Volkswagen India — Denial of Vehicle Service in Registered City Davanagere

My vehicle is registered in Davanagere, which is also my native place. Despite this, I am being repeatedly asked to visit another city like Hubli for service, which is completely unacceptable.
In your latest response, your CR Head, Ms. Roohi S H, stated that a service appointment will be scheduled in Davanagere. However, you are still suggesting alternative locations like Hubli, which shows inconsistency and lack of clear commitment.
I want to make it very clear that I will not travel to any other city under any circumstances. Why should I go to another city when my vehicle is registered and my residence is in Davanagere?
This behavior amounts to deficiency in service and unnecessary harassment. I demand immediate confirmation of my service appointment in Davanagere with a fixed date and time.
If this issue is not resolved immediately, I will proceed with strict legal action, including filing a complaint in the Consumer Court and seeking compensation for the inconvenience and mental stress caused.”