Volkswagen India — Non Existence of Electrically folding door mirrors and ORVM Folding function in my Taigun 1.5 GT MT

To day it is almost three months and after so many times reminding your customer care my complaint No. CCR10636845 for non existence of Auto Fold ORVM in my above mentioned car purchased from your Dealer M/s. Volkswagen Ahmedabad wide their bill no. AHDN/223/0710 dt. 30/11/2022 is still unresolved.(MEXA22CW9NT016978)
An important and most desirable feature in today's time, is eliminated without any reason and without informing the customer at the time of finalising the sale deal, inspite of it's very existence in your three consecutive product brochures, Octo. 2021, May 2022 and recently issued in Dec. 2022 it is prominently shown as a standard feature. WHY IT IS NOT THERE IN MY CAR?
I would request you to please look in to the matter and arranger to get it fixed in my Taigun as soon as possible.
Thanks.
Harish Thakkar.
([protected])
Was this information helpful?
No (0)
Yes (0)
Volkswagen India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Writing so many mails to Volkswagen India customer care and their Dealer Partner M/s. Automark Motors Ahmedabad. and approaching the company through this portal, but nothing has bee done to resolve my complain No. CCR10636845 dated 7th Dec. 2022. It seems that Vokswagen does not care for their customers they are only concern to sale the vehicle and nothing else. This is a clear incidence of cheating. Charging full price and not providing an important Feature like Electrically folding door Mirror and ORVM folding Function. Please look in to the matter and provide the above feature. Cheating the customer will lead you no where.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2189
    Pending
    0
    Resolved
    1323
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information