Voltas — Defected outer unit of split a/c 2.0 tons

Address:New Delhi, Delhi, 110075
Website:Voltas

I purchased an voltas split a/c 2.00 tons from shree balaji traders, dwarka, new delhi -110075 on 22th may, 2016 and it take 6 days to install. on 28th may, 2016 engineers from voltas came to install a/c after many reminders. when they were fitting outer unit and i observed that body of outer unit was deffected and bended and condenser fins were damaged. he mention in installation report and i online lodged complaint request vide no. [protected] and after meny e-mails, tele calls, engineers visit no solution and call had been closed at their end and one more complaint request no [protected] was generated and that's fate was the same. voltas is multy national company and once you the paid the amount they donot have responsibility towards customer grievances. i am a senior citizen and feel sorry to purchase product of such irresponsible group.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Voltas customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Naresh bathla

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4396
    Pending
    134
    Resolved
    3042
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information