Volkswagen India — Product quality complaint and post sale service | |||
Suddenly my vehicle boot opening stops working and i drove it to Volkswagen service. As they told complete module replacement required which is cost around 15K INR. I am surprised and shocked that with in 2.5 years span non-consumable part become defective. When i raise quality complaint they denied to take responsibility. Very worst and no user friendly and value add choice. My personnel experience and advice that don't buy Volkswagen vehicles before checking with your circles and experts. Make wise choice before bring craps which will give you trouble throughout life until you through out this junk in garbage. Don't attract by advertisement, actual reality is different and unseen by new buyers. As i would say this is one of the worst car maker in India too in terms of post sale supports and quality of the product is ??????. Always go with proven successful Indian models which would be user friendly and economic solutions. VW is unworthy choice 🤮🤮🤮🤮😁😁. "This review i am writing it after 3Years usage and try to avoid buying VW vehicles". Was this information helpful? | |||
Volkswagen India customer support has been notified about the posted complaint. Verified Support Jul 25, 2021 Volkswagen India Customer Care's response Dear Customer, Greetings from Volkswagen Passenger cars! We value your association with our brand and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valued customer. Assuring you of our best services always. Yours’ Sincerely, Customer Care- Volkswagen Passenger Cars Division of ŠKODA AUTO Volkswagen India Private Limited (formerly known as Volkswagen India Private Limited) | |||
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