Voltas — Air Conditioner Servicing

Address:Air Force Station Mohanbari, Dibrugarh, Assam 786012

Sir, I have registered for Servicing of 04 Air Conditioners on 19 Apr & 23 Apr vide Req IDs [protected], [protected], [protected], [protected]. Representative from Area Service Manager (Mob. [protected]) visited once and told me to came back again after bringing required spare parts. Nobody came again. I again fast track the matter by calling customer care Mr. Samar but no response again from Service Area Manager. Again I register vide req ID [protected] on 10 May talked to Ms. Neha, but again nobody visited. She said your previous req IDs are cancelled by SAM for postponements by me, which was a lie by SAM. She refused to register my Complaint. I again talked to Mr. Anes and Mr. Shivam, they also refused to register my Complaints.
I have 20 Air Conditioners of Voltas but they didn't respond for service requests. Kindly help.
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Voltas customer support has been notified about the posted complaint.
Verified Support
May 18, 2022
Voltas Customer Care's response
Dear Customer (pmcmess),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team
Verified Support
May 26, 2022
Voltas Customer Care's response
Dear Customer (pmcmess),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team
Jun 09, 2022
Updated by pmcmess
Dear Sir, Till date nobody has came to me for repair of my Air Conditioner. Outer unit PCB was supposed to be replaced, but as your representative told me that technician will come soon, but I am still waiting. It's your service.
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