[Resolved]  Voltas — denial of comprehensive 5 year warranty for voltas 1.2 ton air conditioner bought from flipkart.

Address:

600053

I purchased a voltas 1.2 ton inverter ac (Model 153v dzv) from flipkart on[protected]. And the ac was installed today[protected] by voltas authorised service engineer after i directly contacted volta's customer care.
But when i tried to register for the comprehensive 5 year warranty for the product i was denied. I did send the sms wta to [protected] but voltas said since i bought it from flipkart the extended warranty will not be available. They said the offer is only for products bought from authorised dealers. But since they installed the product and also the product serial number (Serial number - 4552369a19bc11098) is also registered on their website for the regular 1 year warranty. So i don't understand why voltas is saying that my product cannot be covered under the comprehensive 5 year warranty since nothing is mentioned in their offer page about not buying from flipkart.
Please kindly help me since i have used my hard earned money to buy this ac and would like to have the best protection for my product as other voltas customers have.