[Resolved]  Voltas — Ac service technician damaged the AC condition.

Technician was totally unskilled and unmannered. We had a wet window AC service due and we registered a service call in Muzaffarnagar UP. While the service he damaged the ac from the back and sides due to his urgency for any other call. Who is the responsible for that damage ? I need my ac to be replaced. He took only 10 mins him to do the wet service. He even throw the water on electricity socket with his faucet and now its not working. Who the hell is supposed to pay for that. I need my electricity socket and when asked he said that they are not supposed to clean. He throw the dirty water allover the curtains.

I can say i am totally unsatisfied.. he was really battmizz technician and full of attitude illiterate one.
Please let me know what is the solution for this.
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Aug 12, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2021
Voltas Customer Care's response
Dear Customer(shikhapal),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team
Complaint comments 

Comments

Hello,

Request number : [protected]
Registered Mobile : [protected]
Pin code : 251001
City : Muzaffarnagar UP

Thanks
Shikha
Voltas Customer Care's response, Jun 21, 2021
Verified Support
Dear Shikha,

Thank you for sharing the details. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 30, 2021
Verified Support
Dear Shikha,

Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further. 

Regards,
Voltas Online Team

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