Voltas — complaint unattended

Address:

Panipat, Haryana

Hi sir I purchased voltas 1.5 ton voltas AC in February.But get it installed in may and observed that there is no drainage of water from AC.I complained about it, technician came and assured that it is natural, water will not come out in this season and got my approval.But when I saw at my friends house with same window AC water was coming out.Then I complained again, they came and this time they said that level of AC is not right, that's why it is not coming out and this time too they succeed in pacifing me.But when the person who installed AC came and said there nothing wrong with level.This way one month passed and problem is as is.Now Again I complained on 15/06/2014 in the name of my brother Sandeep s/o Prem Singh VPO Didwari, Tehsil Israna, Distt. Panipat .Pin-132145. Mob.[protected] I am very disappointed that in spite of many reminders every day from my side no technician came in 11 days and company claims to attend the complaint in 24 hrs.Moreover no one bothers to call and ask what is the status.If this is Voltas and its services then it is better to have products with no brand.If possible please bother to take your AC back and refund money.Because I dont want to approach Consumer court. Regards sandeep