Voltas Beko — Defective product

Date of incident: 7Jan 2023

When product received and started for demo by authorized service center technician, there was E1 error and machine was not working. Immediately asked for replacement and such emails were also written to Voltas customer care mail id. they are just creating the complaint id but no one is ready to replace the product and update me about current status of complaint.

Product: Dishwasher
Product Group: Table Top
Product Capacity: 8P
Request/complaint No: [protected]
Service Center Name: SHREE SERVICES
Service Center Number: [protected]
Area Service Manager : Mr. Gokulchand R Pal
Contact Number : [protected]
Branch : UPBG Pune