[Resolved] Volkswagen India — not refunded my booking amount | |||
To The manager Customer care Volkswagen india Ref: complaint regarding cheating of volkswagen dealer m/s success automobile bhopal Dear sir / madam, We have booked a car volkswagen vento highline plus on january 21, 2020 by paying an amount of rs. 40, 000.0 / (Forty thousand only) with the commitment of dealer that they are going to provide us next day requested car. But they are not able to provide almost a week any type of vehicle. We love vw brand and currently we are the owner of 2 vw polo, 1 vento tsi highline plus and 1 skoda kodiaq in our company. Then i have requested them through a email for the refund (Attached email) after several reminder they they have refunded us on february - 22, 20 Only an amount of 34200.0 after deduction of rs. 5, 800.0 saying this is all deduction for their service charges. It is totally cheating with the customer and fraud by a world famous brand volkswagen, issue has also tweeted volkswagen india (Handle) with #volkswagen to notify your other customers, also posted on facebook pages and many whatsapp groups people to know. Requesting you kindly direct your concern dealer immediately to balance amount otherwise we will file case to the consumer forum within 15 days. (Attached all ref documents) Kind regards Rakesh s kushwah Ceo & managing director Feedsco india (Pvt) limited +[protected] www.feedsco.com Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Oct 16, 2020 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valued customer. Assuring you of our best services always. Yours’ Sincerely, Customer Care - Volkswagen Passenger Cars Division of ŠKODA AUTO Volkswagen India Private Limited (formerly known as Volkswagen India Private Limited) | |||
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The manager
Customer care
Volkswagen india
Ref: complaint regarding cheating of volkswagen dealer KM STONE, grand trunk rd, karnal Haryana 132001
Dear sir / madam,
We have bought car November 16, 2019 of the commitment of dealer that they are provide original seat cover and stearing produce bed sound they are serving of stearing
But they are not able to provide almost 6-7 months even d'nt take any type of services
It is totally cheating with the customer and fraud by a world famous brand volkswagen, issue has also tweeted volkswagen india (Handle) with #volkswagen to notify your other customers, also posted on facebook pages and many whatsapp groups people to know.
Requesting you kindly direct your concern dealer immediately to provide seat cover and servising us.
regards
kuldeep singh s/o jai prakash
ph- [protected]
v.p.o sahapur
Distt- karnal