my idea of buying this crap
So buyers BEWARE!! do check and take a test drive of VOLLS WAGON POLO atleast with 3 or 4 people onboard, I've heard this car is not for Indian roads as the service is hopeless and the spares are quite expensive

PATEL PANKAJKUMAR.J
AT&PO:HATHIPURA
TA:BAYAD
DIST:SABARKANTHA
MO:[protected]
[protected]
E-MAIL:[protected]@yahoo.com

VIN-WVWA11603BT030609

TO,

MANEGAR
VOLKAS-WAGEN


RESPECTED SIR,

1.I HAVE BOUGHT VOLKAS WAGEN –POLO-TDI ON DATED: 26/02/2011 FROM AUTOMARKETED, PLOT NO.206, NEER HIGH COURT GUJARAT, AHMEDABAD
ON THE NAME OF PATEL PANKAJ KUMAR JYANTI LAL PASSING NO IS GJ-1 KH-8461 KELO-METER MOVED 7000

2.SIR, MY CAR WAS STOPPED AND THE DARK SMOKE WAS COMING from SYLANCER ON DATED 22/08/2011 AND KELO-METER MOVED UP TO HEAR WAS 6, 500.

3.I IMMEDIATELY CALLED YOUR HELP-LINE NUMBER THEN ROAD-SIDE ASSITANCE SENT THE CRANE FOR THE CAR.

4.THE CAR STOOPED AT THE PLACE WAS AT&PO: SATHAMBA, TA: BAYAD, DIST: SABARKANTHA AND THE CAR WAS TAKEN THE AUTO-MARK MOTERS PVT LTD. PLOT NO:206, G-HIGH-IT IS WORK SHOP.

5.AFTER ONE WEEK 29/08/2011 I GOT MY CAR BACK THE TECHNICHIAN TOLD THAT E.C.G IS FAILED AND WE REMOVED AND PUT THE NEW E.C.G AND NOW YOUR CAR IS READY THIS PROBLEM WILL NOT HAPPEN AGAIN.

6.THEN AFTER I MOVED CAR 500 KELO-METER THE PROBLEM BECAME AGAIN ON DATED 07/09/2011 FROM AT&PO: SATHAMBA, TA: BAYAD, DIST: SABARKANTHA I IMMEDIATELY CALLED R.S.A AND THEY SENT CRANE FOR THE CAR NOW THIS TIME ALSO THE TECHNICHIAN SAYS THAT E.C.G IS AGAIN FAILED.

7.SIR, MY QUESTION IS THAT YOUR ROAD SIDE ASSISTANCE –
WHY THEY CHANGES THE WORK SHOP?
• BOTH TIME AND PLACE WAS SAME FOR THE CRANE FOR THE TORCHARING CAR
• FIRST, THEY TOOK AT AUTOMARK MOTERS LTD
• SECOND TIME KARNAWATI MOTERS WORK SHOP.


8. ANOTHER MAIN QUESTION IS THAT- HOW CAN I BEAR THIS SUCH BIG QUESTION OF E.C.G PROBLEM IN ENGINE.?

9.I AM TOTALLY DIS SATISFIED FROM YOUR CAR’S FUNCTION AT PRESENT. I AM SUFFERING BY YOUR CAR.

SO, SIR PLEASE DO SOME THING
1. CHANGE THE CAR OR EXCHANGE IT
2. WITHDRAW YOUR CAR FROM ME OR GIVE ME MY MONEY BACK.

YET, I WILL NOT GET RESPONSE FROM COMPANY I WILL GO “GRAHAK SURAKSHA” & PRESS.
AT PRESNT MY CAR IS AT: KARNAWATI WORK SHOP, AHMEDABAD GUJARAT.

Hi I am Renjith R Nair this is the same problem I am facing with VW secundrabad they are not professional and they say they are help less .Thees people are so.shameless that they take the booking amount are rotate for 10 to 15 days because it is a free of interest they should be liable to pay Demarrage charges for such nonsense, They say in big Words it is a German car but see the service our fish markets are better they keep up the words.

NIKUNJ VEKARIA.
304, SURYA DARSHAN APPARTMENT,
JALARAM SOCIETY.,
VIJALPORE,
NAVSARI. GUJRAT.
M-[protected].
[protected]@gmail.com


DEAR SIR,


I bought a new Polo Desile Dt 5/11/2011 from Navjivan auto square pvt.ltd. Piplod Surat.


Within 25 days there were 5 time problem in Music system. I send my car 4 time at work shop within 20 days. After this they replace me my old music system.

I can’t get proper response and proper answer form work shop and there management staff.
Bad behavior and worst service of Volkswagen work shop.


NIKUNJ VEKARIA.

car products. — delay services

sir I was about to received a parcel by speed post on date 18/01/2012 receipt no ED[protected]IN from Chennai to Dimapur, Nagaland-797112 . I am regret to informed you that your service is very slow and poor . This parcel delivered after six day by Chennai post office . My car need the items badly .Why did this service name calling slow speed . Please look into this matter and do the needful.

Volkswagen Polo — fog

complaint is when ever we on the A/C one fog is comming out side of the front glass 2012 jun model polo RC OWNER ABDUL HAMEED .K

Volkswagen Motors U.K — Job Offer without interview

Respected Sir,
Could you please confirm if the below offer is valid or not as I got this offer from UK without any interview.
On Mon, 22/2/10, Volkswagen Motors U.K <[protected]@live.com> wrote:
From: Volkswagen Motors U.K <[protected]@live.com>
Subject: SUCCESS LETTER/JOB OFFER SUMMARY CONGRATULATIONS.
To: [protected]@yahoo.in
Date: Monday, 22 February, 2010, 6:34 PM

Attention: Vinay Kumar Srivastava,
Greetings from VOLKSWAGEN MOTORS COMPANY UK .
This is an affirmation that you have emerged Successful and being appointed for the position stated in your appointment document.

The mode of selection was based on the following;
1. CV and qualification
2. Mode in which your data is being presented on the employment data sheet.
3. Work experiences.
We employ staff based on four core values namely;
Productivity, Talent, Ambitions and Character and we expect all our newly recruited staff to exhibit these core values.
Also we ensure that all our staff especially our International employees are comfortable.
Please find attached herewith, relevant document containing the Soft Copy of your Contract Package for your perusal and approval.



Your Job Offer Summary is as follows;



CONTRACT DURATION: 60 MONTHS CONTRACT TERM

JOB DESIGNATION: Sales Manager.

START UP DATE: 25TH MARCH, 2010

LEAVE PERIOD: TWICE EVERY 12 MONTHS

JOB REF: 009/013l/VWZF/T4-YL

JOB CODE: VAAT5655

JOB LOCATION: UK .



NOTE: You are to report your duty to Human Resources Manager Head Office. (GEORGE TIPPINS)



SOFT COPY OF YOUR EMPLOYMENT AGREEMENT,



THIS AGREEMENT is made today between VOLKSWAGEN MOTORS COMPANY UK . of the 1st party and you as a 2nd party for good consideration, VOLKSWAGEN MOTORS COMPANY UK . Employs the Employee on the following terms and conditions.



ARTICLE 1: CONTRACT PERIOD

The contract period shall be for Contract duration: The contract shall last for duration of 60 consecutive months; 4 years and could be renewed based on employee's satisfactory services to the Company.



ARTICLE 2: SALARY

VOLKSWAGEN MOTORS COMPANY UK . shall pay Employee on satisfactory performance of the services the sum of (£7,400) Seven Thousand Four Hundred GBP Basic (Tax inclusive) MONTHLY. I.e. After Tax. Equivalent depending on employee's home country.





The employee will be reimbursed by the employer for reasonable moving expense incurred only as a result of relocation or early termination of leases, storage charges; procurement of travel documents. Reimbursements shall be made before employees embark on journey not later than Five (5) working days after submission of employee's expense report and receipts, this after the acquisition of relevant traveling papers through the assistance of the Company’s legal adviser on Immigration Matters..

Employer shall also take care of employees' air ticket including that of employees' family only on employees' early notification to employer and as shall be requested by employee (ONLY TWO FAMILY MEMBERS ARE ALLOWED)



ARTICLE 3: Duties and Position.

VOLKSWAGEN MOTORS COMPANY UK hires the Employee in the capacity of Employee's duties may be reasonably modified at discretion from time to time.



ARTICLE 4: Employee to Devote Full Time to VOLKSWAGEN MOTORS COMPANY UK . The Employee will devote full time, attention, and energies to the business of the COMPANY, and, during this employee, will not engage in any other business activity, regardless of whether such activity is pursued for profit, gain, or other pecuniary advantage. Employee is not prohibited from making personal investments in any other businesses provided those investments do not require active involvement in the operation of said companies.



ARTICLE 5: Confidentiality of Proprietary Information.

Employee agrees, during or after the term of this employment, not to reveal confidential information from rendering any services to any entity to whom said information has been or is threatened to be disclosed, the right to secure an injunction is not exclusive, and the COMPANY may pursue any other remedies it has against the Employee for a breach or threatened breach of this condition, including the recovery of damages from the Employee.



ARTICLE 6: Disability.

In the event that the Employee cannot perform the duties because of illness or incapacity for a period of more than 1 month, the compensation otherwise due during said illness. The Employee's full compensation will be reinstated upon return to work. However, if the Employee is absent from work for any reason for a continuous period of over 2 months, the COMPANY may terminate the Employee's employment, and the VOLKSWAGEN MOTORS COMPANY UK obligations under this agreement will cease on that date.



ARTICLE 7: Termination of Agreement.

Without cause VOLKSWAGEN MOTORS COMPANY UK may terminate this agreement at any time upon 6 days' written notice to the Employee the Employee will continue to perform his/her duties and may be paid his/her regular salary up to the date of termination. In addition, VOLKSWAGEN MOTORS COMPANY UK will pay the Employee on the date of the termination a severance allowance, less taxes and Social Security required to be withheld, without cause, the Employee may terminate employment upon 6 days' written notice to the Employer. Employee may be required to perform his or her duties and will be paid the regular salary to date of termination but shall not receive severance allowance. Notwithstanding anything to the contrary contained in this agreement,





ARTICLE 8: Death Benefit.

Should Employee die during the term of employment, VOLKSWAGEN MOTORS COMPANY UK shall pay to Employee's Next of kin/Family any compensation due through the end of the two months in which death occurred.



ARTICLE 9: OTHER BENEFITS

. Free medical care in United Kingdom for you and your family for contract duration.

. Excellent educational assistance benefits with family status contracts.

. Complete meals also for you and your family as deemed

. Appropriate.

. Life insurance Policy.

Maximum and efficient security both in work place and housing



ARTICLE 10: Effect of Prior Agreements.

This Agreement supersedes any prior agreement between the VOLKSWAGEN MOTORS COMPANY UK or any predecessor of the VOLKSWAGEN MOTORS COMPANY UK and the Employee, except that this agreement shall not affect or operate to reduce any benefit or compensation inuring to the Employee of a kind elsewhere provided and not expressly provided in this agreement.



ARTICLE 11: Settlement by Arbitration.

Any claim or controversy that arises out of, or relates to this agreement, or the breach of it, shall be settled by arbitration in accordance with the rules of the United Kingdom Arbitration Association. Judgment upon the award rendered may be entered in any court with jurisdiction.



ARTICLE 12: Sever ability.

If, for any reason, any provision of this agreement is held invalid, all other provisions of this agreement shall remain in effect. If this agreement is held invalid or cannot be enforced, then to the full extent permitted by law any prior agreement between the VOLKSWAGEN MOTORS COMPANY UK (and any predecessor thereof) and the Employee shall be deemed reinstated as if this agreement had not been executed.





.



VISA PROCESSING FORMALITIES/CONTACT DETAILS OF THE BRITISH IMMIGRATION COMMISSION.

.





. The Hard Copies of your Confidential Invitation Letter and other Supporting Documents has been sent to the British Immigration Service for their review and verification.





Kindly note the following Points:



1. PROCESSING O[censored].K WORK PERMIT VISA



Job applicants MUST contact the BRITISH IMMIGRATION SERVICE. who are the Company’s legal adviser on Immigration Matters to request for the requirements and cost details for processing the U.K Work Permit Visa and other supporting documents that will be needed for entry into London . All Contacts SHOULD be made immediately as late application will be detrimental and VOLKSWAGEN MOTORS COMPANY UK will not hesitate to revoke this opportunities as there are lots of Job applicants interested in this opportunity.



BELOW ARE THE CONTACT DETAILS OF THE COMPANY’S LEGAL ADVISER.



AGENT FRANK STAVE
British Deputy High Commissioner
Maker Chambers IV, 4th Floor
327,Jamnalal Bajaj Road
PB 11714, Nariman Point,Mumbai 4000
TEL:[protected]
[protected]@live.com





2. RE-SCHEDULE OR EXTENSION OF JOINING DATE.



Job applicants MUST meet and submit all Visa requirements to the British Immigration Service before any request for re-schedule or extension of joining date can be granted. Applicants MUST note that we will never grant such requests unless all Visa formalities MUST have been met.



Applicants who do not require Visa to enter the U.K MUST submit their Flight ticket fees to the British Immigration Service for the booking and purchase of their flight from London city.

Applicants are to note that meeting all Visa requirements of the British Immigration Service guarantees VOLKSWAGEN MOTORS COMPANY UK of applicant's seriousness and commitment to work for us.





3. APPLYING DIRECTLY TO THE U.K EMBASSIES WORLD-WIDE



It has come to our notice that most applicants prefer to apply directly to the U.K Embassies in their various locations and when they make applications, their Visas are usually denied especially Job applicants from Africa, Asia and the Middle East. When such visa applications are denied, it takes approximately 90 days to re-apply or make a second application and during this time, the COMPANY will not be patient or wait for such an applicant, we usually revoke their offers immediately and recruit some other applicants.



Hence, to ensure that you pass through a hassle free Visa application process to the U.K, We have affiliated with the Local Immigration & Visa office here in London , the British Immigration Service. They will assist you with the Visa application, processing o[censored].K Work permit and other relevant Insurance and Travel packages that will be required for your legal entry into the United Kingdom .All Indian clients will be contacted through our U.K embassy local agent situated there and assist them with their visa processes.



Making an application with the British Deputy High Commissioner guarantees your Visa approval and in a lesser time as compared with applications made directly to the U.K Embassies. Once they get all your necessary papers processed, they will fax copies of the same to the U.K Embassy in applicants Country of location and such an applicant will be prompted on when to visit the embassy with his/ her passport for the Visa stamp.

This is the easiest process for International employees to meet up with Migration Formalities and join us as soon as possible.



4. IMMIGRATION EXPENSES, FLIGHT TICKETS & OTHER EXPENSES



Job applicants MUST bear costs for their Immigration expenses and submit receipts of payment(s) for the purpose of reimbursement. For no reason should Job applicants request that w e shoulder such costs as such requests will certainly be turned down.



This is sequel to our past experiences we had with some Job applicants from Africa, Asia and the Middle East where VOLKSWAGEN MOTORS COMPANY UK . shouldered all their Immigration expenses, paid them their Upfront Salaries and till this time, None of these applicants showed up. The contact numbers and emails they submitted are out o[censored]se at this time, we are currently battling this case with their various embassies in London and the case is on hearing at the London City Crown Court .



For this reason, the Management Board revised her International Recruitment Policies which entails that all Job applicants MUST bear all travel costs and on arrival to London , present receipts of payments made and will be reimbursed accordingly. Any applicant who finds this unbearable should forfeit this opportunity immediately.





5.. REIMBURSEMENT OF IMMIGRATION EXPENSES, HEALTH CHECKUP & OTHER EXPENSES



All expenses made by Job applicants will be fully reimbursed on arrival to London or if applicants meet all Immigration requirements, we will send the Salary & Reimbursement application Forms for applicants to complete and return to our Accounts department for approval. Once approved, we will authorize our Bank to transfer funds to any Bank Account designated by such an applicant.





6. JOB DESCRIPTION, HOTEL ACCOMMODATION AND FEEDING



All details pertinent to this Job Offer, duties and responsibilities will be made available to applicants on arrival to London for the Orientation/ Training Program.



However, Hotel reservations/ Accommodation and Feeding will be our full responsibility.



7. ORIENTATION/ TRAINING PROGRAM



There will be a mandatory Orientation/ Training Program on the 25TH day of April, 2010. Newly Employed staff is expected to immediately get their Travel documents and Visa ready at least a week before this date to ensure that they meet up with time.



THEY COMPANY HAS MADE IT HER RECRUITMENT POLICY IN THAT ANY NEWLY EMPLOYED STAFF WHO DOES NOT PRESENT COPIES OF HIS/HER TRAVEL PAPERS TO THE HUMAN RESOURCE DEPARTMENT WITHIN 12 WORKING DAYS WOULD BE CONSIDERED UNSERIOUS AND WILL HAVE HIS/HER APPOINTMENT TERMINATED AND GIVEN TO SOME OTHER APPLICANTS ON THE WAITING LIST TO POSSIBLY ENABLE US MEET UP WITH OUR RECRUITMENT NEEDS,

See details of the Company’s legal adviser on Immigration Matters above for all your travel arrangements.





During the Orientation/ Training Program, newly employed staff of VOLKSWAGEN MOTORS COMPANY UK will be enlightened on the Work out sketch, schedules and time- table. All questions pertaining to newly offered Job will be addressed during this period.



Additionally, newly employed staff of VOLKSWAGEN MOTORS COMPANY UK . will be made familiar with the Working environment, Staff and key executives of VOLKSWAGEN MOTORS COMPANY UK .



We are glad today because you have taken the very important step in your career;

we congratulate you and look forward to meeting you soon!





Sincerely,

Mr. Harry Morgan.

HUMAN RESOURCES ASSISTANT,

VOLKSWAGEN MOTORS COMPANY

UNITED KINGDOM

TEL: (00) +[protected] +[protected],

LAND LINE: (00) +[protected]

FAX:[protected]







VOLKSWAGEN MOTORS COMPANY UK . - Incorporated and registered in England and Wales under company number 19457



Registered Office:Volkswagen Passenger Cars. Selectapost 12. Sheffield . S97 3ZU,Swampy land, UK



The contents of this message and any attachments to it are confidential and may be legally privileged. If you have received this message in error you should delete it from your system immediately and advise the sender.



To any recipient of this message within VOLKSWAGEN MOTORS COMPANY UK , unless otherwise stated you should consider this message and attachments as “VOLKSWAGEN MOTORS COMPANY CONFIDENTIAL"

Hi this is Anshul, who have posted this complaint against the offer which i recd from the subject employer. I am posting this msg to inform you that such offer is a bogus offer, as confiirmed by HR, Volkswagon, UK. Below is the mail i got from Volswagon few days back.



from Recruitment <[protected]@vwg.co.uk>
date Jan 27, 2010 10:56 PM
subject RE: EMPLOYMENT OFFER LETTER FROM VOLKSWAGEN COMPANY UK LIMITED

Good afternoon,



Thank you for your email. Unfortunately, the message you have been sent has not originated from Volkswagen Group UK Ltd and we would advise you to disregard it as a bogus email. Please do not reply to the email or reveal any of your personal details to the original sender.



With kind regards

Volkswagen Group Resourcing

Hi All!

Even I received offer like this as of January 28, 2010...
Would like to bring to the knowledge of everybody this message o[censored]K, H.M.F.A:

IMPORTANT INFORMATION:

*1. Please beware of copywrite email frauds. We Do Not make Our Process Through Agents Or Representatives, All process Start's And Complete Directly With UK Immigration Before Approval File Will Be Send To Any Uk Embassy Of Your Desire In Your Country/Present Location For Your Visa Endorsement.
*2. All Application Must Be Obtain Through UK Immigration Office in London And All correspondent Emails must be Immigration Official Emails address To Avoid Frauds.
*3.We Do Not Give Or Offer Online Jobs, We Are Only Responsible To Issue All Uk Visas Categories As Per Government Instruction For Those Who Are Interested for any of the above Visa Categories.
4* Workers are advised To Apply For A Job Upon Arrival In Uk With His/Her Credential Through Any Consultant Firm Here In Uk or any other means of preferable upon arrival, you can as well make direct appointment with UK Immigration consultant firm for change of employment. While Student Are Free To Register To Any School of their Level upon arrival With their necessary School certificates/Documents. Reason is to avoid online fraud Jobs offers, Schools and so on...

I had gotten offer/appointment letter by mail from the mail ID [protected]@live.com. Earlier I had face online interview on 27th march 2010 which was by the Mail- ID career.vk.[protected]@gmail.com.Now the offer letter is duly signed by prof. George.L.TIPPINS (HR Manager/Director). Earlier on 12th feb.2010
there was one mail from [protected]@volkswagenmotors.co.uk through mail ID employer @timesjobs.com. Iwant to get it confirm regarding reality of offer letter.

I Janardhan have received a mail today for a job can u corfirm is this mail is sent originally by volkswagen uk, can i trust and reply, request to inform. Please find mail attached below.
fromVOLKSWAGEN UK <[protected]@yahoo.com>
reply-torecruit.[protected]@gmail.com

to
dateFri, Nov 19, 2010 at 5:08 PM
subjectJOB VACANCY
mailed-byyahoo.com
signed-byyahoo.com

hide details 5:08 PM (5 hours ago)

Confidential!

Dear Job Applicant,

VACANCIES: UNLIMITED FOR THOSE IN THE (VOLKSWAGEN UK)

CONTRACT DURATION: 5 - 7 YEARS (RENEWABLE, PROSPECTS OF SECURING
PERMANENT POSITIONS).
CONTRACTOR/ EMPLOYER: VOLKSWAGEN, UK.
AGENT/ RECRUITER: VOLKSWAGEN RECRUITMENT DEPARTMENT.
CONTRACT/ JOB LOCATION: LONDON.

Sequel to the job advertisement made, we have reviewed your CV/Resume
sent by http://www.Naukri.comfor a possible job engagement with us and
we also wish to inform you that you are eligible for a Job position in
VOLKSWAGEN UK.

Please answer and submit the Official Online
questionnaire alongside your credentials for VOLKSWAGEN, UK. Which will be used to ascertain your final eligibility for a Job
position in reference to your cv/resume as posted prior to this interview.
*Note: Only Successful and Short-listed Applicants will be contacted either On
Phone or Email!

Good Luck!
1. Briefly describe your ideal job?
2. Why did you choose this career?
3. What goals do you have in your career?
4. How do you plan to achieve these goals?
5. Can you work well under deadlines or pressure?
6. Tell us about a time when you failed to meet a deadline. What were
the repercussions?
7. Do you have reference list?
8. Why do you want to work here?
9. Why should we hire you over the others waiting to be interviewed?
10. What is your Current Monthly Salary Package in US Dollars?
11. How soon can you travel down to start your new Job?
12. What job position/s are you currently holding with your current employer?
13. What three Specific Job Positions do you target in VOLKSWAGEN
INDUSTRY, U.K?
14. Give us full details on the Following;
(A.) Full Name
(B.) Permanent Mailing address
(C.) Current Mailing Address
(D.) Tel/Mobile Number(s)
15. What is your Country of Nationality? Is it different from your Present
Location? If yes
please state your Current resident Country.
16. What are your Future Plans for VOLKSWAGEN U.K?

PACKAGES
Compensations and Benefit packages for these positions remain Competitive and
Comparable with
those available in leading Companies across the globe & negotiations are
allowed.

CRITERIA FOR EMPLOYMENT
Contract Awards/ Employment will be based mostly on merit and will be considered
on experience and Profile.

TESTIMONY
Over the years, The best recruited Expatriates have been selected via the
Internet and the selection has proven to be unbiased & based on merit since
our Clients require the best expertise in various fields to enable
them deliver within specified frames of time and harness the
opportunities in the operating
environment.

BENEFITS AVAILABLE TO SHORT-LISTED JOB APPLICANTS
* FREE ACCOMMODATION
* FREE FEEDING
* OFFICIAL VEHICLE WITH DRIVER FOR LOCOMOTION
* FAMILY STATUS PACKAGE + 75% FOR COMPLETE FAMILY WELFARE
* FREE TO & FRO TRAVEL TICKET
* REIMBURSEMENT FOR PROCESSING OF TRAVEL PAPER(S), VISA ETC * UPFRONT
PAYMENT OF FIRST MONTH'S
SALARY + BENEFITS BEFORE RE-LOCATION TO JOB LOCATION
Many more incomparable benefits...

IMPORTANT INSTRUCTION FOR JOB APPLICANTS
All Completed Online Interview Questions should be submitted to the Recruitment
Department of VOLKSWAGEN UK at:
recruit.[protected]@gmail.com
to enable them ascertain your eligibility
for a Job position and make possible considerations for Job offer in her
Company.

ONLY Successful and Short-listed applicants will be
contacted within 3 working days and invited for a Job position and a
mandatory Orientation/Training Programmer scheduled 3 weeks on
confirmation of Job Offer from VOLKSWAGEN U.K

Sincerely,
Mr.Robert Johnson
Assistant Human Resource Manager
VOLKSWAGEN UK,
UNITED KINGDOM

VOLKSWAGEN — offer letter

I have receive a mail from volkaswagen motors LONDON from [protected]@live.com he has told me that the u have selected as a sales engineer. i sign the contract and send to hr manager.
after some days he want to the 840 pound for the visa purpose.
so this is a right mail or not so plz send me a mail

I recieved on offer latter from vw for security and safety last month is it true
or sume boady using name of vw ineed to know plz reply me correctly.
thanks

received offer from VW surprised to see that such a big co is asing o send resume on gmail instead of VW id

Attention Job Applicant,

VOLKSWAGEN MOTOR COMPANY UK. Online Employment Questionnaire.

ALWAYS REPLY US AT recriut.[protected]@gmail.com

We are an equal opportunity employer, dedicated to a policy of

non-discrimination in employment on any basis including race, color, age,

sex, religion, national origin or disability. I affirm that this

information is complete and accurate and understand that any false

statements or omissions of any kind are grounds for denying employment or

for dismissal. We received your Resume from our online recruitment agent

www.timesjob.com

For easy acquisition of job your CV/RESUME must be submit
to our department by our recruitment agent (timesjob.com)group
and be sure you submit your resume with the mention department to avoid
abuse of office as you are required to send your cv/resume for documentation
and further clarifications.

Please endorse fully, the Official Online questionnaire for Possible
Job Placements if you wish to join our esteemed organization.


VOLKSWAGEN MOTOR COMPANY UK

Note: some fields below are required. These fields are indicated with an

*.

Personal Information.

Name: First* MI Last*

Country *Permanent Residence *

Street Address:*

City:* State* Zip Code:*

Home Phone:*

Email Address:*



For which position are you applying?*

Note: Only Successful and Short-listed Applicants

will be contacted Via Email!

BENEFITS AVAILABLE TO SUCCESSFUL JOB APPLICANTS.

FREE ACCOMMODATION IN THE COMPANY STAFF ESTATE.
FREE FEEDING IN THE COMPANY EXECUTIVE CANTEEN.
OFFICIAL VEHICLE WITH Security DRIVER FOR LOCOMOTION OUT-SIDE THE
COMPANY PREMISES.
FAMILY STATUS PACKAGE + 75% FOR COMPLETE FAMILY WELFARE.
FREE Tro and FRO AIR TICKET.

UPFRONT PAYMENT OF FIRST MONTH SALARY + BENEFITS BEFORE
RE-LOCATION TO JOB LOCATION.


PACKAGES.

Compensations and Benefit packages for these positions
remain competitive and Comparable with those available in
leading VOLKSWAGEN MOTOR COMPANY UKacross the globe &
Negotiations are allowed.

CRITERIA FOR EMPLOYMENT
Contract Awards/ Employment will be based mostly on
merit and will be considered on experience and Profile.

Thank you for taking the time to complete this online questionnaire.
VOLKSWAGEN MOTOR COMPANY UK is an Equal Opportunity Employer.


Best Regards
RECURITMENT AGENT/DEPARTMENT.
recriut.[protected]@gmail.com
VOLKSWAGEN MOTOR COMPANY UK

volkswagen motor company uk — offer letter

hai
i have recieved the offer letter throygh volks wagen as a seniour engg
let us know whether the job fake or true

Its 100% fake. Don't ever fall in their trap.

The offer is fake, checked with the group, they have send me an e mail ( details attached ) that it is fake.

regards

shahwar
[protected]




Volkswagen Recruitment Service ([protected]@volkswagen.co.uk)
Sent: 05 January 2010 08:56AM
To: shahwar kamaal ([protected]@hotmail.com)

Dear Shahwar



This is not a genuine offer from Volkswagen Group.



Kind Regards



Volkswagen UK Limited





-----Original Message-----
From: shahwar kamaal [mailto:[protected]@hotmail.com]
Sent: 05 January 2010 06:51
To: Volkswagen Recruitment Service
Subject: FW: SUCCESS LETTER/JOB OFFER NOTIFICATION, CONGRATULATIONS...



Still awaiting a reply enabling me to proceed further.

it would be a help if the confirmation on the Genuineness is send at the earliest

Shahwar
[protected]

I have also recieved a job offering letter from volks wagen london i want to know whether it is original (or) they trying to cheat me


Attention: Vidhya Biju,



Greetings from VOLKSWAGEN MOTOR Company.

This is an affirmation that you have emerged Successful and being appointed for the position stated in your appointment document.

The mode of selection was based on the following;



1. CV and qualification

2. Mode in which your data is being presented on the employment data sheet.

3. Work experiences.

We employ staff based on four core values namely;

Productivity, Talent, Ambitions and Character and we expect all our newly recruited staff to exhibit these core values.

Also we ensure that all our staff especially our International employees are comfortable.



Please find attached herewith, relevant document containing the Soft Copy of your Contract Package for your perusal and approval. Your Job Offer Summary is

as follows;



CONTRACT DURATION: 60 MONTHS CONTRACT TERM

JOB DESIGNATION: Customer Relation Officer.

START UP DATE: FLEXIBLE

LEAVE PERIOD: TWICE EVERY 12 MONTHS

JOB REF: 008/013L/UKPF/T4-YL

JOB CODE: VAAT2653

JOB LOCATION: LONDON.



NOTE: You are to report your duty to the Human Resources Manager. (GOERGE TIPPINS)



SOFT COPY OF YOUR EMPLOYMENT AGREEMENT,



THIS AGREEMENT is made today between VOLKSWAGEN MOTOR Company UK of the 1st party and you as a 2nd party.



For good consideration, VOLKSWAGEN MOTOR Company UK employs the Employee on the following terms and conditions.



ARTICLE 1: CONTRACT PERIOD

The contract period shall be for Contract duration: The contract shall last for duration of 60 consecutive months; 5 years and could be renewed based on employee's satisfactory services to the Company.



ARTICLE 2: SALARY

VOLKSWAGEN MOTOR Company UK shall pay Employee on satisfactory performance of the services the sum of (£ 6200) Six Thousand Two Hundred GBP Basic (Tax inclusive) MONTHLY

equivalent depending on employee's home country.



The employee will be reimbursed by the employer for reasonable moving expense incurred only as a result of relocation or early termination of leases, storage charges; procurement of travel documents. Reimbursements shall be made before employees embark on journey not later than Five (5) working days after submission of employee's expense report and receipts, this after the acquisition of relevant traveling papers through the assistance of the company's legal adviser on Immigration Matters..

Employer shall also take care of employees' air ticket including that of employees' family only on employees' early notification to employer and as shall be requested by employee (ONLY TWO FAMILY MEMBERS ARE ALLOWED)



ARTICLE 3: Duties and Position.

VOLKSWAGEN MOTOR Company UK hires the Employee in the capacity of Employee's duties may be reasonably modified at VOLKSWAGEN MOTOR Company UK discretion from time to time.



ARTICLE 4: Employee to Devote Full Time to VOLKSWAGEN MOTOR Company UK.

The Employee will devote full time, attention, and energies to the business of the Company, and, during this employee, will not engage in any other business activity, regardless of whether such activity is pursued for profit, gain, or other pecuniary advantage. Employee is not prohibited from making personal investments in any other businesses provided those investments do not require active involvement in the operation of said companies.



ARTICLE 5: Confidentiality of Proprietary Information.

Employee agrees, during or after the term of this employment, not to reveal confidential information from rendering any services to any entity to whom said information has been or is threatened to be disclosed, the right to secure an injunction is not exclusive, and the COMPANY may pursue any other remedies it has against the Employee for a breach or threatened breach of this condition, including the recovery of damages from the Employee.



ARTICLE 6: Disability.

In the event that the Employee cannot perform the duties because of illness or incapacity for a period of more than 1 month, the compensation otherwise due during said illness. The Employee's full compensation will be reinstated upon return to work. However, if the Employee is absent from work for any reason for a continuous period of over 2 months, the COMPANY may terminate the Employee's employment, and the VOLKSWAGEN MOTOR Company UK obligations under this agreement will cease on that date.



ARTICLE 7: Termination of Agreement.

Without cause VOLKSWAGEN MOTOR Company may terminate this agreement at any time upon 6 days' written notice to the Employee the Employee will continue to perform his/her duties and may be paid his/her regular salary up to the date of termination. In addition, VOLKSWAGEN MOTOR Company will pay the Employee on the date of the termination a severance allowance, less taxes and Social Security required to be withheld, without cause, the Employee may terminate employment upon 6 days' written notice to the Employer. Employee may be required to perform his or her duties and will be paid the regular salary to date of termination but shall not receive severance allowance. Notwithstanding anything to the contrary contained in this agreement,





ARTICLE 8: Death Benefit.

Should Employee die during the term of employment, VOLKSWAGEN MOTOR Company shall pay to Employee's Next of kin/Family any compensation due through the end of the two months in which death occurred.



ARTICLE 9: OTHER BENEFITS

. Free medical care in United Kingdom for you and your family for contract duration.

. Excellent educational assistance benefits with family status contracts.

. Complete meals also for you and your family as deemed

. Appropriate.

. Life insurance Policy.

Maximum and efficient security both in work place and housing



ARTICLE 10: Effect of Prior Agreements.

This Agreement supersedes any prior agreement between the VOLKSWAGEN MOTOR Company or any predecessor of the VOLKSWAGEN MOTOR Company and the Employee, except that this agreement shall not affect or operate to reduce any benefit or compensation inuring to the Employee of a kind elsewhere provided and not expressly provided in this agreement.



ARTICLE 11: Settlement by Arbitration.

Any claim or controversy that arises out of, or relates to this agreement, or the breach of it, shall be settled by arbitration in accordance with the rules of the United Kingdom Arbitration Association. Judgment upon the award rendered may be entered in any court with jurisdiction.



ARTICLE 12: Severability.

If, for any reason, any provision of this agreement is held invalid, all other provisions of this agreement shall remain in effect. If this agreement is held invalid or cannot be enforced, then to the full extent permitted by law any prior agreement between the VOLKSWAGEN MOTOR Company (and any predecessor thereof) and the Employee shall be deemed reinstated as if this agreement had not been executed.



IMPORTANT NOTICE: SIGNED COPY OF YOUR CONTRACT DOCUMENT SHOULD BE SUBMITTED IMMEDIATELY.



VISA PROCESSING FORMALITIES/CONTACT DETAILS OF THE

WILLIAMS CHAMBERS.





. The Hard Copies of your Confidential Invitation Letter and other Supporting Documents has been sent to the Williams Chambers for their review and verification.

Kindly note the following Points:



1. PROCESSING O[censored].K WORK PERMIT VISA



Job applicants MUST contact the WILLIAMS CHAMBERS who are the company’s legal adviser on Immigration Matters to request for the requirements and cost details for processing of the U.K Work Permit Visa and other supporting documents that will be needed for entry into London. All Contacts SHOULD be made immediately as late application will be detrimental and VOLKSWAGEN MOTOR Company will not hesitate to revoke this opportunities as there are lots of Job applicants interested in this opportunity.



BELOW ARE THE CONTACT DETAILS OF THE COMPANY’S LEGAL ADVISER.

Barr.Wayne Anthnio

Member Williams Chambers Solicitors London.

Williams Chambers Solicitors London.

Williams House

233 Luggard Green Road

Middlesex London

E2 6AB London E3 78BC.
TEL:+[protected],+[protected], +[protected], +[protected].

Email:[protected]@live.com









2. RE-SCHEDULE OR EXTENSION OF JOINING DATE.



Job applicants MUST meet and submit all Visa requirements to the Williams Chambers before any request for re-schedule or extension of joining date can be granted. Applicants MUST note that we will never grant such requests unless all Visa formalities MUST have been met.



Applicants who do not require Visa to enter the U.K MUST submit their Flight ticket fees to the Williams Chambers for the booking and purchase of their flight from London city.

Applicants are to note that meeting all Visa requirements of the Williams Chambers guarantees VOLKSWAGEN MOTOR Company of applicant's seriousness and commitment to work for us.





3. APPLYING DIRECTLY TO THE U.K EMBASSIES WORLD-WIDE



It has come to our notice that most applicants prefer to apply directly to the U.K Embassies in their various locations and when they make applications, their Visas are usually denied especially Job applicants from Africa, Asia and the Middle East. When such visa applications are denied, it takes approximately 90 days to re-apply or make a second application and during this time, the Company will not be patient or wait for such an applicant, we usually revoke their offers immediately and recruit some other applicants.



Hence, to ensure that you pass through a hassle free Visa application process to the U.K, We have affiliated with the Local Immigration & Visa office here in London, the British Immigration Service. They will assist you with the Visa application, processing o[censored].K Work permit and other relevant Insurance and Travel packages that will be required for your legal entry into the United Kingdom.



Making an application with the WILLIAMS Chambers guarantees your Visa approval and in a lesser time as compared with applications made directly to the U.K Embassies. Once they get all your necessary papers processed, they will fax copies of the same to the U.K Embassy in applicants Country of location and such an applicant will be prompted on when to visit the embassy with his/ her passport for the Visa stamp.

This is the easiest process for International employees to meet up with Migration Formalities and join us as soon as possible.



4. IMMIGRATION EXPENSES, FLIGHT TICKETS & OTHER EXPENSES



Job applicants MUST bear costs for their Immigration expenses and submit receipts of payment(s) for the purpose of reimbursement. For no reason should Job applicants request that w e shoulder such costs as such requests will certainly be turned down.



This is sequel to our past experiences we had with some Job applicants from Africa, Asia and the Middle East where VOLKSWAGEN MOTOR Company shouldered all their Immigration expenses, paid them their Upfront Salaries and till this time, None of these applicants showed up. The contact numbers and emails they submitted are out o[censored]se at this time, we are currently battling this case with their various embassies in London and the case is on hearing at the London City Crown Court.



For this reason, the Management Board revised her International Recruitment Policies which entails that all Job applicants MUST bear all travel costs and on arrival to London, present receipts of payments made and will be reimbursed accordingly. Any applicant who finds this unbearable should forfeit this opportunity immediately.





5. REIMBURSEMENT OF IMMIGRATION EXPENSES, HEALTH CHECKUP & OTHER EXPENSES



All expenses made by Job applicants will be fully reimbursed on arrival to London or if applicants meet all Immigration requirements, we will send the Salary & Reimbursement application Forms for applicants to complete and return to our Accounts department for approval. Once approved, we will authorize our Bank to transfer funds to any Bank Account designated by such an applicant.





6. JOB DESCRIPTION, HOTEL ACCOMMODATION AND FEEDING



All details pertinent to this Job Offer, duties and responsibilities will be made available to applicants on arrival to London for the Orientation/ Training Program.



However, Hotel reservations/ Accommodation and Feeding will be our full responsibility.



7. ORIENTATION/ TRAINING PROGRAMME



There will be a mandatory Orientation/ Training Program on the 21st of January, 2010. Newly Employed staff is expected to immediately get their Travel documents and Visa ready at least a week before this date to ensure that they meet up with time.



THEY COMPANY HAS MADE IT HER RECRUITMENT POLICY IN THAT ANY NEWLY EMPLOYED STAFF WHO DOES NOT PRESENT COPIES OF HIS/HER TRAVEL PAPERS TO THE HUMAN RESOURCE DEPARTMENT WITHIN 12 WORKING DAYS WOULD BE CONSIDERED UNSERIOUS AND WILL HAVE HIS/HER APPOINTMENT TERMINATED AND GIVEN TO SOME OTHER APPLICANTS ON THE WAITING LIST TO POSSIBLY ENABLE US MEET UP WITH OUR RECRUITMENT NEEDS,



See details of the company’s legal adviser on Immigration Matters above for all your travel arrangements.





During the Orientation/ Training Program, newly employed staff of VOLKSWAGEN MOTOR Company will be enlightened on the Work out sketch, schedules and time- table. All questions pertaining to newly offered Job will be addressed during this period.



Additionally, newly employed staff of VOLKSWAGEN MOTOR Company will be made familiar with the Working environment, Staff and key executives of VOLKSWAGEN MOTOR Company.



We are glad today because you have taken the very important step in your career,



We congratulate you and look forward to meeting you soon!











Sincerely,

MR.GORGE TIPPINS

HUMAN RESOURCES MANAGER

VOLKSWAGEN MOTOR COMPANY LONDON

UNITED KINGDOM

TEL: (00)+[protected],+[protected],+[protected],+[protected]

TELEPHONIC CONVERSATIONS ARE ON APPOINTMENTS.

BE SURE TO INPUT YOUR MOBILE, HOME TEL NUMBERS SHOULD WE BE IN NEED TO CONTACT YOU VIA THE PHONE

I have received a job offering letter from volks wagen london i want to know whether it is original (or) they trying to cheat me




Attention: Varghese Antony,



Greetings from VOLKSWAGEN MOTOR Company.

This is an affirmation that you have emerged Successful and being appointed for the position stated in your appointment document.

The mode of selection was based on the following;



1. CV and qualification

2. Mode in which your data is being presented on the employment data sheet.

3. Work experiences.

We employ staff based on four core values namely;

Productivity, Talent, Ambitions and Character and we expect all our newly recruited staff to exhibit these core values.

Also we ensure that all our staff especially our International employees are comfortable.



Please find attached herewith, relevant document containing the Soft Copy of your Contract Package for your perusal and approval. Your Job Offer Summary is

as follows;



CONTRACT DURATION: 60 MONTHS CONTRACT TERM

JOB DESIGNATION: Accounts Assistant.

START UP DATE: FLEXIBLE

LEAVE PERIOD: TWICE EVERY 12 MONTHS

JOB REF: 008/013L/UKPF/T4-YL

JOB CODE: VAAT2653

JOB LOCATION: LONDON.



NOTE: You are to report your duty to the Human Resources Manager. (GOERGE TIPPINS)



SOFT COPY OF YOUR EMPLOYMENT AGREEMENT,



THIS AGREEMENT is made today between VOLKSWAGEN MOTOR Company UK of the 1st party and you as a 2nd party.



For good consideration, VOLKSWAGEN MOTOR Company UK employs the Employee on the following terms and conditions.



ARTICLE 1: CONTRACT PERIOD

The contract period shall be for Contract duration: The contract shall last for duration of 60 consecutive months; 5 years and could be renewed based on employee's satisfactory services to the Company.



ARTICLE 2: SALARY

VOLKSWAGEN MOTOR Company UK shall pay Employee on satisfactory performance of the services the sum of (£ 6200) Six Thousand Two Hundred GBP Basic (Tax inclusive) MONTHLY

equivalent depending on employee's home country.



The employee will be reimbursed by the employer for reasonable moving expense incurred only as a result of relocation or early termination of leases, storage charges; procurement of travel documents. Reimbursements shall be made before employees embark on journey not later than Five (5) working days after submission of employee's expense report and receipts, this after the acquisition of relevant traveling papers through the assistance of the company's legal adviser on Immigration Matters..

Employer shall also take care of employees' air ticket including that of employees' family only on employees' early notification to employer and as shall be requested by employee (ONLY TWO FAMILY MEMBERS ARE ALLOWED)



ARTICLE 3: Duties and Position.

VOLKSWAGEN MOTOR Company UK hires the Employee in the capacity of Employee's duties may be reasonably modified at VOLKSWAGEN MOTOR Company UK discretion from time to time.



ARTICLE 4: Employee to Devote Full Time to VOLKSWAGEN MOTOR Company UK.

The Employee will devote full time, attention, and energies to the business of the Company, and, during this employee, will not engage in any other business activity, regardless of whether such activity is pursued for profit, gain, or other pecuniary advantage. Employee is not prohibited from making personal investments in any other businesses provided those investments do not require active involvement in the operation of said companies.



ARTICLE 5: Confidentiality of Proprietary Information.

Employee agrees, during or after the term of this employment, not to reveal confidential information from rendering any services to any entity to whom said information has been or is threatened to be disclosed, the right to secure an injunction is not exclusive, and the COMPANY may pursue any other remedies it has against the Employee for a breach or threatened breach of this condition, including the recovery of damages from the Employee.



ARTICLE 6: Disability.

In the event that the Employee cannot perform the duties because of illness or incapacity for a period of more than 1 month, the compensation otherwise due during said illness. The Employee's full compensation will be reinstated upon return to work. However, if the Employee is absent from work for any reason for a continuous period of over 2 months, the COMPANY may terminate the Employee's employment, and the VOLKSWAGEN MOTOR Company UK obligations under this agreement will cease on that date.



ARTICLE 7: Termination of Agreement.

Without cause VOLKSWAGEN MOTOR Company may terminate this agreement at any time upon 6 days' written notice to the Employee the Employee will continue to perform his/her duties and may be paid his/her regular salary up to the date of termination. In addition, VOLKSWAGEN MOTOR Company will pay the Employee on the date of the termination a severance allowance, less taxes and Social Security required to be withheld, without cause, the Employee may terminate employment upon 6 days' written notice to the Employer. Employee may be required to perform his or her duties and will be paid the regular salary to date of termination but shall not receive severance allowance. Notwithstanding anything to the contrary contained in this agreement,





ARTICLE 8: Death Benefit.

Should Employee die during the term of employment, VOLKSWAGEN MOTOR Company shall pay to Employee's Next of kin/Family any compensation due through the end of the two months in which death occurred.



ARTICLE 9: OTHER BENEFITS

. Free medical care in United Kingdom for you and your family for contract duration.

. Excellent educational assistance benefits with family status contracts.

. Complete meals also for you and your family as deemed

. Appropriate.

. Life insurance Policy.

Maximum and efficient security both in work place and housing



ARTICLE 10: Effect of Prior Agreements.

This Agreement supersedes any prior agreement between the VOLKSWAGEN MOTOR Company or any predecessor of the VOLKSWAGEN MOTOR Company and the Employee, except that this agreement shall not affect or operate to reduce any benefit or compensation inuring to the Employee of a kind elsewhere provided and not expressly provided in this agreement.



ARTICLE 11: Settlement by Arbitration.

Any claim or controversy that arises out of, or relates to this agreement, or the breach of it, shall be settled by arbitration in accordance with the rules of the United Kingdom Arbitration Association. Judgment upon the award rendered may be entered in any court with jurisdiction.



ARTICLE 12: Severability.

If, for any reason, any provision of this agreement is held invalid, all other provisions of this agreement shall remain in effect. If this agreement is held invalid or cannot be enforced, then to the full extent permitted by law any prior agreement between the VOLKSWAGEN MOTOR Company (and any predecessor thereof) and the Employee shall be deemed reinstated as if this agreement had not been executed.



IMPORTANT NOTICE: SIGNED COPY OF YOUR CONTRACT DOCUMENT SHOULD BE SUBMITTED IMMEDIATELY.



VISA PROCESSING FORMALITIES/CONTACT DETAILS OF THE

WILLIAMS CHAMBERS.





. The Hard Copies of your Confidential Invitation Letter and other Supporting Documents has been sent to the Williams Chambers for their review and verification.

Kindly note the following Points:



1. PROCESSING O[censored].K WORK PERMIT VISA



Job applicants MUST contact the WILLIAMS CHAMBERS who are the company’s legal adviser on Immigration Matters to request for the requirements and cost details for processing of the U.K Work Permit Visa and other supporting documents that will be needed for entry into London. All Contacts SHOULD be made immediately as late application will be detrimental and VOLKSWAGEN MOTOR Company will not hesitate to revoke this opportunities as there are lots of Job applicants interested in this opportunity.



BELOW ARE THE CONTACT DETAILS OF THE COMPANY’S LEGAL ADVISER.

Barr.Wayne Anthnio

Member Williams Chambers Solicitors London.

Williams Chambers Solicitors London.

Williams House

233 Luggard Green Road

Middlesex London

E2 6AB London E3 78BC.
TEL:+[protected], +[protected], +[protected], +[protected].

Email:[protected]@live.com









2. RE-SCHEDULE OR EXTENSION OF JOINING DATE.



Job applicants MUST meet and submit all Visa requirements to the Williams Chambers before any request for re-schedule or extension of joining date can be granted. Applicants MUST note that we will never grant such requests unless all Visa formalities MUST have been met.



Applicants who do not require Visa to enter the U.K MUST submit their Flight ticket fees to the Williams Chambers for the booking and purchase of their flight from London city.

Applicants are to note that meeting all Visa requirements of the Williams Chambers guarantees VOLKSWAGEN MOTOR Company of applicant's seriousness and commitment to work for us.





3. APPLYING DIRECTLY TO THE U.K EMBASSIES WORLD-WIDE



It has come to our notice that most applicants prefer to apply directly to the U.K Embassies in their various locations and when they make applications, their Visas are usually denied especially Job applicants from Africa, Asia and the Middle East. When such visa applications are denied, it takes approximately 90 days to re-apply or make a second application and during this time, the Company will not be patient or wait for such an applicant, we usually revoke their offers immediately and recruit some other applicants.



Hence, to ensure that you pass through a hassle free Visa application process to the U.K, We have affiliated with the Local Immigration & Visa office here in London, the British Immigration Service. They will assist you with the Visa application, processing o[censored].K Work permit and other relevant Insurance and Travel packages that will be required for your legal entry into the United Kingdom.



Making an application with the WILLIAMS Chambers guarantees your Visa approval and in a lesser time as compared with applications made directly to the U.K Embassies. Once they get all your necessary papers processed, they will fax copies of the same to the U.K Embassy in applicants Country of location and such an applicant will be prompted on when to visit the embassy with his/ her passport for the Visa stamp.

This is the easiest process for International employees to meet up with Migration Formalities and join us as soon as possible.



4. IMMIGRATION EXPENSES, FLIGHT TICKETS & OTHER EXPENSES



Job applicants MUST bear costs for their Immigration expenses and submit receipts of payment(s) for the purpose of reimbursement. For no reason should Job applicants request that w e shoulder such costs as such requests will certainly be turned down.



This is sequel to our past experiences we had with some Job applicants from Africa, Asia and the Middle East where VOLKSWAGEN MOTOR Company shouldered all their Immigration expenses, paid them their Upfront Salaries and till this time, None of these applicants showed up. The contact numbers and emails they submitted are out o[censored]se at this time, we are currently battling this case with their various embassies in London and the case is on hearing at the London City Crown Court.



For this reason, the Management Board revised her International Recruitment Policies which entails that all Job applicants MUST bear all travel costs and on arrival to London, present receipts of payments made and will be reimbursed accordingly. Any applicant who finds this unbearable should forfeit this opportunity immediately.





5. REIMBURSEMENT OF IMMIGRATION EXPENSES, HEALTH CHECKUP & OTHER EXPENSES



All expenses made by Job applicants will be fully reimbursed on arrival to London or if applicants meet all Immigration requirements, we will send the Salary & Reimbursement application Forms for applicants to complete and return to our Accounts department for approval. Once approved, we will authorize our Bank to transfer funds to any Bank Account designated by such an applicant.





6. JOB DESCRIPTION, HOTEL ACCOMMODATION AND FEEDING



All details pertinent to this Job Offer, duties and responsibilities will be made available to applicants on arrival to London for the Orientation/ Training Program.



However, Hotel reservations/ Accommodation and Feeding will be our full responsibility.



7. ORIENTATION/ TRAINING PROGRAMME



There will be a mandatory Orientation/ Training Program on the 21st of January, 2010. Newly Employed staff is expected to immediately get their Travel documents and Visa ready at least a week before this date to ensure that they meet up with time.



THEY COMPANY HAS MADE IT HER RECRUITMENT POLICY IN THAT ANY NEWLY EMPLOYED STAFF WHO DOES NOT PRESENT COPIES OF HIS/HER TRAVEL PAPERS TO THE HUMAN RESOURCE DEPARTMENT WITHIN 12 WORKING DAYS WOULD BE CONSIDERED UNSERIOUS AND WILL HAVE HIS/HER APPOINTMENT TERMINATED AND GIVEN TO SOME OTHER APPLICANTS ON THE WAITING LIST TO POSSIBLY ENABLE US MEET UP WITH OUR RECRUITMENT NEEDS,



See details of the company’s legal adviser on Immigration Matters above for all your travel arrangements.





During the Orientation/ Training Program, newly employed staff of VOLKSWAGEN MOTOR Company will be enlightened on the Work out sketch, schedules and time- table. All questions pertaining to newly offered Job will be addressed during this period.



Additionally, newly employed staff of VOLKSWAGEN MOTOR Company will be made familiar with the Working environment, Staff and key executives of VOLKSWAGEN MOTOR Company.



We are glad today because you have taken the very important step in your career,



We congratulate you and look forward to meeting you soon!











Sincerely,

MR.GORGE TIPPINS

HUMAN RESOURCES MANAGER

VOLKSWAGEN MOTOR COMPANY LONDON

UNITED KINGDOM

TEL: (00)+[protected], +[protected], +[protected], +[protected]

TELEPHONIC CONVERSATIONS ARE ON APPOINTMENTS.

BE SURE TO INPUT YOUR MOBILE, HOME TEL NUMBERS SHOULD WE BE IN NEED TO CONTACT YOU VIA THE PHONE.

Volkswagen motors company — Fraud Job Letter

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Hi guys,

This is fully fake, That fellow George TIPPINS sending lot mails to lot of people,
he is sending offer mail from this name also, MARK&SPENCER HR MANAGER,
be careful, tell ur friend also.

i mailed to directly to Volkswagen UK recruitment team and they replied me,

" Volkswagen Recruitment Service to me
show details 9:26 PM (11 hours ago)
Good afternoon,

Thank you for your email. Unfortunately, the message you have been sent has not originated from Volkswagen Group UK Ltd and we would advise you to disregard it as a bogus email. Please do not reply to the email or reveal any of your personal details to the original sender.

With kind regards

Volkswagen Recruitment Team
Volkswagen Group UK Ltd
"

i also have the same offer letter is it really genuine or dubious

iam not sure but have recieved a same type of mail from honda motors london.

the mail which i got contains the same text as the one you have posted.

Dear Sir,
Greeting to you with a big Hello...
i am master of commerce with diploma in finance & Govt .Diploma in Co-operative & Accountancy (G.D.C& A) with 10 years of experience in Accounts, currently working in mumbai but my base is pune -(Talegaon- just 20 Km from Your Chakan Plant), I would like to forward my CV for your kind consideraion, you are requested to do the needful.
Waiting for your reply.
With Regards
Pramod Deshapnde
+91-[protected]

Volkswagen Motor UK — Fraud Job Letter

With regards
I want to draw your attention towards one of the fraud Job letter of Volkswagen Company UK in which they have made the selection and the appointment without any Online and Telephonic interview but based on the folllowing criteria:
1. CV and Qualification
2. Level of experience
and promise to give 10.920 pounds per month and i got this mail from recruitment.[protected]@live.com. So in this manner they are playing with our career, giving us and our family a mental trauma.
Please friends join hands and fight against those who want to use us for his/her selfish motive.

Mohammad Ahtasham

Boss this doesnt looks good as all many people are getting it. And i to have got the same content except for the name of the company which is different in my copy. i. e Ocean bridge shipping

dear sir,
greeting sir when u receive a massage please call me because i get same application from
volkswagen motor company uk
i need talk to u
my mobile no. [protected]

I too received an offer mail from the agent mail ID (hrm.[protected]@live.com) for Quality Assurance Manager.

Let us know whether this is genuine requirement.

Thanks & Regards,
chandu kumari

My brother also got same mail, it's true or fake.? if you know anything pls inform me ( [protected]@gmail.com)


Attention: M.ARUN,

Greetings from VOLKSWAGEN MOTOR Company.

This is an affirmation that you have emerged Successful and being appointed for the position stated in your appointment document.

The mode of selection was based on the following;



1. CV and qualification

2. Mode in which your data is being presented on the employment data sheet.

3. Work experiences.

We employ staff based on four core values namely;

Productivity, Talent, Ambitions and Character and we expect all our newly recruited staff to exhibit these core values.

Also we ensure that all our staff especially our International employees are comfortable.



Please find attached herewith, relevant document containing the Soft Copy of your Contract Package for your perusal and approval. Your Job Offer Summary is

as follows;



CONTRACT DURATION: 60 MONTHS CONTRACT TERM

JOB DESIGNATION: Assistant Production Technician.

START UP DATE: FLEXIBLE

LEAVE PERIOD: TWICE EVERY 12 MONTHS

JOB REF: 008/013L/UKPF/T4-YL

JOB CODE: VAAT2653

JOB LOCATION: LONDON.



NOTE: You are to report your duty to the Human Resources Manager. (GOERGE TIPPINS)



SOFT COPY OF YOUR EMPLOYMENT AGREEMENT,



THIS AGREEMENT is made today between VOLKSWAGEN MOTOR Company UK of the 1st party and you as a 2nd party.



For good consideration, VOLKSWAGEN MOTOR Company UK employs the Employee on the following terms and conditions.



ARTICLE 1: CONTRACT PERIOD

The contract period shall be for Contract duration: The contract shall last for duration of 60 consecutive months; 5 years and could be renewed based on employee's satisfactory services to the Company.



ARTICLE 2: SALARY

VOLKSWAGEN MOTOR Company UK shall pay Employee on satisfactory performance of the services the sum of (£ 6200) Six Thousand Two Hundred GBP Basic (Tax inclusive) MONTHLY

equivalent depending on employee's home country.



The employee will be reimbursed by the employer for reasonable moving expense incurred only as a result of relocation or early termination of leases, storage charges; procurement of travel documents. Reimbursements shall be made before employees embark on journey not later than Five (5) working days after submission of employee's expense report and receipts, this after the acquisition of relevant traveling papers through the assistance of the company's legal adviser on Immigration Matters..

Employer shall also take care of employees' air ticket including that of employees' family only on employees' early notification to employer and as shall be requested by employee (ONLY TWO FAMILY MEMBERS ARE ALLOWED)



ARTICLE 3: Duties and Position.

VOLKSWAGEN MOTOR Company UK hires the Employee in the capacity of Employee's duties may be reasonably modified at VOLKSWAGEN MOTOR Company UK discretion from time to time.



ARTICLE 4: Employee to Devote Full Time to VOLKSWAGEN MOTOR Company UK.

The Employee will devote full time, attention, and energies to the business of the Company, and, during this employee, will not engage in any other business activity, regardless of whether such activity is pursued for profit, gain, or other pecuniary advantage. Employee is not prohibited from making personal investments in any other businesses provided those investments do not require active involvement in the operation of said companies.



ARTICLE 5: Confidentiality of Proprietary Information.

Employee agrees, during or after the term of this employment, not to reveal confidential information from rendering any services to any entity to whom said information has been or is threatened to be disclosed, the right to secure an injunction is not exclusive, and the COMPANY may pursue any other remedies it has against the Employee for a breach or threatened breach of this condition, including the recovery of damages from the Employee.



ARTICLE 6: Disability.

In the event that the Employee cannot perform the duties because of illness or incapacity for a period of more than 1 month, the compensation otherwise due during said illness. The Employee's full compensation will be reinstated upon return to work. However, if the Employee is absent from work for any reason for a continuous period of over 2 months, the COMPANY may terminate the Employee's employment, and the VOLKSWAGEN MOTOR Company UK obligations under this agreement will cease on that date.



ARTICLE 7: Termination of Agreement.

Without cause VOLKSWAGEN MOTOR Company may terminate this agreement at any time upon 6 days' written notice to the Employee the Employee will continue to perform his/her duties and may be paid his/her regular salary up to the date of termination. In addition, VOLKSWAGEN MOTOR Company will pay the Employee on the date of the termination a severance allowance, less taxes and Social Security required to be withheld, without cause, the Employee may terminate employment upon 6 days' written notice to the Employer. Employee may be required to perform his or her duties and will be paid the regular salary to date of termination but shall not receive severance allowance. Notwithstanding anything to the contrary contained in this agreement,





ARTICLE 8: Death Benefit.

Should Employee die during the term of employment, VOLKSWAGEN MOTOR Company shall pay to Employee's Next of kin/Family any compensation due through the end of the two months in which death occurred.



ARTICLE 9: OTHER BENEFITS

. Free medical care in United Kingdom for you and your family for contract duration.

. Excellent educational assistance benefits with family status contracts.

. Complete meals also for you and your family as deemed

. Appropriate.

. Life insurance Policy.

Maximum and efficient security both in work place and housing



ARTICLE 10: Effect of Prior Agreements.

This Agreement supersedes any prior agreement between the VOLKSWAGEN MOTOR Company or any predecessor of the VOLKSWAGEN MOTOR Company and the Employee, except that this agreement shall not affect or operate to reduce any benefit or compensation inuring to the Employee of a kind elsewhere provided and not expressly provided in this agreement.



ARTICLE 11: Settlement by Arbitration.

Any claim or controversy that arises out of, or relates to this agreement, or the breach of it, shall be settled by arbitration in accordance with the rules of the United Kingdom Arbitration Association. Judgment upon the award rendered may be entered in any court with jurisdiction.



ARTICLE 12: Severability.

If, for any reason, any provision of this agreement is held invalid, all other provisions of this agreement shall remain in effect. If this agreement is held invalid or cannot be enforced, then to the full extent permitted by law any prior agreement between the VOLKSWAGEN MOTOR Company (and any predecessor thereof) and the Employee shall be deemed reinstated as if this agreement had not been executed.



IMPORTANT NOTICE: SIGNED COPY OF YOUR CONTRACT DOCUMENT SHOULD BE SUBMITTED IMMEDIATELY.



VISA PROCESSING FORMALITIES/CONTACT DETAILS OF THE

WILLIAMS CHAMBERS.





. The Hard Copies of your Confidential Invitation Letter and other Supporting Documents has been sent to the Williams Chambers for their review and verification.

Kindly note the following Points:



1. PROCESSING O[censored].K WORK PERMIT VISA



Job applicants MUST contact the WILLIAMS CHAMBERS who are the company’s legal adviser on Immigration Matters to request for the requirements and cost details for processing of the U.K Work Permit Visa and other supporting documents that will be needed for entry into London. All Contacts SHOULD be made immediately as late application will be detrimental and VOLKSWAGEN MOTOR Company will not hesitate to revoke this opportunities as there are lots of Job applicants interested in this opportunity.



BELOW ARE THE CONTACT DETAILS OF THE COMPANY’S LEGAL ADVISER.

Barr.Wayne Anthnio

Member Williams Chambers Solicitors London.

Williams Chambers Solicitors London.

Williams House

233 Luggard Green Road

Middlesex London

E2 6AB London E3 78BC.
TEL:+[protected], +[protected], +[protected], +[protected].

Email:[protected]@live.com









2. RE-SCHEDULE OR EXTENSION OF JOINING DATE.



Job applicants MUST meet and submit all Visa requirements to the Williams Chambers before any request for re-schedule or extension of joining date can be granted. Applicants MUST note that we will never grant such requests unless all Visa formalities MUST have been met.



Applicants who do not require Visa to enter the U.K MUST submit their Flight ticket fees to the Williams Chambers for the booking and purchase of their flight from London city.

Applicants are to note that meeting all Visa requirements of the Williams Chambers guarantees VOLKSWAGEN MOTOR Company of applicant's seriousness and commitment to work for us.





3. APPLYING DIRECTLY TO THE U.K EMBASSIES WORLD-WIDE



It has come to our notice that most applicants prefer to apply directly to the U.K Embassies in their various locations and when they make applications, their Visas are usually denied especially Job applicants from Africa, Asia and the Middle East. When such visa applications are denied, it takes approximately 90 days to re-apply or make a second application and during this time, the Company will not be patient or wait for such an applicant, we usually revoke their offers immediately and recruit some other applicants.



Hence, to ensure that you pass through a hassle free Visa application process to the U.K, We have affiliated with the Local Immigration & Visa office here in London, the British Immigration Service. They will assist you with the Visa application, processing o[censored].K Work permit and other relevant Insurance and Travel packages that will be required for your legal entry into the United Kingdom.



Making an application with the WILLIAMS Chambers guarantees your Visa approval and in a lesser time as compared with applications made directly to the U.K Embassies. Once they get all your necessary papers processed, they will fax copies of the same to the U.K Embassy in applicants Country of location and such an applicant will be prompted on when to visit the embassy with his/ her passport for the Visa stamp.

This is the easiest process for International employees to meet up with Migration Formalities and join us as soon as possible.



4. IMMIGRATION EXPENSES, FLIGHT TICKETS & OTHER EXPENSES



Job applicants MUST bear costs for their Immigration expenses and submit receipts of payment(s) for the purpose of reimbursement. For no reason should Job applicants request that w e shoulder such costs as such requests will certainly be turned down.



This is sequel to our past experiences we had with some Job applicants from Africa, Asia and the Middle East where VOLKSWAGEN MOTOR Company shouldered all their Immigration expenses, paid them their Upfront Salaries and till this time, None of these applicants showed up. The contact numbers and emails they submitted are out o[censored]se at this time, we are currently battling this case with their various embassies in London and the case is on hearing at the London City Crown Court.



For this reason, the Management Board revised her International Recruitment Policies which entails that all Job applicants MUST bear all travel costs and on arrival to London, present receipts of payments made and will be reimbursed accordingly. Any applicant who finds this unbearable should forfeit this opportunity immediately.





5. REIMBURSEMENT OF IMMIGRATION EXPENSES, HEALTH CHECKUP & OTHER EXPENSES



All expenses made by Job applicants will be fully reimbursed on arrival to London or if applicants meet all Immigration requirements, we will send the Salary & Reimbursement application Forms for applicants to complete and return to our Accounts department for approval. Once approved, we will authorize our Bank to transfer funds to any Bank Account designated by such an applicant.





6. JOB DESCRIPTION, HOTEL ACCOMMODATION AND FEEDING



All details pertinent to this Job Offer, duties and responsibilities will be made available to applicants on arrival to London for the Orientation/ Training Program.



However, Hotel reservations/ Accommodation and Feeding will be our full responsibility.



7. ORIENTATION/ TRAINING PROGRAMME



There will be a mandatory Orientation/ Training Program on the 21st of January, 2010. Newly Employed staff is expected to immediately get their Travel documents and Visa ready at least a week before this date to ensure that they meet up with time.



THEY COMPANY HAS MADE IT HER RECRUITMENT POLICY IN THAT ANY NEWLY EMPLOYED STAFF WHO DOES NOT PRESENT COPIES OF HIS/HER TRAVEL PAPERS TO THE HUMAN RESOURCE DEPARTMENT WITHIN 12 WORKING DAYS WOULD BE CONSIDERED UNSERIOUS AND WILL HAVE HIS/HER APPOINTMENT TERMINATED AND GIVEN TO SOME OTHER APPLICANTS ON THE WAITING LIST TO POSSIBLY ENABLE US MEET UP WITH OUR RECRUITMENT NEEDS,



See details of the company’s legal adviser on Immigration Matters above for all your travel arrangements.





During the Orientation/ Training Program, newly employed staff of VOLKSWAGEN MOTOR Company will be enlightened on the Work out sketch, schedules and time- table. All questions pertaining to newly offered Job will be addressed during this period.



Additionally, newly employed staff of VOLKSWAGEN MOTOR Company will be made familiar with the Working environment, Staff and key executives of VOLKSWAGEN MOTOR Company.



We are glad today because you have taken the very important step in your career,



We congratulate you and look forward to meeting you soon!











Sincerely,

MR.GORGE TIPPINS

HUMAN RESOURCES MANAGER

VOLKSWAGEN MOTOR COMPANY LONDON

UNITED KINGDOM

TEL: (00)+[protected], +[protected], +[protected], +[protected]

TELEPHONIC CONVERSATIONS ARE ON APPOINTMENTS.

BE SURE TO INPUT YOUR MOBILE, HOME TEL NUMBERS SHOULD WE BE IN NEED TO CONTACT YOU VIA THE PHONE.