[Resolved] Voltas — Aircooler

vinaykantupadhyay71

from Ghaziabad, Uttar Pradesh

May 29, 2022

Address:

201009

Sir,
I purchased voltas a cooler on 3rd May 2022. But on 4th may I faced problem that cooler was damage then I complained on 4th may 2022 to dealer .Dealer request raised on 11th voltas my complaint number is [protected]]. But we didn't get any positive response from voltas then I again complained on 15th may 2022 my complaint number is [[protected]]. After complain again and again voltas company technician came on 19th may 2022. He checked here and there then he said some damege I took it with me and resolve your problem in 10 days. But today (29 may 2022).Dealers comes with cooler and drop without checking and he installed it and said there is no problem. But after 2 hour cooler blower is not working . What we can do sir ?? I want full replacement of my Cooler . Other wise I'll filled a case on voltas in consumer forum.

Regards,

Vinay Kant Upadhyay
[protected]

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Jul 17, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

May 29, 2022

Updated by vinaykantupadhyay71 Sir,
I purchased voltas a cooler on 3rd May 2022. But on 4th may I faced problem that cooler was damage then I complained on 4th may 2022 to dealer .Dealer request raised on 11th voltas my complaint number is [protected]]. But we didn't get any positive response from voltas then I again complained on 15th may 2022 my complaint number is [[protected]]. After complain again and again voltas company technician came on 19th may 2022. He checked here and there then he said some damege I took it with me and resolve your problem in 10 days. But today (29 may 2022).Dealers comes with cooler and drop without checking and he installed it and said there is no problem. But after 2 hour cooler blower is not working . What we can do sir ?? I want full replacement of my Cooler . Other wise I'll filled a case on voltas in consumer forum.

Regards,

Vinay Kant Upadhyay
[protected]

Verified Support

May 30, 2022

Voltas Customer Care's response Dear Vinay,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Verified Support

Jun 08, 2022

Voltas Customer Care's response Dear Vinay,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team