[Resolved]  Voltas — complaint# [protected] - not yet fixed

Complaint# [protected], raised on 12th Jun for AC remote which is not working, and due to this we are not able to use the AC, AC is hardly 5 months old and your remote is already dead, site engineer visited twice but it is still not fixed look like inexperience service team who doesn't know what to do, and they still not able to provide any resolution from past 1 month. Your local person Sajith doesn't know how to interact with the customer and he doesn't respond to our follow-up calls, look like you people are here only to sell the product, not to provide any service. This really frustrating with your customer service, I will be escalating this further if the issue doesn't resolve in the next 2 working days.