Voltas — Complaint about my Split AC (compressor)

Address:

Jodhpur, Rajasthan

In spite of calling several times to Voltas authorized person(Akshat sharma-[protected]), in Jodhpur, for compressor problem of my air conditioner, we are not getting any response from their end and even if he is not picking up the phone also. It feels very bad that such a reputed company does not have proper customer follow up service. Thursday 29th may’14 again I log a complaint (Complaint no: [protected]) with Voltas service center and I was assured that the call would be escalated with 24 hours. Now I am highly frustrated with the entire thing and in complete dark as to what is going to happen now… Will I get a proper solution? You can understand is hot condition is out there and temperature is 48 degree. Please do help me out of this. Thanks & regards, Dharampal [protected]. jodhpur