[Resolved]  Voltas — AC Cooling Issue

Address:Gurgaon

Hi Team
I raised complaint about the AC Colling on 3rd Aug 21 and got a call from Parvesh gupta ([protected] ), technician came and repair AC, but next day same issue occurred again, i asked technician to provide the receipt of payment he told to share but till now not shared, Address which was given also fake .

I am struggling to get support from Parvesh gupta from last 9days
he is very unprofessional and not picking the call . Technician also not picking the call . I am really disappoint with the level of service .
From last 9 days i am struggling to get issue resolved .

While i was calling on call center number [protected] then also not getting the satisfactory answer, even not sharing the detail of vendor who was assigned the ticket .
This is a big fraud and low level of service delivery
Worst experience ever faced even after paying full amount not getting the service by the vendor .

Never go for service from the parvesh gupta [protected], after getting payment he will not pick your call . and level of service is also very low .
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Sep 16, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2021
Voltas Customer Care's response
Dear Customer(Tryit),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team
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