[Resolved]  Voltas — AC

I Ashish Khemka purchased new Window 3 star AC from Electric Appliances Center in Amritsar on dated 01-Apr-2019. Since the day I have purchased this AC I have been filing multiple complaints but the AC is not doing cooling at all. I have contacted the service center and the person do visit but they dont resolve the issue, just do basic cleaning service and leave. As I have been facing this issue since Day1, I have raised a issue to change it with new one but they didnt responded back.

Worst!!! Worst!!! Worst!!! In my recent complaint, the service center team contacted o multiple calls within half an hour just to ensure If I would pay service charges or not! They visited us and not even touched the electronic and started claiming for Visiting charges of 350 rupees.

By this worst immpression on voltas product and people who are intersted to buy a voltas product please revert your opinion better.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 5, 2022
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 26, 2022
Voltas Customer Care's response
Dear Ashu,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4396
    Pending
    134
    Resolved
    3042
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information