Voltas — Advance payment is not refunded

Address:New Delhi, Delhi

hello, I bought a 1.5 ton Ac in 2012.In 2014 my Ac is not cooling at all.I filed a complain to customer care.my complaint no. is [protected].technician has come on 12/05/2014.he gave me the estimate of rs 2800 to fill the gas.I Payed a amt of Rs1000 in advance.After two days they called me that Rs 4600 will be charged extra to change the damage portion.Due to some reason I was not agree to pay the amt.and clalled to return my Ac.tthey returned my Ac on 17/05/2014.I called so many times but no one has came to refund my advance after deducting the visiting charge and transport charge.
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Voltas customer support has been notified about the posted complaint.
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Dear Pushpalata Singh,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number in the subject line.
Thanks for your co-operation.

Regards,
Voltas Customer Care

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