Volkswagen India — Clutch plate issue

Kodi Lokesh kumar

Jul 31, 2025

Address: Vijaywada

Same as all it is just 21000kms and they are saying this is issue with driving which is no sign of it and suddenly break down and I am traveling with my wife and faced a lot of issues at night and next day I have to go back to important work and have given money of 17500Rs. And replaced the clutch plates. I need to get the refund from volkswagen and want to make sure whenever this happens below 40000kms they should replace for free

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Volkswagen India customer support has been notified about the posted complaint.

Jul 31, 2025

Updated by Kodi Lokesh kumar Even I have car panel noise from the day one. As they will not allow us to drive until the purchase we cannot test drive and they are not fixing this. If possible better I need all my money back

Aug 01, 2025

Updated by Kodi Lokesh kumar Independent inspection revealed:

- Thermal discoloration and scorching, indicating overheating beyond routine usage
- Fractured friction material and uneven wear, suggestive of mechanical stress or a material fault
- No concentric wear patterns typical of high-mileage degradation

I also wish to clarify that I do not engage in excessive half-clutch use or aggressive driving. Half-clutch behavior, while potentially contributing to wear in extreme cases, does not explain sudden structural breakdown or scorching at such low mileage. These symptoms strongly indicate defect or imbalance in the component itself or its installation.

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