[Resolved]  Voltas — complaint regarding faulty product and really rude customer service.

Address:

New Delhi, Delhi, 110009

Hi,

I had purchased a voltas inverter air conditioner from naveen electronics model town. I had also purchased an amc for this product from g. S air-conditioning works nirankari colony for three years. The owner of gs air conditioning was really rude when i made the call for the complaint and also took almost 10 days to repair the ac after the complaint was made. Even after the repair the ac was not repaired properly and it broke down again after a month (Service was done on march/2018 and broke down after 2-3 days o[censored]se). We have been having troubles with this product since the day we bought it, within a spam of 3 years it has broken down 5 times. I also have ac from other companies and there service is far better than voltas, we are really disappointed by the quality of product and the customer service provided by the service center staff.

Please let me know if i need to submit any copies of receipt for you to take appropriate actions.

Thanks
Santosh kumar
Email: [protected]@gmail.com
Phone: [protected]